[OR] [PM] [P3] [T] [TOC] Practical Tools for Sustain Phase

A Practitioner’s Guide to the “Sustain” Phase

Practical Tools for the Sustain Phase

The appendices bring the concepts discussed in A Practitioner’s Guide to the “Sustain” Phase into practical application.

The templates should be adapted to reflect the organisation’s size, complexity, regulatory environment, risk profile, governance structure, and operational resilience maturity.

Master Checklist	Resilience Culture Assessment Template	Desired Resilience Behaviour Framework	Operational Resilience Communication Strategy Template	Stakeholder Communication Matrix	Annual Communication Plan

Training Needs Analysis Template	Operational Resilience Competency Matrix	Annual Training and Awareness Plan	Self-assessment Questionnaire	Self-assessment Scoring Framework	Operational Resilience Evidence Register

Independent Quality Review Terms of Reference	Independent Quality Review Checklist	Findings and Corrective Action Register	Operational Resilience KPI, KRI and KCI Catalogue	Operational Resilience Management Dashboard Template	Annual Operational Resilience Programme Calendar

Sustain Phase Maturity Assessment	Sustain Phase Readiness Assessment	Management Attestation Template	Operational Resilience Change Impact Assessment	Lessons Learned Register	Operational Resilience RACI Matrix

Sustain Phase Evidence Pack Index	Glossary of Key Operational Resilience Terms	Operational Resilience Body of Knowledge Mapping	Final Sustain Phase Management Review Checklist	Complete Sustain Phase Implementation Cycle	Table of Contents; Sustain Phase

These appendices are intended to provide the practical templates, checklists, registers, assessment tools, and governance aids required to convert the Sustain Phase from conceptual guidance into an operational management programme.

"Sustain" Phase of the OR Planning Methodology

Introduce Cultural Change	Develop Communication Strategy	Implement Training and Awareness	Provide Self-assessment	Conduct an Independent Quality Review

More Information About Blended Learning OR-5000 [BL-OR-5] or OR-300 [BL-OR-3]

Contact our course consultant colleagues to learn more about our blended learning program and about the next course's schedule. They are the BL-OR-3 Blended Learning OR-300 Operational Resilience Implementer and the BL-OR-5 Blended Learning OR-5000 Operational Resilience Expert Implementer.