.
Operational Resilience: Reserve Bank of India's Guidance Note on ORM and OR Book Series
OR BB RBI Guidance Notes 2

[OR] [RBI] [P] Summary of RBI Guidance Note: Principle 1 to 17

The Reserve Bank of India's Guidance Notes on Operational Risk Management (ORM) and Operational Resilience (OR) provide a comprehensive framework for financial institutions to manage and mitigate risks. Principles 1 to 5 focus on establishing a robust ORM environment.

Principle 1 emphasizes the need for a strong ORM framework integrating risk management into the institution's culture and governance. Principle 2 highlights the importance of governance and oversight, ensuring that the board and senior management are actively involved in ORM processes. Principle 3 focuses on comprehensive risk identification, urging institutions to identify and assess all potential operational risks. Principle 4 addresses risk assessment and measurement, encouraging institutions to quantify risks and understand their potential impact. Principle 5 emphasizes the importance of effective risk monitoring and reporting to ensure that risks are continuously tracked and communicated across the organization.

Principles 6 to 10 build on this foundation by addressing specific areas of ORM and OR. Principle 6 focuses on risk mitigation and control, outlining strategies to reduce the likelihood and impact of operational risks. Principle 7 emphasizes the importance of change management in maintaining operational stability during transitions or disruptions. Principle 8 addresses the need to regularly monitor and report operational risks, ensuring institutions stay vigilant and responsive. Principle 9 highlights the significance of comprehensive mapping for critical operations, helping institutions identify and manage dependencies. Principle 10 stresses the need to manage third-party dependencies, particularly those that could impact the institution's ability to operate during a crisis.

The final principles, 11 to 17, focus on resilience and continuous improvement. Principle 11 emphasizes managing third-party dependencies, especially in operational disruptions. Principle 12 focuses on business continuity planning and testing, ensuring institutions are prepared for potential crises. Principle 13 addresses incident management, outlining best practices for responding to operational disruptions. Principle 14 highlights the role of Information and Communication Technology (ICT) and cybersecurity in safeguarding operations. Principle 15 emphasizes transparent disclosure and reporting of risks and incidents to stakeholders. Principle 16 encourages institutions to evaluate past incidents and integrate lessons learned into future plans.

Finally, Principle 17 stresses the importance of continuous improvement through feedback systems, ensuring that ORM and OR strategies evolve in response to changing risks and operational environments.

Moh Heng Goh
Operational Resilience Certified Planner-Specialist-Expert

New call-to-actionSummary of RBI Guidance Note: Principles 1 to 17


The Reserve Bank of India's Guidance Notes on Operational Risk Management (ORM) and Operational Resilience (OR) provide a comprehensive framework for financial institutions to manage and mitigate risks.

Principles 1 to 5: Focus on Establishing a Robust ORM Environment

Principle 1 emphasizes the need for a strong ORM framework integrating risk management into the institution's culture and governance. Principle 2 highlights the importance of governance and oversight, ensuring that the board and senior management are actively involved in ORM processes. Principle 3 focuses on comprehensive risk identification, urging institutions to identify and assess all potential operational risks. Principle 4 addresses risk assessment and measurement, encouraging institutions to quantify risks and understand their potential impact. Principle 5 emphasizes the importance of effective risk monitoring and reporting to ensure that risks are continuously tracked and communicated across the organization.

Principles 6 to 10:  Built Foundation Addressing Specific Areas of ORM and OR

Principle 6 focuses on risk mitigation and control, outlining strategies to reduce the likelihood and impact of operational risks. Principle 7 emphasizes the importance of change management in maintaining operational stability during transitions or disruptions. Principle 8 addresses the need to regularly monitor and report operational risks, ensuring institutions stay vigilant and responsive. Principle 9 highlights the significance of comprehensive mapping for critical operations, helping institutions identify and manage dependencies. Principle 10 stresses the need to manage third-party dependencies, particularly those that could impact the institution's ability to operate during a crisis.

