[BCM] [MOM] [E3] [BIA] [T1] [CBF] [4] Employment Facilitation and Labour Market Resilience

CBF-4 Employment Facilitation and Labour Market Resilience

The Ministry of Manpower (MOM) plays a pivotal role in ensuring the resilience of the labour market in Singapore through various initiatives under its Employment Facilitation and Labour Market Resilience functions.

Critical Business Function (CBF)-4 encompasses the processes that facilitate a dynamic and adaptable workforce, focusing on labour market analysis, job placement, skills development, and the integration of continuity processes within the ministry's operations.

In this section, we will identify and outline the key business processes (Sub-CBFs) under CBF-4, highlighting their objectives and the Minimum Business Continuity Objective (MBCO) for each.

This helps to ensure that the MOM can continue to operate effectively, even during disruptive events

Table P1: Critical Business Functions for CBF-4

Sub-CBF Code	Sub-CBF	Description of Sub-CBF	Business Unit Minimum Business Continuity Objective (MBCO)
4.1	Labour Market Analysis & Forecasting	Involves collecting and analysing data to forecast trends in employment, unemployment, and industry demand.	Ensure timely access to labour market data and forecasting models, enabling strategic response.
4.2	Job Matching & Placement Services	Provides services to match job seekers with employers, enhancing employment opportunities and economic stability.	Continuity of job matching systems and coordination with employers to maintain placement efficiency.
4.3	Work Pass & Foreign Talent Policy Services	Manages policies related to foreign talent, work pass issuance, and ensuring compliance with regulations.	Ensure uninterrupted processing of work pass applications and compliance management.
4.4	Skills Development & Transition Support	Focuses on training programs, skill enhancement, and support for workforce transition in changing job markets.	Ensure accessibility to training programs and skill certification processes.
4.5	Incentives & Employment Support Schemes	Oversees government schemes aimed at encouraging employment and supporting vulnerable workers.	Ensure the continuation of employment support schemes and subsidies during disruptions.
4.6	Stakeholder Engagement & Tripartism	Engages with various stakeholders such as employers, unions, and other government bodies to support labour policies.	Ensure ongoing communication and collaboration with key stakeholders during emergencies.
4.7	Monitoring & Rapid Response	Ensures prompt response to changes in the labour market and implements emergency plans in times of crisis.	Enable rapid response systems and monitoring of the employment landscape during crises.
4.8	BCM Integration & Continuity Processes	Integrates Business Continuity Management (BCM) into the operations of MOM to ensure long-term resilience.	Ensure the continuous update of BCM plans and processes to address changing labour conditions.

The identification of key business functions for CBF-4 highlights the Ministry of Manpower’s commitment to maintaining a resilient workforce and ensuring the stability of the labour market in Singapore.

By focusing on critical processes like labour market analysis, job placement, foreign talent policies, and stakeholder engagement, the MOM can effectively adapt to challenges.

The establishment of Minimum Business Continuity Objectives (MBCO) for each sub-function ensures that these essential services are maintained during disruptions, supporting the overarching goal of labour market resilience.

Through continuous planning and integration of BCM principles, MOM will be better prepared to respond to crises while safeguarding the employment ecosystem.

CBF-4: Employment Facilitation and Labour Market Resilience

This chapter focuses on the business processes and sub-functions critical to ensuring that the Ministry of Manpower (MOM) in Singapore can continue to operate effectively, particularly in the areas of employment facilitation and labour market resilience.

These functions support the economic stability of Singapore by addressing key labour market needs, providing critical skills development and employment services, and enabling effective workforce management policies.

The impact analysis for each business function, from Labour Market Analysis & Forecasting to BCM Integration & Continuity Processes, assesses both the operational and financial consequences of disruptions.

This includes quantifying monetary losses, evaluating how these disruptions could affect Minimum Business Continuity Objectives (MBCOs), and identifying strategic mitigation actions.

The insights and data gathered in this part will help MOM’s BCM coordinators understand how each function ties into the broader resilience of the ministry and its ability to continue delivering essential services during disruptions.

Table P2: Impact Area Assessment for CBF-4

Sub-CBF Code	Sub-CBF	Impact Area	Financial Impact – Monetary Loss (Estimated)	Financial Impact – Calculation of Monetary Loss (State Formula for Calculations)	Impact on MBCO – Affect MBCO	Impact on MBCO – Impact	Remarks – Description
4.1	Labour Market Analysis & Forecasting	Economic stability, planning for workforce needs	The estimated cost of the delayed policy response due to missing data	Formula: (Cost of Delay) × (Number of Affected Programs)	Disruption delays MBCO	Long-term forecasting disruption may lead to imbalanced labour demand and supply	Delayed insights into labour market trends could affect critical government policy-making
4.2	Job Matching & Placement Services	Employment services continuity	Cost of unemployment benefits if job matching is delayed	Formula: (Number of People Unmatched) × (Average Unemployment Benefit)	Directly affects MBCO	Job placement delays lead to unemployment rise	Reduced placement efficiency impacts workers' income security
4.3	Work Pass & Foreign Talent Policy Services	Immigration policy compliance	Loss of foreign talent, business delays in hiring	Formula: (Number of Delayed Applications) × (Average Salary of Affected Positions)	Affects MBCO	Delays work pass approvals affect sectors reliant on foreign talent	Bottlenecks in foreign worker issuance could hinder business operations
4.4	Skills Development & Transition Support	Training program disruptions	Loss of training funds due to cancelled sessions	Formula: (Number of Cancelled Sessions) × (Cost per Session)	Impacts MBCO	Training delays affect workforce skills development	Major skills gaps can disrupt labour market dynamics
4.5	Incentives & Employment Support Schemes	Scheme disbursement continuity	Costs of delayed disbursements of employment incentives	Formula: (Delayed Incentive Amount) × (Number of Affected Recipients)	Affects MBCO	Disrupted schemes harm vulnerable employment groups	Direct financial assistance interruption can destabilize support programs
4.6	Stakeholder Engagement & Tripartism	Labour relations, policy development	Cost of missed engagements and delayed negotiations	Formula: (Number of Missed Engagements) × (Negotiation Cost per Session)	Indirect impact on MBCO	Missing engagement with tripartite partners impedes policy alignment	Labour relations and policy-making could become uncoordinated
4.7	Monitoring & Rapid Response	Crisis response efficiency	Cost of delays in response to labour market shifts	Formula: (Delay Duration) × (Cost of Crisis Response)	Affects MBCO	Delayed responses worsen labour market disruption	Ineffective monitoring and response strategies lead to economic instability
4.8	BCM Integration & Continuity Processes	Organizational resilience	BCM system failures increase response times	Formula: (System Downtime Duration) × (Average Cost of Downtime per Hour)	Direct impact on MBCO	Breakdown of continuity processes slows recovery	A failure to integrate BCM hinders the ministry’s ability to recover from crises

The Impact Area of Business Functions for CBF-4 Employment Facilitation and Labour Market Resilience highlights the critical importance of continuity across various functions, including labour market forecasting, job placement, and skills development.

Each business process not only supports the immediate operational goals of MOM but also plays a key role in ensuring long-term economic stability.

By understanding the financial and operational impacts of disruptions, MOM can better allocate resources and prioritise recovery strategies.

This chapter provides vital data that will enable BCM coordinators to proactively address risks, minimise disruptions, and ensure that the Ministry can continue to fulfil its mandate even during times of crisis.

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[BCM] [MOM] [E3] [BIA] [T1] [CBF] [4] Employment Facilitation and Labour Market Resilience

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