Detailed Business Processes for CBF-1 – Electricity Generation and Distribution Operations
Part of: Operational Resilience: A Strategic Framework for Malakoff
Introduction
Malakoff Corporation, Malaysia’s largest Independent Power Producer (IPP), is a key player in the national energy infrastructure.
Ensuring uninterrupted electricity generation and distribution is a mission-critical service that underpins not only corporate sustainability but also national socio-economic stability.
As such, CBF-1: Electricity Generation and Distribution Operations is the cornerstone of Malakoff’s Operational Resilience Program.
This chapter identifies and details the essential Sub-Critical Business Services (Sub-CBS) under this high-level CBF, enabling targeted risk mitigation, recovery strategies, and resilience planning.
Table 2: Detailed Business Processes for CBF-1: Electricity Generation and Distribution Operations
Sub-CBS Code |
Sub-CBS |
Description |
CBF-1.1 |
Power Plant Operations (Thermal & Renewable) |
Daily operation of power plants, including thermal (coal, gas) and renewable (solar) energy sources. Includes boiler systems, turbines, and plant management systems. |
CBF-1.2 |
Grid Connection & Load Dispatch Coordination |
Coordination with the national grid (e.g., TNB) to synchronise power dispatch schedules and maintain stable energy output. |
CBF-1.3 |
Energy Trading and Market Participation |
Selling and bidding of generated electricity through the Single Buyer Market and other mechanisms. Requires compliance with market rules and real-time data exchange. |
CBF-1.4 |
Operations & Maintenance (O&M) Activities |
Preventive and corrective maintenance of generation units, instrumentation, and control systems. Ensures optimal uptime and safety. |
CBF-1.5 |
Fuel Supply Chain Management |
Management of fuel procurement, transportation, storage, and quality control for thermal plants. Includes coal, LNG, and diesel. |
CBF-1.6 |
Water Intake, Treatment, and Cooling Systems |
Operations related to seawater intake, water treatment plants, and cooling towers to support thermal plant functionality. |
CBF-1.7 |
Environmental Monitoring and Compliance |
Monitoring emissions, effluents, and adherence to regulatory environmental thresholds (DOE, EQA 1974, etc.). |
CBF-1.8 |
Remote Monitoring and SCADA Systems |
Utilisation of SCADA, DCS, and other digital platforms to remotely monitor and control generation and distribution parameters. |
CBF-1.9 |
Emergency and Black Start Capabilities |
Procedures and systems to restart electricity generation in the event of grid collapse or total plant shutdown. |
CBF-1.10 |
Health, Safety, and Emergency Response (HSE) |
Safety management systems and emergency preparedness protocols for operational hazards (e.g., fire, explosion, toxic leaks). |
CBF-1.11 |
Regulatory Compliance and Licensing (Energy Commission, Grid Codes) |
Ensures plant operations meet legal obligations, generation licensing, and grid connection agreements. |
CBF-1.12 |
Technical Asset Performance & Reliability Analytics |
Use of analytics and performance KPIs to predict failures, optimise capacity factors, and improve reliability. |
CBF-1.13 |
Engineering and Technical Support Services |
In-house or contracted services for engineering design, plant upgrades, retrofits, and performance optimisation. |
CBF-1.14 |
Integrated Operations Control Centres (IOCC) |
Centralised monitoring and control units coordinate multiple plants and assets in real-time for maximum efficiency and resilience. |
Strategic Value to Operational Resilience
Each of these Sub-CBS components plays a vital role in ensuring Malakoff’s ability to deliver uninterrupted electricity.
Disruption in any of these elements could lead to cascading failures affecting national grid stability, contractual obligations, and public safety.
By mapping and securing these functions under a structured operational resilience framework, Malakoff can:
- Enhance situational awareness and response to external shocks (e.g., cyberattacks, natural disasters)
- Build redundancies in generation and dispatch operations
- Comply with regulatory mandates on critical infrastructure resilience
- Minimise recovery time during outages or operational disruptions
Summing Up …
CBF-1: Electricity Generation and Distribution Operations is a critical pillar of Malakoff Corporation’s operational capabilities.
Identifying and safeguarding the Sub-CBS elements detailed above ensures that Malakoff continues to meet its energy commitments while adapting to risks and maintaining resilience in an increasingly complex energy ecosystem.
Case Study: Malakoff Corporation Berhad |
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eBook 3: Starting Your OR Implementation |
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CBS-1 Electricity Generation and Distribution Operations | ||||||
CBS | CBS-1 DP | CBS-1 MD | CBS-1 MPR | CBS-1 ITo | CBS-1 SuPS | CBS-1 ST |
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Gain Competency: For organisations looking to accelerate their journey, BCM Institute’s training and certification programs, including the OR-5000 Operational Resilience Expert Implementer course, provide in-depth insights and practical toolkits for effectively embedding this model.