Principles 11 to 17:  Focus on Resilience and Continuous Improvement

Principle 11 emphasizes managing third-party dependencies, especially in operational disruptions. Principle 12 focuses on business continuity planning and testing, ensuring institutions are prepared for potential crises. Principle 13 addresses incident management, outlining best practices for responding to operational disruptions. Principle 14 highlights the role of Information and Communication Technology (ICT) and cybersecurity in safeguarding operations. Principle 15 emphasizes transparent disclosure and reporting of risks and incidents to stakeholders. Principle 16 encourages institutions to evaluate past incidents and integrate lessons learned into future plans. Finally, Principle 17 stresses the importance of continuous improvement through feedback systems, ensuring that ORM and OR strategies evolve in response to changing risks and operational environments.

New call-to-actionThe eBook series supplements BCM Institute's Operational Resilience (OR) Implementer and Expert-level certification and training course.

This OR intermediate and expert training is designed for global OR implementation.  If you want to learn more about implementing business continuity management, there is a BCM intermediate—and expert-level implementer course to attend.

The second row of each principle is extracted from the original RBI document https://website.rbi.org.in/web/rbi/-/notifications/guidance-note-on-operational-risk-management-and-operational-resilience

 

 eBook1New call-to-action Principles 1 to 5 focus on establishing a robust ORM environment. 
Principle 1 Integrate RM into Culture and Governance
New call-to-action

Principle 1 emphasizes the need for a robust ORM framework integrating risk management into the institution's culture and governance.

New call-to-action

The Board of Directors should take the lead in establishing a strong risk management culture, which should be implemented by Senior Management. The Board of Directors and Senior Management should establish a corporate culture guided by strong risk management, set standards and incentives for professional and responsible behaviour, and ensure that staff receive appropriate risk management and ethics training.

Principle 2 Integrate ORMF & BoD Oversight
New call-to-action

Principle 2 highlights the importance of governance and oversight, ensuring that the board and senior management are actively involved in ORM processes.

New call-to-action

REs should develop, implement and maintain an ORMF that is fully integrated into the RE’s overall risk management processes. The ORMF adopted by an individual RE will depend on a range of factors, including its nature, size, complexity and risk profile. Further, REs should utilize their existing governance structure to establish, oversee and implement an effective operational resilience approach that enables them to respond and adapt to, as well as recover and learn from, disruptive events in order to minimise their impact on delivering critical operations through disruption.

Principle 3 Ensure BoD Oversight of OMRF
New call-to-action

Principle 3 emphasises the importance of a comprehensive and systematic approach to identifying risks.

Principle 3 focuses on comprehensive risk identification, urging institutions to identify and assess all potential operational risks.

New call-to-action The Board of Directors should approve and periodically review the ORMF and Operational Resilience approach, and ensure that Senior Management implements the policies, processes and systems of the ORMF and Operational Resilience approach effectively at all decision levels.
Principle 4 Review Risk Appetite & OR Tolerance
New call-to-action

Principle 4 addresses risk assessment and measurement, encouraging institutions to quantify risks and understand their potential impact.

New call-to-action The Board of Directors should approve and periodically review a risk appetite and tolerance statement for Operational Risk that articulates the nature, types and levels of Operational Risk the RE is willing to assume. The Board of Directors should also review and approve the criteria for identification and classification as critical operations as well as of impact tolerances for each critical operation, to enhance RE’s Operational Resilience.
Principle 5 Establish Risk Monitoring & Reporting
New call-to-action

Principle 5 emphasizes the importance of effective risk monitoring and reporting to ensure that risks are continuously tracked and communicated across the organization.

New call-to-action Senior Management should develop for approval by the Board of Directors a clear, effective and robust governance structure with well-defined, transparent and consistent lines of responsibility. Senior Management is responsible for consistently implementing and maintaining throughout the organisation policies, processes and systems for managing Operational Risk in all of the RE’s material products, activities, processes and systems consistent with its risk appetite and tolerance statement.
 eBook2[OR] [RBI] BookC [e2] C1 Introduction to Operational Resilience  Principles 6 to 10 build on this foundation by addressing specific areas of ORM and OR. 
Principle 6 Implement OR Identification & Assessment
New call-to-action

Principle 6 focuses on risk mitigation and control, outlining strategies to reduce the likelihood and impact of operational risks.

