Communicate with Your Employees

Communicate To and Educate Your Employees

In a pandemic, nothing is more important than getting every single person on the exact same page. Misinformation, disinformation, and poor communication can often lead to distractions results, perhaps more so during a life-and-death situation like a pandemic. Thus, proper, efficient communication is extremely crucial during a pandemic.

Develop and disseminate programs and materials covering pandemic fundamentals
- signs and symptoms of influenza, modes of transmission
- personal and family protection and response strategies
- hand hygiene, coughing/sneezing etiquette, contingency plans
Anticipate employee fear and anxiety, rumours and misinformation and plan communications accordingly.
Ensure that communications are culturally and linguistically appropriate.
Disseminate information to employees about your pandemic preparedness and response plan.
Provide information for the at-home care of ill employees and family members.
Develop platforms (e.g. hotlines, dedicated websites) for communicating pandemic status and actions to employees, vendors, suppliers, and customers inside and outside the worksite in a consistent and timely way, including redundancies in the emergency contact system.
Identify community sources for timely and accurate pandemic information (domestic and international) and resources for obtaining counter-measures (e.g. vaccines and antivirals).