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Resilient Support: Implementing Business Continuity Management at Ministry of Manpower (Singapore)
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[BCM] [MOM] [E3] [BCS] [T3] [CBF] [2] Minimum Resources Required during a Disaster

In the event of a disaster or crisis, the Ministry of Manpower New call-to-action(MOM) must ensure that critical business functions continue to operate with minimal disruption.

For the Foreign Workforce Management function (CBF-2), which is integral to managing work passes, compliance monitoring, and ensuring the well-being of foreign workers, it is crucial to establish a clear and robust strategy to maintain operations even under extreme conditions.

This chapter outlines the minimum resources required during a disaster for each of the detailed sub-functions of CBF-2 Foreign Workforce Management.

The purpose of this table is to provide a comprehensive overview of the essential resources, personnel, and equipment needed to maintain operations during a crisis, ensuring that MOM can continue to deliver its essential services while protecting both staff and foreign workers.

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Dr Goh Moh Heng
Business Continuity Management Certified Planner-Specialist-Expert
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Minimum Resources Required during a Disaster

CBF-2: Foreign Workforce Management

 

[BCM] [MOM] [E3] [BCS] [T3] [CBF] [2] Minimum Resources Required during a Disaster

For the Foreign Workforce Management function (CBF-2), which is integral to managing work passes, compliance monitoring, and ensuring the well-being of foreign workers, it is crucial to establish a clear and robust strategy to maintain operations even under extreme conditions.

This chapter outlines the minimum resources required during a disaster for each of the detailed sub-functions of CBF-2 Foreign Workforce Management.

The purpose of this table is to provide a comprehensive overview of the essential resources, personnel, and equipment needed to maintain operations during a crisis, ensuring that MOM can continue to deliver its essential services while protecting both staff and foreign workers.

Banner [Table] [BCM] [E3] [BCS] [T3] Minimum Resources Required during a Disaster

 

Sub-CBF Code

Sub-CBF

Recovery Location

Minimum Resource Requirements Per Function Per Recovery Location

Number of Staff (Min Qty)

No. of Seats (Min Qty)

No. of Tel (Min Qty)

No. of PC/Laptops (Min Qty)

Others (Pls describe and provide min qty)

Sub CBF-2-1

Policy & Planning

Designated Office / Remote Location

Office supplies, policy documents, digital resources for planning

3

3

3

3

Internet connectivity, project management tools (min 3 licenses)

Sub CBF-2-2

Work Pass Application & Issuance

Main Office / Remote Access

Work pass system access, biometric system, application forms

5

5

5

5

Backup power source, VPN access, document scanning devices (min 2)

Sub CBF-2-3

Arrival, Onboarding & Deployment

Temporary Office / Remote Access

Onboarding system access, documents for onboarding

4

4

4

4

Access to secure databases, remote communication tools

Sub CBF-2-4

Monitoring, Compliance & Enforcement

Field Offices / Remote Location

Monitoring tools, compliance checklists, enforcement documents

6

6

6

6

Field phones (min 3), data storage (min 1TB)

Sub CBF-2-5

Renewal / Transfer / Exit Management

Designated Office / Remote Location

System access, renewal forms, contract records

4

4

4

4

Access to contract management tools, cloud storage (min 500GB)

Sub CBF-2-6

Support Services & Well-being

Remote Access / Crisis Management Centre

Counseling services, wellness program materials

3

3

3

3

Mental health resources, emergency support contacts

Banner [BCM] [E3] [BCS] [Summing Up] [T3] Minimum Resources Required during a Disaster

During a disaster, the Ministry of Manpower must ensure the continuity of critical functions related to the foreign workforce.

By defining the minimum resources required for each sub-CBF, MOM can guarantee that essential services such as work pass applications, compliance monitoring, and employee well-being are maintained even in challenging situations.

This approach ensures that MOM can continue to meet its obligations to foreign workers, employers, and the broader community, minimising disruption and safeguarding the welfare of all stakeholders.

The resources outlined above are fundamental to achieving this goal and should be regularly reviewed and updated to reflect evolving needs and technological advancements.

 

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