New call-to-action Senior Management should ensure the comprehensive identification and assessment of the Operational Risk inherent in all material products, activities, processes and systems to make sure the inherent risks and incentives are well understood. Both internal and external threats and potential failures in people, processes and systems should be assessed promptly and on an ongoing basis. Assessment of vulnerabilities in critical operations should be done in a proactive and prompt manner. All the resulting risks should be managed in accordance with operational resilience approach.
Principle 7 Ensure Change Management Adequacy
New call-to-action

Principle 7 emphasizes the importance of change management in maintaining operational stability during transitions or disruptions.

New call-to-action Principle 7: Senior Management should ensure that the RE’s change management process is comprehensive, appropriately resourced and adequately articulated between the relevant lines of defence.
Principle 8 Monitor & Report Operational Risk
New call-to-action Principle 8 addresses the need for regular monitoring and reporting of operational risks, ensuring institutions stay vigilant and responsive.
New call-to-action Principle 8: Senior Management should implement a process to regularly monitor Operational Risk profiles and material operational exposures. Appropriate reporting mechanisms should be in place at the Board of Directors, Senior Management, and business unit levels to support proactive management of Operational Risk.
Principle 9 Setup Internal Control Environment
New call-to-action

Principle 9 emphasizes the importance of having well-designed and consistently applied internal controls to manage and mitigate operational risks.

Principle 9 highlights the significance of comprehensive mapping for critical operations, helping institutions identify and manage dependencies.

New call-to-action Principle 9: REs should have a strong control environment that utilises policies, processes and systems; appropriate internal controls; and appropriate risk mitigation and/or transfer strategies.
Principle 10 Map Interconnections & Interdependencies
New call-to-action

Principle 10: Comprehensive Mapping for Critical Operations emphasizes the importance of comprehensive mapping for critical operations within financial institutions.

New call-to-action [OR] [RBI] BookC [e2] C1 Introduction to Operational ResiliencePrinciple 10: Once an RE has identified its critical operations, it should map the internal and external interconnections and interdependencies that are necessary for the delivery of critical operations consistent with its approach to operational resilience.
 eBook3[OR] [RBI] [e3] BookC C1 Business Continuity Management The final principles, 11 to 17, focus on resilience and continuous improvement.
Principle 11 Manage Third-Party Dependencies
New call-to-action

Principle 11 underscores the importance of identifying, assessing, and monitoring risks tied to external vendors and partners, ensuring that these relationships do not compromise the institution's operational resilience.

IC_RBI E3_C2_Third-Party Dependency Management Principle 11: REs should manage their dependencies on relationships, including those of, but not limited to, third parties (which include intragroup entities), for the delivery of critical operations.
Principle 12

Integrate BC to ORMF

New call-to-action

Principle 12 focuses on business continuity planning and testing, ensuring institutions are prepared for potential crises.

IC_RBI E3_C3_BC Planning and Testing Principle 12: REs should have business continuity plans in place to ensure their ability to operate on an ongoing basis and limit losses in the event of a severe business disruption. These plans should be linked to the RE’s ORMF. REs should also conduct business continuity exercises under a range of severe but plausible scenarios to test their ability to deliver critical operations through disruption.
Principle 13

Develop Incident Response and BC Plans

New call-to-action

Principle 13 addresses incident management, outlining best practices for responding to operational disruptions. 

IC_RBI E3_C4_Incident Management in BC Planning Principle 13: REs should develop and implement response and recovery plans to manage incidents that could disrupt the delivery of critical operations in line with the RE’s risk appetite and tolerance for disruption. REs should continuously improve their incident response and recovery plans by incorporating the lessons learned from previous incidents.
Principle 14 Implement ICT & Cybersecurity Response
New call-to-action

 Principle 14 highlights the role of Information and Communication Technology (ICT) and cybersecurity in safeguarding operations. 

IC_RBI E3_C5_ICT and Cybersecurity in BC Planning Principle 14: REs should implement a robust Information and Communication Technology (ICT) risk management programme in alignment with their ORMF and ensure a resilient ICT including cyber security that is subject to protection, detection, response, and recovery programmes that are regularly tested, incorporate appropriate situational awareness and convey relevant timely information for risk management and decision-making processes to fully support and facilitate the delivery of the RE’s critical operations.
Principle 15 Disclose ORM & OR Exposures
New call-to-action

Principle 15 emphasizes transparent disclosure and reporting of risks and incidents to stakeholders. 

