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Resilient Support: Implementing Business Continuity Management at Ministry of Manpower (Singapore)
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[BCM] [MOM] [E3] [BCS] [T3] [CBF] [1] Minimum Resources Required during a Disaster

The Ministry of Manpower (MOM) plays a vital role in regulating and safeguarding Singapore’s labour market to ensure fairness, compliance, and stability.

During a disaster or significant disruption, critical functions such as labour market regulation and enforcement must continue with minimal interruption. To achieve this, the organisation must identify the minimum resources required to sustain its operations at alternative recovery locations.

Dr Goh Moh Heng
Business Continuity Management Certified Planner-Specialist-Expert
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[Business Continuity Strategy] [Template 3]

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Minimum Resources Required during a Disaster

CBF-1: Labour Market Regulation and Enforcement

[BCM] [MOM] [E3] [BCS] [T3] [CBF] [1] Minimum Resources Required during a Disaster

The Ministry of Manpower (MOM) plays a vital role in regulating and safeguarding Singapore’s labour market to ensure fairness, compliance, and stability.

During a disaster or significant disruption, critical functions such as labour market regulation and enforcement must continue with minimal interruption. To achieve this, the organisation must identify the minimum resources required to sustain its operations at alternative recovery locations.

The following table outlines the minimum resources required for each Sub-Critical Business Function (Sub-CBF) under CBF-1 Labour Market Regulation and Enforcement.

These requirements serve as the baseline for maintaining functionality, supporting urgent decision-making, and upholding public trust during a disruption.

Table 3: Minimum Resources Required during a Disaster for CBF-1

Sub-CBF Code

Sub-CBF

Recovery Location

Minimum Resource Requirements Per Function Per Recovery Location

Number of Staff (Min Qty)

No of Seats (Min Qty)

No of Tel (Min Qty)

No of PC/Laptops (Min Qty)

Others (Pls describe and provide min qty)

1.1

Policy & Regulation Design

MOM HQ Recovery Site

Workspace, secure access to legal/regulatory databases, drafting tools

10

10

5

10

Access to GovTech systems (min 2), printing facilities (min 1)

1.2

Licensing & Permits

MOM e-Services Recovery Centre

Licensing systems, secure internet, verification tools

15

15

8

15

Secure authentication tokens (min 5), backup servers access

1.3

Inspections, Monitoring & Investigation

Field Ops Recovery Office

Secure access to case files, mobile connectivity, and evidence storage

20

20

10

20 (incl. tablets for fieldwork)

Vehicles for site inspections (min 2), secure evidence lockers (min 2)

1.4

Adjudication & Dispute Resolution

Tribunal Recovery Facility

Hearing rooms, case management systems, secure records access

12

12

6

12

Video conferencing facilities (min 2), transcription equipment (min 1)

1.5

Enforcement Actions & Sanctions

Enforcement Recovery Ops Centre

Secure comms system, access to enforcement databases, field coordination tools

18

18

10

18

Bodycams (min 4), portable radios (min 4), secure vehicles (min 2)

1.6

Stakeholder Engagement & Education

Communications Recovery Centre

Media systems, stakeholder database, public announcement tools

8

8

5

8

Crisis communication hotline (min 1), social media access terminals (min 2)

1.7

Regulatory Intelligence & Risk Management

Analytics Recovery Hub

Data analytics platforms, secure data feeds, and monitoring dashboards

10

10

5

10

High-capacity servers (min 2), analytical software licenses (min 5)

Summing Up …

Identifying the minimum resources required during a disaster ensures that MOM can sustain its critical functions under CBF-1 Labour Market Regulation and Enforcement despite disruptions.

By allocating essential staff, facilities, equipment, and systems at designated recovery locations, the Ministry strengthens its ability to respond effectively, maintain labour market stability, and safeguard the rights and responsibilities of all stakeholders.

This resource-based approach ensures MOM remains resilient, continues to meet national labour policy objectives, and upholds public confidence even during times of crisis.

 

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