Building Organisational Resilience: An Operational Resilience Guide for Malaysian Life Reinsurance
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[OR] [MLRe] [E2] [C2] Overview of the Plan Phase for Malaysian Life Reinsurance Group Berhad

[OR] [MLRE] [Full Banner] Building Organisational Resilience An Operational Resilience Guide for Malaysian Life Reinsurance The Plan phase is the first of three phases in Malaysian Life Reinsurance Group Berhad's (MLRe's) Operational Resilience (OR) Planning Methodology. It builds clarity, alignment, and governance before execution begins, and anchors operational resilience to enterprise risk management, Board oversight, and regulatory expectations.

Resilience work started without a baseline, a target and clear ownership tends to produce activity without progress. The Plan phase gives MLRe an honest view of where it stands, a prioritised list of what must change, and a Board-approved boundary for the risk it will accept. It also prepares MLRe for Bank Negara Malaysia's (BNM's) direction on operational resilience, set out in its 2025 Discussion Paper.

Plan Phase[Logo] [OR] Certification Transparent

Dr Goh Moh Heng

x [OR] [MLRE] Legal Disclaimer BannerPlan Phase

The Plan Phase of Malaysian Life Reinsurance’s Operational Resilience Planning Methodology

The Plan phase is the first of three phases in Malaysian Life Reinsurance Group Berhad's (MLRe's) Operational Resilience (OR) Planning Methodology. It builds clarity, alignment, and governance before execution begins, and anchors operational resilience to enterprise risk management, Board oversight and regulatory expectations.

[OR] [MLRE] [E2] [C2] Five Stages of the "Plan" PhaseWhy the Plan Phase Matters

Resilience work that starts without a baseline, a target, and clear ownership tends to produce activity without progress. The Plan phase gives MLRe an honest view of where it stands, a prioritised list of what must change, and a Board-approved boundary for the risk it will accept. It also prepares MLRe for Bank Negara Malaysia's (BNM's) operational resilience direction, set out in its 2025 Discussion Paper.

 

The Five Stages of the Plan Phase

Stage Purpose Chapter
1. Assess Capability and Maturity Baseline current resilience across BCM, IT disaster recovery, third-party risk, crisis management and operational risk Chapter 3
2. Analyse Gaps Compare current practice with BNM expectations and MLRe's target, especially service-based versus asset-based thinking Chapter 4
3. Develop Strategy and Roadmap Translate regulatory intent and gaps into a phased, achievable plan Chapter 5
4. Confirm Risk Appetite Define the level of disruption the Board will accept for critical services Chapter 6
5. Develop and Embed Governance Establish ownership, escalation, reporting and assurance Chapter 7

How the Stages Connect

The stages build on one another. The assessment creates the baseline; the gap analysis shows what is missing; the roadmap sequences the fixes; the risk appetite sets the limits within which the roadmap operates; and governance makes sure someone is accountable for delivery. The risk appetite confirmed here is the reference point for the impact tolerances set in the Implement phase.

Outputs to Expect

  • Maturity scorecards and a priority list of weaknesses
  • A gap register with owners and timelines
  • An OR vision, strategy and phased roadmap
  • A Board-approved risk appetite statement for operational disruption
  • An OR governance framework, policy and reporting dashboard

Looking Ahead

With the Plan phase complete, MLRe moves to the Implement phase (Chapter 8), where strategy becomes tangible, testable outcomes for its critical business services.

 

[OR] [MLRE] [34 Banner] Building Organisational Resilience An Operational Resilience Guide for Malaysian Life Reinsurance

eBook 2: Implementing Operational Resilience for Malaysian Life Reinsurance
C1 C2 C8 C14
New call-to-action [OR] [MLRE] [E2] [C2] Five Stages of the "Plan" Phase [OR] [MLRE] [E2] [C8] Five Stages of the "Implement" Phase [OR] [MLRE] [E2] [C14] Five Stages of the "Sustain" Phase

 

  "Plan" Phase of the Operational Resilience Planning Methodology
  C2 C3 C4 C5 C6 C7
New call-to-action [OR] [MLRE] [E2] [C2] Five Stages of the "Plan" Phase  [OR] [MLRE] [E2] [C3] Assessing Capability and Maturity [OR] [MLRE] [E2] [C4] Analysing Gaps [OR] [MLRE] [E2] [C5] Developing Strategy and Roadmap [OR] [MLRE] [E2] [C6] Confirming Risk Appetite [OR] [MLRE] [E2] [C7] Developing and Embedding Governance
 

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