[BCM] [SJ] [E3] [BIA] [T2] [CBF] [1] Project Design and Engineering Services

[Business Impact Analysis] [Critical Business Function] [T2] Part 3

BIA Questionnaires 

Part 3: Impact Over Time of Business Functions

CBF-1 Project Design and Engineering Services

CBF-1 Project Design and Engineering Services over time. As a core business function, Project Design and Engineering Services form the foundation of Surbana Jurong’s ability to deliver value to clients, maintain contractual commitments, and safeguard its reputation in the global infrastructure and urban development sectors.

By breaking down CBF-1 into its Sub-Critical Business Functions (Sub-CBFs), this assessment identifies the potential consequences of interruptions at progressive time intervals, ranging from the first four hours to 60 days.

Each Sub-CBF has been evaluated across key impact dimensions such as client relationship management, project timelines, regulatory compliance, revenue recognition, and competitive positioning.

The impact scoring follows a scale from 1 (lowest impact) to 5 (highest impact), reflecting the severity of consequences if the disruption persists.

The Recovery Time Objective (RTO) and Maximum Tolerable Period of Disruption (MTPD) are also determined for each Sub-CBF, providing clear benchmarks for recovery priorities. In addition, the vulnerable period—the point in a project cycle when a disruption would cause the most significant harm—is identified to support proactive risk management and resource allocation.

This analysis ensures that decision-makers have a clear, time-based understanding of how operational disruptions evolve and what resources must be mobilised to prevent unacceptable business impacts.

Summing Up... Part 3

The time-based impact analysis of CBF-1 Project Design and Engineering Services demonstrates that even short-term interruptions can cause significant operational, financial, and reputational consequences for Surbana Jurong, particularly during high-dependency project phases such as conceptual design and cost estimating, digital delivery, and handover readiness.

While some Sub-CBFs can tolerate more extended outages before severe impacts are felt, others require immediate recovery efforts within 1–3 days to avoid contractual breaches, client dissatisfaction, or project delays.

Understanding the impact progression over time allows Surbana Jurong to prioritise recovery activities, allocate resources efficiently, and plan mitigation strategies for its most time-sensitive operations.

The inclusion of RTOs, MTPDs, and vulnerable periods provides a structured basis for developing targeted business continuity strategies that address both immediate operational needs and long-term organisational resilience.

Ultimately, this impact-over-time assessment strengthens Surbana Jurong’s ability to maintain project delivery excellence, uphold client trust, and safeguard its competitive advantage in the global market—even in the face of unexpected disruptions.

[Business Impact Analysis] [Critical Business Function] [T2] Part 4

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Part 4: Supporting IT Systems and Applications

CBF-1 Project Design and Engineering Services

The effective delivery of Project Design and Engineering Services at Surbana Jurong (SJ) relies heavily on a suite of advanced IT systems and applications that support each critical business function (CBF) within the project lifecycle.

These digital tools and platforms enable efficient project intake, comprehensive design coordination, quality assurance, and seamless handover processes, ensuring that client requirements are met with precision and timeliness.

This chapter outlines the key IT systems, applications, and specialised resources supporting each sub-CBF of CBF 1, highlighting their recovery priorities and operational readiness.

Understanding the technological backbone behind these services is essential for maintaining resilience, minimising downtime, and driving continuous innovation within SJ’s project delivery framework.

Part 4: Supporting IT Systems and Applications

Summing Up ... for Part 4

The supporting IT systems and applications detailed in this chapter form the foundation upon which Surbana Jurong’s Project Design and Engineering Services operate efficiently and resiliently.

From project initiation to post-delivery support and continuous improvement, each sub-CBF depends on dedicated digital platforms and specialised equipment to fulfil its objectives.

By clearly defining recovery point objectives (RPO), recovery time objectives (RTO), and resource requirements, SJ ensures that these critical technological assets remain robust and responsive in the face of disruptions.

Maintaining and evolving this IT infrastructure is pivotal to sustaining high-quality service delivery, safeguarding project data integrity, and fostering innovation across all stages of the engineering project lifecycle.

 

 

Business Continuity Planning at Surbana Jurong: A Strategic Approach
eBook 3: Starting Your BCM Implementation
MBCO	P&S	RAR T1	RAR T2	RAR T3	BCS T1	CBF
CBF 1: Project Design and Engineering Services
DP	BIAQ T1	BIAQ T2	BIAQ T3	BCS T2	BCS T3	PD

 

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