[OR] [PM] [P3] [T] [Y] Sustain Phase Evidence Pack Index

Sustain Phase Appendices

:

• Introduce Change Management
• Develop Communication Strategy 
• Implement Training and Awareness
• Provide Self-Assessment
  
• Conduct an Independent Quality Review

The templates should be adapted to reflect the organisation’s size, complexity, regulatory environment, risk profile, governance structure, and operational resilience maturity.

Appendix Y: Sustain Phase Evidence Pack Index

A structured evidence pack can support management review, regulatory engagement, self-assessment, and Independent Quality Review.

Section 1 — Governance

• Operational Resilience Policy
• Governance Framework
• Committee Terms of Reference
• Board Minutes
• Senior Management Minutes
• Operational Resilience Dashboard

Section 2 — Critical Business Services

• Critical Business Service Catalogue
• Service Ownership Records
• Service Maps
• Dependency Registers
• Vulnerability Records

Section 3 — Impact Tolerance

• Impact Tolerance Methodology
• Service-Level Tolerance Documentation
• Management Approval
• Review Records
• Breach and Near-Breach Records

Section 4 — Scenario Testing

• Annual Scenario Testing Plan
• Scenario Scripts
• Exercise Reports
• Observation Records
• Findings
• Retesting Evidence

Section 5 — Cultural Change

• Culture Assessment
• Employee Survey
• Leadership Communications
• Resilience Champion Records
• Cultural Metrics

Section 6 — Communication

• Communication Strategy
• Stakeholder Matrix
• Communication Calendar
• Incident Templates
• Regulatory Notification Procedures

Section 7 — Training

• Training Needs Analysis
• Competency Matrix
• Training Plan
• Completion Records
• Exercise Participation
• Competency Assessments

Section 8 — Self-assessment

• Assessment Framework
• Questionnaire
• Evidence Register
• Assessment Report
• Management Attestation

Section 9 — Independent Assurance

• Terms of Reference
• Review Plan
• Working Papers
• Independent Review Report
• Findings Register
• Closure Validation

Section 10 — Continuous Improvement

• Lessons Learned Register
• Management Action Plan
• Remediation Tracker
• Retesting Results
• Improvement Roadmap

"Plan" Phase of the OR Planning Methodology

Assess Capability and Maturity	Analyse Gap	Develop Strategy and Roadmap	Confirm Risk Appetite	Develop and Embed Governance

More Information About Blended Learning OR-5000 [BL-OR-5] or OR-300 [BL-OR-3]

Contact our course consultant colleagues to learn more about our blended learning program and about the next course's schedule.  They are the BL-OR-3 Blended Learning OR-300 Operational Resilience Implementer and the BL-OR-5 Blended Learning OR-5000 Operational Resilience Expert Implementer.

 

	If you have any questions, click to contact us.