IC_RBI E3_C6_Disclosure and Reporting Principle 15: An RE’s public disclosures should allow stakeholders to assess its approach to Operational Risk management and its Operational Risk exposure.
Principle 16 Conduct Post-Disruption Lesson Learnt
New call-to-action

Principle 16 encourages institutions to evaluate past incidents and integrate lessons learned into future plans.

IC_RBI E3_C7_Lesson Learned Exercise and Adapting Principle 16: A lessons learned exercise should be conducted after a disruption to a critical or important business service to enhance an RE’s capabilities to adapt and respond to future operational events.
Principle 17 Promote Continuous Improvement Culture
New call-to-action

Principle 17 stresses the importance of continuous improvement through feedback systems, ensuring that ORM and OR strategies evolve in response to changing risks and operational environments.

IC_RBI E3_C8_Continuous Improvement through Feedback Systems Principle 17: An RE should promote an effective culture of learning and continuous improvement as operational resilience evolves through effective feedback systems.
  The Annex
IC_RBI E3_C9_Annex to Guidance Notes The Annex provides additional resources and guidelines to support the effective implementation of these principles.

 

Summing Up ... 

The Reserve Bank of India's Guidance Notes on Operational Risk Management (ORM) and Operational Resilience (OR) provide a comprehensive framework to strengthen the resilience of financial institutions.

The guidelines emphasise a proactive and integrated approach, covering principles from establishing robust governance, identifying and mitigating risks, and managing change to ensuring business continuity through effective planning, incident management, and cybersecurity.

The focus on continuous monitoring, transparent communication, and learning from past incidents underscores the need for ongoing improvement. Together, these principles equip financial institutions in India to navigate an evolving risk landscape, ensuring stability and resilience in the face of challenges.

 

Reserve Bank of India's Guidance Note on ORM and OR Book Series [1]

Building Strong ORM Foundations: Operational Risk Management in Indian Financial Institutions
New call-to-action New call-to-action New call-to-action New call-to-action New call-to-action New call-to-action

 

Reserve Bank of India's Guidance Note on ORM and OR Book Series [2]
Strengthening Resilience: Mapping and Managing Dependencies in Financial Operations
New call-to-action New call-to-action New call-to-action New call-to-action New call-to-action

 

Reserve Bank of India's Guidance Note on ORM and OR Book Series [3]
Ensuring Business Continuity: BC Planning and Testing for Financial Institutions
IC_RBI E3_C1_Business Continuity Management IC_RBI E3_C2_Third-Party Dependency Management IC_RBI E3_C3_BC Planning and Testing IC_RBI E3_C4_Incident Management in BC Planning IC_RBI E3_C5_ICT and Cybersecurity in BC Planning
IC_RBI E3_C6_Disclosure and Reporting IC_RBI E3_C7_Lesson Learned Exercise and Adapting IC_RBI E3_C8_Continuous Improvement through Feedback Systems IC_RBI E3_C9_Annex to Guidance Notes IC_RBI E3_C10_Ensuring Long-Term OR Through BCP

 

More Information About Blended Learning OR-5000 [OR-5] or OR-300 [OR-3]

To learn more about the course and schedule, click the buttons below for the OR-3 Blended Learning OR-300 Operational Resilience Implementer course and the OR-5 Blended Learning OR-5000 Operational Resilience Expert Implementer course.

BL-OR-3 Register Now BL-OR-3_Tell Me More BL-OR-3_View Schedule
BL-OR-5_Register Now BL-OR-5_Tell Me More  [BL-OR] [3-4-5] View Schedule
[BL-OR] [3] FAQ OR-300

If you have any questions, click to contact us.Email to Sales Team [BCM Institute]

FAQ BL-OR-5 OR-5000
 

 

 
OR Implementer Landing Page

New call-to-action

New call-to-action

Comments:

More Posts

New Call-to-action