Chapter 1
A Practical Guide for Surbana Jurong’s Business Continuity Planning
Purpose of eBook [3]
This third eBook in the Business Continuity Planning at Surbana Jurong: A Strategic Approach series, titled “Starting Your BCM Implementation”, is designed as a practical, step-by-step guide to help Surbana Jurong (SJ) commence or update its business continuity management (BCM) project.
It builds upon the foundational concepts covered in:
- eBook 1: Understanding Your Organisation – establishing organisational context, scope, and governance for BCM.
- eBook 2: Implementing BCM Planning Methodology – introducing the BCM framework, principles, and process flow.
With these pre-readings as guidance, this eBook drills deeper into the specific activities and deliverables required for each phase of the BCM planning methodology. Its purpose is to ensure that BCM implementation at Surbana Jurong is structured, compliant with international best practices, and customised to the organisation’s operational reality.
Overview of Implementation Phases and Templates
Risk Analysis and Review (RAR)
This phase aims to identify and assess potential threats and vulnerabilities that may disrupt the organisation's operations. It includes the completion of the following:
- RAR T1 List of Threats: Identification of natural, technical, and man-made risks
- RAR T2 Treatment and Control: Risk mitigation measures and existing controls
- RAR T3 Risk Impact and Likelihood Assessment: Quantitative and qualitative evaluation of identified risks
Business Impact Analysis (BIA)
At the heart of the BCM program is a thorough understanding of the impact of disruptions on the organisation's critical business functions. The BIA phase involves:
- MBCO Part 0: Corporate and Business Unit MBCO
- P&S Part 0: Key Products and Services
- BIAQ T1 Part 1: Identification of Business Functions
- BIAQ T1 Part 2: Impact Areas of Business Functions
- BIAQ T2 Part 3: Impact Over Time of Business Functions
- BIAQ T2 Part 4: Supporting IT Systems and Applications
- BIAQ T3 Part 5: Inter-dependencies
- BIAQ T3 Part 6: Vital Records
Each section is completed for all of the critical business functions, providing granular insight into operational dependencies and recovery priorities.
Business Continuity Strategy (BCS)
This phase focuses on formulating and justifying actionable recovery strategies for business functions that must continue or resume quickly during and after a disruption. It involves:
- BCS T1 Mitigation Strategies: Measures to reduce risks pre-incident
- BCS T2 Recovery Strategies and Justifications: Feasible options and rationale for recovery
- BCS T3 Minimum Resources Required during a Disaster: Key personnel, assets, and support services necessary for continuity
Plan Development (PD)
Once strategies are finalised, the BCM team proceeds to develop and document the actual Business Continuity Plans [PD] for each business function. This includes the:
- Procedures and workflows tailored to each Sub-CBF
- Communication protocols
- Roles and responsibilities during disruption events
Note that Phase 1 is Project Management, Phase 6 is Testing and exercising, and Phase 7 is Program Management.
Surbana Jurong’s Critical Business Functions
The BCM implementation for Surbana Jurong focuses on the following ten CBFs, which represent the organisation’s essential operations and service delivery:
CBF Code |
Critical Business Function |
CBF 1 |
Project Design and Engineering Services |
CBF 2 |
Project and Construction Management |
CBF 3 |
Urban and Infrastructure Planning |
CBF 4 |
Facilities and Asset Management |
CBF 5 |
Digital Solutions and Smart Technologies |
CBF 6 |
Client and Stakeholder Communications |
CBF 7 |
Finance and Treasury Operations |
CBF 8 |
Human Resource Management |
CBF 9 |
Information and Communications Technology (ICT) |
CBF 10 |
Legal and Regulatory Compliance |
These CBFs will serve as the primary focus for the BIA phase and guide the development of targeted recovery strategies.
Why This eBook Is Provided
This eBook forms part of the value-adding and complementary services provided to organisations undertaking a BCM project or upgrading their BCM program through the BCM Institute’s training-led implementation approach.
It is intended to be used alongside the Institute’s certification and competency-based training courses, ensuring that participants can immediately apply their learning to real-world BCM planning exercises.
For Surbana Jurong, this guide serves as both a project reference document and a comprehensive compilation of all required submissions during the RAR, BIA, BCS, and PD phases.
It is designed to support BCM coordinators, risk managers, and department heads in producing complete, accurate, and actionable BCM documentation.
By following the process outlined in this eBook, Surbana Jurong will be better positioned to safeguard its people, assets, and services—ensuring resilience in the face of operational disruptions.
More Information About Business Continuity Management Courses
To learn more about the course and schedule, click the buttons below for the BCM-300 Business Continuity Management Implementer [B-3] course and the BCM-5000 Business Continuity Management Expert Implementer [B-5].
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If you have any questions, click to contact us.
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