[OR] [PM] [P2] [Appendix] [N] Operational Resilience Implementation Dashboard

Implement Phase Appendices

These appendices provide practical templates, checklists, registers, and implementation tools to support the five stages of the Implement Phase:

• Identify Critical Business Services
• Map Interconnections and Interdependencies
• Set Impact Tolerance
• Conduct Scenario Testing
• Improve Lessons Learned

The templates should be adapted to reflect the organisation’s size, complexity, regulatory environment, risk profile, governance structure, and operational resilience maturity.

Appendix N:  Operational Resilience Implementation Dashboard

N.1 Executive Dashboard

N.2 Key Risk Indicators

Possible KRIs include:

• number of impact tolerance breaches;
• number of near-tolerance events;
• number of critical single points of failure;
• number of unresolved shared dependency risks;
• number of critical third parties without a tested recovery capability;
• number of overdue critical actions;
• number of repeated scenario findings;
• number of critical systems with recovery targets exceeding service tolerances.

N.3 Key Performance Indicators

Possible KPIs include:

• percentage of CBS with current dependency maps;
• percentage of tolerance reviews completed on time;
• percentage of planned scenario tests completed;
• percentage of findings closed within the target;
• percentage of significant actions successfully retested;
• percentage of critical suppliers participating in resilience exercises.

"Implement" Phase of the OR Planning Methodology

Identify Critical Business Services	Map Interconnection and Interdependencies	Set Impact Tolerance	Conduct Scenario Testing	Improve Lesson Learned

More Information About Blended Learning OR-5000 [BL-OR-5] or OR-300 [BL-OR-3]

Contact our course consultant colleagues to learn more about our blended learning program and about the next course's schedule.  They are the BL-OR-3 Blended Learning OR-300 Operational Resilience Implementer and the BL-OR-5 Blended Learning OR-5000 Operational Resilience Expert Implementer.

 

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