[Business Continuity Strategy] [Template 2]

Recovery Strategies for the Ministry of Manpower
CBF-2: Foreign Workforce Management
Ensuring the continuity of services under Critical Business Function (CBF)-2: Foreign Workforce Management is essential to uphold the nation's workforce integrity, economic stability, and regulatory compliance.
The recovery strategies outlined in this chapter are designed to safeguard the continuity of the key processes related to foreign workforce management, even during disruptions.
This section will cover the recovery strategies for each of the sub-critical business functions (Sub-CBFs) within CBF-2, detailing the Recovery Time Objectives (RTOs), recovery locations, the specifics of the recovery strategies, and the justifications for the selected approaches.
These strategies are crucial for maintaining MOM's ability to support the entry, compliance, and well-being of foreign workers in Singapore, ensuring minimal impact during business disruptions.
|
Sub-CBF Code |
Sub-CBF |
RTO |
Recovery Strategy |
Recovery Location |
Details of Recovery Strategy |
Justification for Selected Recovery Strategy |
|
2-1 |
Policy & Planning |
24 hours |
Work from Remote/Cloud-based Solutions |
Offsite Cloud Servers, MOM HQ |
Establishment of cloud-based document storage, access to planning protocols remotely, and remote access to key personnel. |
Cloud-based solutions ensure access to vital policy documents, planning tools, and communication remotely, reducing downtime. |
|
2-2 |
Work Pass Application & Issuance |
4 hours |
Application Management System Backup |
MOM HQ, Backup Data Centre |
Full backup of the online application system, including work pass databases and issuance infrastructure. |
Enables continuous processing of work pass applications even during disruptions, ensuring compliance with immigration laws. |
|
2-3 |
Arrival, Onboarding & Deployment |
12 hours |
Use of Third-Party Contractors & Partners |
Offsite Partner Locations, MOM HQ |
Engagement of pre-approved third-party contractors to assist in worker onboarding processes, deployment, and tracking. |
Use of third parties ensures that critical staffing functions, such as deployment, are maintained even during system outages or office closures. |
|
2-4 |
Monitoring, Compliance & Enforcement |
6 hours |
Remote Monitoring Tools |
Offsite Operations Hub |
Remote compliance monitoring using cloud-based tools for tracking foreign worker compliance, with centralised reporting. |
Cloud-based tools provide 24/7 access to compliance reports, reducing dependency on physical office presence for monitoring. |
|
2-5 |
Renewal / Transfer / Exit Management |
24 hours |
Online Portal & Automation Systems |
MOM HQ, Data Recovery Location |
Automated processes for visa renewals, transfers, and exit management, with secure online access to case data. |
Automation reduces manual workload and ensures continuity of foreign workforce exit processes during business interruptions. |
|
2-6 |
Support Services & Well-being |
48 hours |
Employee Assistance Program (EAP) Remote |
Offsite Contact Centres, MOM HQ |
Access to a remote support team, offering services such as counselling, health assistance, and emergency support to workers. |
Ensures the well-being of foreign workers is maintained, even during crises, through established remote contact points for support. |
The recovery strategies for CBF-2 Foreign Workforce Management are tailored to ensure that each sub-critical business function can quickly resume operations and mitigate the impact of disruptions.
By leveraging cloud-based solutions, third-party partnerships, and automated systems, MOM can continue to provide essential services such as work pass issuance, compliance enforcement, and support for foreign workers' well-being.
These strategies are designed not only to ensure regulatory compliance but also to safeguard the integrity of Singapore’s workforce management during critical incidents.
In the event of a disruption, the Ministry's ability to swiftly execute these strategies ensures the continuity of vital operations, ultimately helping to protect the interests of both foreign workers and the broader Singaporean economy.
More Information About Business Continuity Management Courses
To learn more about the course and schedule, click the buttons below for the BCM-300 Business Continuity Management Implementer [BCM-3] and the BCM-5000 Business Continuity Management Expert Implementer [BCM-5].



