Operational Resilience Planning Methodology: Your "Toolkit" Series
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[OR] [PM] [P2] [Appendix] [M] Implement Phase RACI Matrix

New call-to-actionThe appendices bring the concepts discussed in A Practitioner’s Guide to the “Implement” Phase into practical application.

The appendices provide practical tools, templates, assessment structures, and implementation aids to support the Implement Phase of the Operational Resilience Planning Methodology.

[OR] [PM] [P2] 5 Stage of Implement Phase

 

New call-to-actionThey are designed to helpa practitioners translate the concepts described in Chapters 1 to 8 of the eBook "A Practitioner’s Guide to the Implement Phase"  into structured organisational activities.

  • Identify Critical Business Services

  • Map Interconnections and Interdependencies

  • Set Impact Tolerance

  • Conduct Scenario Testing

  • Improve Lessons Learned

These tools are intended to support consistent implementation, documentation, and review throughout the operational resilience journey.

They should be adapted to suit the organisation’s size, complexity, regulatory environment, risk profile, governance structure, and level of operational resilience maturity.

The tables can therefore serve as practical starting points and be customised to reflect the organisation’s specific operating environment and requirements

Implement Phase

Moh Heng Goh
Operational Resilience Certified Planner-Specialist-Expert

Implement Phase

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Implement Phase Appendices

TNew call-to-actionhese appendices provide practical templates, checklists, registers, and implementation tools to support the five stages of the Implement Phase:

    • Identify Critical Business Services
    • Map Interconnections and Interdependencies
    • Set Impact Tolerance
    • Conduct Scenario Testing
    • Improve Lessons Learned

The templates should be adapted to reflect the organisation’s size, complexity, regulatory environment, risk profile, governance structure, and operational resilience maturity.

 

Appendix M:  Implement Phase RACI Matrix

 

 

Activity

Board / Senior Management

Service Owner

Operational Resilience

Resource Owner

Risk / Compliance

Internal Audit

Approve methodology

A

C

R

C

C

I

Identify Critical Business Services

A

R

C

C

C

I

Define service boundaries

I

A/R

C

C

C

I

Map dependencies

I

A

C

R

C

I

Identify vulnerabilities

I

A/R

R

R

C

I

Set impact tolerance

A

R

C

C

C

I

Approve impact tolerance

A

C

C

I

C

I

Develop scenarios

I

C

A/R

R

C

I

Conduct scenario testing

I

R

A/R

R

C

I

Assess tolerance performance

I

A

R

C

C

I

Record lessons

I

R

R

R

C

I

Implement remediation

I

A

C

R

C

I

Approve risk acceptance

A

R

C

C

C

I

Retest improvements

I

R

A/R

R

C

I

Independent assurance

I

C

C

C

C

A/R

R = Responsible
A = Accountable
C = Consulted
I = Informed

New call-to-action[OR] [PM] [T] [P2] [TOC] Implement Phase Appendix

"Implement" Phase of the OR Planning Methodology

Identify Critical Business Services Map Interconnection and Interdependencies Set Impact Tolerance Conduct Scenario Testing Improve Lesson Learned  
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