Operational Resilience Planning Methodology: A Practitioner’s Guide to the “Sustain” Phase
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[OR] [PM] [P3] [T] [Q] Operational Resilience Management Dashboard Template

The appendices bring the concepts discussed in A Practitioner’s Guide to the “Sustain” Phase into practical application.

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  • Introduce Change Management

  • Develop Communication Strategy 

  • Implement Training and Awareness

  • Provide Self-Assessment

  • Conduct an Independent Quality Review

The templates should be adapted to reflect the organisation’s size, complexity, regulatory environment, risk profile, governance structure, and operational resilience maturity.

x [OR] [3/4 Banner] A Practitioner’s Guide to the “Sustain” Phase

Moh Heng Goh
Operational Resilience Certified Planner-Specialist-Expert

[OR] [Full Banner] A Practitioner’s Guide to the “Sustain” Phase

Sustain Phase Appendices

x [OR] [PM] [T] [P3] Appendix Q:

    • Introduce Change Management
    • Develop Communication Strategy 
    • Implement Training and Awareness
    • Provide Self-Assessment
    • Conduct an Independent Quality Review

The templates should be adapted to reflect the organisation’s size, complexity, regulatory environment, risk profile, governance structure, and operational resilience maturity.

Appendix Q: Independent Quality Review Checklist

Overall Programme Status

Area

Status

Key Issue

Required Decision

Governance

     

Critical Business Services

     

Impact Tolerance

     

Scenario Testing

     

Culture

     

Communication

     

Training

     

Self-assessment

     

Independent Assurance

     

Remediation

     

Key Management Indicators

    • Critical business services with material weaknesses:
    • Impact tolerance breaches:
    • Near breaches:
    • High-risk open findings:
    • High-risk overdue findings:
    • Scenario tests completed:
    • Training completion:
    • Critical suppliers not yet tested:
    • Repeat findings:

Major emerging risks: 

"Plan" Phase of the OR Planning Methodology

Assess Capability and Maturity Analyse Gap Develop Strategy and Roadmap Confirm Risk Appetite Develop and Embed Governance  
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