![Banner [BCM] [E3] [BCS] [T2] Recovery Strategies and Justifications](https://no-cache.hubspot.com/cta/default/3893111/473c0465-7023-4f90-be51-f552647b8dc9.png)


![Banner [Table] [BCM] [E3] [BCS] [T2] Recovery Strategies and Justifications](https://no-cache.hubspot.com/cta/default/3893111/b310b315-fb2c-4eb5-9036-97fb7da29641.png)
![Banner [BCM] [E3] [BCS] [Summing Up] [T2] Recovery Strategies and Justifications](https://no-cache.hubspot.com/cta/default/3893111/317d6303-6c77-453c-a507-827f436afd9f.png)
![[BCM] [MOM] [E3] [BIA] MBCO Corporate MBCO](https://no-cache.hubspot.com/cta/default/3893111/91c07ac1-2f4d-4acf-a002-df50ac7e8f19.png)
![[BCM] [MOM] [E3] [BIA] [P&S] Key Product and Services](https://no-cache.hubspot.com/cta/default/3893111/904a4659-6e74-4f50-a27d-b0543463d80a.png)
![[BCM] [MOM] [E3] [RAR] [T1] List of Threats](https://no-cache.hubspot.com/cta/default/3893111/41c8981e-45dd-416c-90e0-55c3a22753da.png)
![[BCM] [MOM] [E3] [RAR] [T2] Treatment and Control](https://no-cache.hubspot.com/cta/default/3893111/02909b01-2511-4249-864b-967afcc727bc.png)
![[BCM] [MOM] [E3] [RAR] [T3] Risk Impact and Likelihood Assessmen](https://no-cache.hubspot.com/cta/default/3893111/fd3dd074-a74d-45ec-8219-3cee4c0463c4.png)
![[BCM] [MOM] [E3] [BCS] [T1] Mitigation Strategies and Justification](https://no-cache.hubspot.com/cta/default/3893111/06674b8b-3cf9-4855-a89a-ecd2baa9a395.png)
![[BCM] [MOM] [E1] [C10] Identifying Critical Business Functions](https://no-cache.hubspot.com/cta/default/3893111/f19dbb07-448c-4021-9605-82ad98643d7f.png)
![[BCM] [MOM] [E3] [BIA] [DP] [CBF] [2] Foreign Workforce Management](https://no-cache.hubspot.com/cta/default/3893111/395756a8-8ba7-4694-9fbb-f65a15a3262d.png)
![[BCM] [MOM] [E3] [BIA] [T1] [CBF] [2] Foreign Workforce Management](https://no-cache.hubspot.com/cta/default/3893111/d47e05da-5fbe-47a2-a5c0-1ddf2172e503.png)
![[BCM] [MOM] [E3] [BIA] [T2] [CBF] [2] Foreign Workforce Management](https://no-cache.hubspot.com/cta/default/3893111/13a5976f-674a-4695-8268-d6fae494cade.png)
![[BCM] [MOM] [E3] [BIA] [T3] [CBF] [2] Foreign Workforce Management](https://no-cache.hubspot.com/cta/default/3893111/c3ea58f7-b207-42e0-8a49-ef65dfd94568.png)
![[BCM] [MOM] [E3] [BCS] [T3] [CBF] [2] Minimum Resources Required during a Disaster](https://no-cache.hubspot.com/cta/default/3893111/c3933d3c-5e11-492a-9c20-204aa19726cd.png)
![[BCM] [MOM] [E3] [PD] [CBF] [2] Foreign Workforce Management](https://no-cache.hubspot.com/cta/default/3893111/4d982170-b9ee-4909-ba42-6b1367ff5b8d.png)


![Register [BL-B-3]*](https://no-cache.hubspot.com/cta/default/3893111/ac6cf073-4cdd-4541-91ed-889f731d5076.png)



![FAQ [BL-B-3]](https://no-cache.hubspot.com/cta/default/3893111/b3824ba1-7aa1-4eb6-bef8-94f57121c5ae.png)
![Email to Sales Team [BCM Institute]](https://no-cache.hubspot.com/cta/default/3893111/3c53daeb-2836-4843-b0e0-645baee2ab9e.png)





