[BCM] [MOM] [E1] [C1] Overview of BCM Implementation for MOM

eBook 1: Chapter 1

Overview of Resources for BCM Implementation for SIT

The Ministry of Manpower (MOM) plays a central role in shaping Singapore’s labour landscape, ensuring a safe, fair, and progressive workforce environment.

As a national agency overseeing manpower policies, foreign workforce management, workplace safety, employment standards, and labour market resilience, MOM shoulders responsibilities that directly affect Singapore’s social stability and economic competitiveness.

In an increasingly complex operating environment—marked by global disruptions, public health emergencies, cyber threats, and geopolitical uncertainties—maintaining uninterrupted delivery of MOM’s essential services is not merely an operational priority; it is a national imperative.

This eBook, “Resilient Support: Implementing Business Continuity Management at Ministry of Manpower (Singapore)”, provides a structured and practical guide to establishing, implementing, and sustaining a comprehensive Business Continuity Management (BCM) programme tailored to MOM’s unique mission and operational landscape.

Guided by BCM Institute’s methodologies and aligned with international standards such as ISO 22301 and Singapore’s public sector resilience requirements, this eBook supports MOM officers, department leaders, and BCM coordinators in strengthening organisational preparedness and response capabilities.

To achieve this, the eBook is divided into two main sections, progressing from foundational understanding to detailed implementation.

Structure of the eBook

The eBook is organised into two comprehensive sections:

eBook 1: Understanding Your Organisation

This first section builds the foundation for MOM’s BCM programme by introducing BCM concepts in the context of public service operations and MOM’s strategic mandate.

It ensures that all stakeholders—whether new or experienced—share a common understanding of how BCM supports service continuity, regulatory trust, manpower stability, and national resilience.

This section covers ten essential areas:

1.  Introducing BCM for the Ministry of Manpower:  An overview of why MOM requires a robust BCM programme, focusing on public expectations, service delivery requirements, and national resilience considerations.

2. Understanding Ministry of Manpower’s Operations:  A holistic view of MOM’s structure, statutory responsibilities, and interconnected service ecosystem involving employers, employees, migrant workers, and government partners.

3. Identifying BCM Goals for the Ministry of Manpower:  Clear articulation of MOM’s continuity goals—ensuring uninterrupted, safe, secure, and timely delivery of manpower-related services.

4. Establishing BC Objectives for the Ministry of Manpower:  Definition of measurable objectives that guide planning, prioritisation, and resource allocation across MOM divisions.

5. Determining BC Assumptions for Ministry of Manpower:  Key assumptions that shape BCM planning scenarios, taking into account resource availability, interagency dependencies, and national crisis frameworks.

6. Developing the BCM Team Composition:  Structure, roles, and competencies required to form an effective BCM steering committee, functional teams, and operational units.

7. Analysing the Operating Environment:  Assessment of internal and external factors—including regulatory requirements, technology infrastructure, workforce characteristics, and stakeholder dependencies—that influence MOM’s continuity needs.

8. Implementing the BCM Planning Methodology:  Introduction to the BCM Institute’s seven-phase methodology, setting the stage for systematic implementation in Section 2.

9. Assessing Risks and Threats for Ministry of Manpower:  Identification and evaluation of key risks—such as cyber incidents, pandemics, technology failures, building disruptions, and geopolitical developments—that may impact MOM’s critical services.

10. Identifying Critical Business Functions (CBFs):  Definition and prioritisation of MOM’s essential functions, enabling targeted protection of services such as foreign workforce management, work pass operations, workforce policy formulation, and employment dispute resolution.

Through this section, MOM’s personnel will gain a clear understanding of how BCM aligns with the ministry’s service mission and how continuity responsibilities are shared across the organisation.

eBook 2: Implementing Business Continuity Management for MOM

The second section provides practical guidance on implementing the BCM programme using BCM Institute’s seven-phase methodology.

This framework is designed to help MOM establish a thorough, repeatable, and auditable process for continuity planning and execution.

The seven phases are:

1. Project Management (PM) – Establishing governance, project scope, timelines, and resources.
2. Risk Analysis and Review (RAR) – Identifying and assessing risks that may disrupt MOM’s operations.
3. Business Impact Analysis (BIA) – Determining critical functions, recovery requirements, and prioritisation.
4. Business Continuity Strategy (BCS) – Designing response, recovery, and resumption strategies to minimise disruption.
5. Plan Development (PD) – Documenting MOM’s continuity plans, procedures, contact lists, and activation workflows.
6. Testing and Exercising (TE) – Conducting drills, simulations, and validation tests to ensure BCM plans remain effective.
7. Program Management (PgM) – Maintaining, reviewing, and continuously improving MOM’s BCM programme.

This structured methodology equips MOM with a sustainable, well-governed BCM approach that aligns with national expectations, public sector resilience directives, and operational realities.

As Singapore’s manpower steward, MOM must remain agile and resilient in the face of disruption.

This eBook serves as a practical guide and reference for strengthening MOM’s continuity capabilities—ensuring that critical services continue to run smoothly, stakeholders remain supported, and national workforce stability is upheld even in times of crisis.

By understanding the organisation, aligning continuity goals with mission priorities, and implementing a robust and structured BCM framework, MOM can continue to fulfil its mandate with confidence, resilience, and operational excellence.

Resilient Support: Implementing Business Continuity Management at Ministry of Manpower (Singapore)
eBook 1: Understanding Your Organisation: Ministry of Manpower Singapore
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More Information About Business Continuity Management Courses

To learn more about the course and schedule, click the buttons below for the BCM-300 Business Continuity Management Implementer [B-3] course and the BCM-5000 Business Continuity Management Expert Implementer [B-5].

	If you have any questions, click to contact us.