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Resilient Support: Implementing Business Continuity Management at Ministry of Manpower (Singapore)
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[BCM] [MOM] [E3] [BCS] [T2] [CBF] [6] Recovery Strategies

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In this chapter, we explore the essential recovery strategies for the Ministry of Manpower (MOM) in the context of its corporate services and IT infrastructure.

The objective is to ensure that critical functions within the Ministry can continue with minimal disruption in the event of a disaster or crisis.

The strategies outlined are designed to address each sub-function of CBF-6, focusing on maintaining operational continuity while ensuring the safety and effectiveness of the Ministry’s governance, financial management, human resources, procurement, IT infrastructure, and internal administration.

This chapter aims to provide a comprehensive recovery framework, detailing the approach and rationale behind each recovery strategy to safeguard the Ministry’s critical operations.

Banner [BCM] [E3] [BCS] [T2] Recovery Strategies and Justifications

Dr Goh Moh Heng
Business Continuity Management Certified Planner-Specialist-Expert
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Banner [BCM] [E3] [BCS] [T2] Recovery Strategies and Justifications

CBF-6: Corporate Services and IT Infrastructure

[BCM] [MOM] [E3] [BCS] [T2] [CBF] [6] Corporate Services and IT Infrastructure

In this chapter, we explore the essential recovery strategies for the Ministry of Manpower (MOM) in the context of its corporate services and IT infrastructure.

The objective is to ensure that critical functions within the Ministry can continue with minimal disruption in the event of a disaster or crisis.

The strategies outlined are designed to address each sub-function of CBF-6, focusing on maintaining operational continuity while ensuring the safety and effectiveness of the Ministry’s governance, financial management, human resources, procurement, IT infrastructure, and internal administration.

This chapter aims to provide a comprehensive recovery framework, detailing the approach and rationale behind each recovery strategy to safeguard the Ministry’s critical operations.

Banner [Table] [BCM] [E3] [BCS] [T2] Recovery Strategies and Justifications

Table S2: Recovery Strategies for CBF-6

Sub-CBF Code

Sub-CBF

RTO

Recovery Strategy

Recovery Location

Details of Recovery Strategy

Justification for Selected Recovery Strategy

6.1

Governance & Strategic Planning

4 hours

Remote leadership continuity

Alternate office location

Ensure senior management can operate remotely with access to critical systems.

To ensure continuity of decision-making and high-level strategic oversight in a disaster.

6.2

Financial Management & Resource Allocation

24 hours

Cloud-based financial systems

Cloud service provider

Backup financial systems and records to cloud platforms for access anytime.

Protects financial records from system failures, enabling continuous resource allocation.

6.3

Human Resource Continuity

48 hours

Virtual HR services

HR system cloud

Provide HR services through virtual platforms and ensure access to employee records.

Ensures that HR functions are maintained remotely, preventing disruption to personnel services.

6.4

Procurement & Contract Management

48 hours

Remote procurement workflows

Supplier sites & cloud

Enable remote procurement and contract review through cloud-based systems.

Ensures supply chain and contract management are maintained without physical office dependency.

6.5

IT Infrastructure & Digital Services Continuity

1 hour

Data centre failover & cloud

Alternate data centre

Use cloud backups and a secondary data centre for rapid recovery of IT infrastructure.

Ensures continuous IT services and access to digital tools for operational support.

6.6

Internal Administration & Facilities Management

72 hours

Remote facilities management

Cloud/Remote admin tools

Enable remote facilities management tools to monitor and operate building systems.

Provides uninterrupted internal administrative support even when physical access is restricted.

 

 

Banner [BCM] [E3] [BCS] [Summing Up] [T2] Recovery Strategies and Justifications

The recovery strategies presented in this chapter are integral to the Ministry of Manpower’s broader business continuity plan, particularly within the critical area of corporate services and IT infrastructure.

By leveraging remote capabilities, cloud solutions, and alternate operational sites, MOM can ensure the resilience of its services and minimise downtime during a crisis.

The justification for each strategy reflects the importance of ensuring that MOM can continue to meet its statutory responsibilities, manage resources effectively, and maintain its support for Singapore’s workforce, even during challenging circumstances.

Through these recovery strategies, MOM aims to strengthen its overall resilience and ensure that it remains prepared for any disruptions in its operations.

 

Resilient Support: Implementing Business Continuity Management at Ministry of Manpower (Singapore)
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