Fields for Mapping of the Interconnections and Interdependencies
During the Implement Phase of the Operational Resilience (OR) Planning Methodology, the Mapping Interconnections and Interdependencies stage aims to establish a comprehensive understanding of the operational ecosystem supporting a Critical Business Service (CBS).
The purpose is to identify not only which resources the CBS depends on (interdependencies) but also how those resources interact and exchange services, information, and operational support (interconnections).
Interdependencies mapping identifies the people, processes, technology, facilities, information, and third parties necessary to deliver a service.
Interconnections mapping identifies the interaction pathways, communication channels, integration mechanisms, and relationships that link these interdependencies
Together, both activities enable organisations to understand service delivery architecture, identify concentration risk and single points of failure, and support impact tolerance analysis and scenario testing.
Definition
The operational resilience mapping process involves identifying interdependencies and interconnections between people, processes, information, technology, facilities, and third-party service providers required to deliver each critical business service.
Think of mapping as the process by which an organisation develops a holistic view of the systems and processes that support its business services, including those it does not control directly.
The following recommended field structures can be used to develop a comprehensive operational resilience mapping register.
Table 1: Mapping Interconnections Fields
|
Field |
Description |
|
CBS Code |
Unique identifier of the Critical Business Service |
|
CBS Name |
Name of the Critical Business Service |
|
Sub-CBS Code |
Unique identifier of the Sub-Critical Business Service |
|
Sub-CBS Name |
Name of the Sub-CBS |
|
Interconnection ID |
Unique reference number |
|
Source Component Type |
Process, People, Technology, Data, Facility, Third Party |
|
Source Component Name |
Name of originating component |
|
Target Component Type |
Process, People, Technology, Data, Facility, Third Party |
|
Target Component Name |
Name of receiving component |
|
Type of Interconnection |
Data Flow, API Integration, System Interface, Workflow Handoff, Communication Link, Network Connectivity |
|
Description of Interconnection |
Detailed explanation of how the connection operates |
|
Information Exchanged |
Data, transactions, communications, instructions, documents, etc. |
|
Connectivity Method |
API, File Transfer, Manual Process, Email, Portal, Network Connection |
|
Frequency of Interaction |
Real-Time, Hourly, Daily, Weekly, On Demand |
|
Direction of Flow |
One-Way, Two-Way, Multi-Directional |
|
Upstream Component |
Component providing input |
|
Downstream Component |
Component receiving output |
|
Supporting Technology |
Systems supporting the connection |
|
Third Party Involved |
External provider supporting the connection |
|
Security Classification |
Public, Internal, Confidential, Restricted |
|
Failure Impact |
Impact if the connection fails |
|
Recovery Method |
Alternate connection or workaround |
|
Recovery Time Objective (RTO) |
Required recovery timeframe |
|
Mapping Owner |
Person responsible for maintaining the record |
|
Last Review Date |
Date of latest validation |
Table 2: Mapping Interdependencies Fields
To identify and document the reliance relationships that support the delivery of Critical Business Services.
|
Field |
Description |
|
CBS Code |
Unique identifier of the Critical Business Service |
|
CBS Name |
Name of Critical Business Service |
|
Sub-CBS Code |
Unique identifier of Sub-CBS |
|
Sub-CBS Name |
Name of Sub-CBS |
|
Dependency ID |
Unique dependency reference |
|
Dependency Type |
People, Process, Technology, Data, Facility, Third Party |
|
Dependency Category |
Internal or External |
|
Dependent Component |
Component requiring support |
|
Supporting Component |
Component providing support |
|
Description of Dependency |
Detailed explanation of dependency |
|
Dependency Relationship |
Sequential, Shared, Direct, Indirect, Critical, Supporting |
|
Dependency Strength |
High, Medium, Low |
|
Criticality Rating |
Critical, High, Medium, Low |
|
Single Point of Failure (SPOF) |
Yes / No |
|
Concentration Risk |
Yes / No |
|
Number of CBS Supported |
Number of CBS relying on this dependency |
|
Geographic Dependency |
Location supporting service |
|
Third-Party Dependency |
Name of vendor, if applicable |
|
Fourth-Party Dependency |
Known subcontractor, if applicable |
|
Impact if Dependency Fails |
Operational impact assessment |
|
Maximum Tolerable Downtime (MTD) |
Time service can tolerate dependency failure |
|
Impact Tolerance Linkage |
Link to approved impact tolerance |
|
Alternate Dependency Available |
Yes / No |
|
Alternate Resource Description |
Description of backup arrangement |
|
Recovery Priority |
Priority 1, 2, 3, etc. |
|
Risk Rating |
Inherent risk level |
|
Existing Controls |
Current resilience controls |
|
Recommended Mitigation |
Proposed improvement actions |
|
Dependency Owner |
Responsible business owner |
|
Last Validation Date |
Date dependency was reviewed |
Recommended Dependency Classification Structure
The following dependency layers should be used consistently throughout the mapping exercise:
|
Dependency Layer |
Examples |
|
People |
Operations Staff, SMEs, Management, Crisis Team |
|
Process |
Workflow, Approval Process, Reconciliation Process |
|
Technology |
Applications, Infrastructure, Networks, Cloud Services |
|
Information/Data |
Customer Data, Transaction Data, Reports |
|
Facilities |
Offices, Branches, Data Centres, Recovery Sites |
|
Third Parties |
Vendors, Outsourcing Partners, Payment Networks |
|
Fourth Parties |
Cloud Subcontractors, External Infrastructure Providers |
Purpose of Interdependencies Mapping
Comprehensive dependency fields enable organisations to:
- Identify critical supporting resources across the service ecosystem
- Understand concentration risk and shared dependencies
- Detect hidden upstream and downstream exposure
- Identify single points of failure
- Support impact tolerance calibration
- Strengthen third-party and fourth-party resilience oversight
- Enable severe but plausible scenario design and testing
- Support recovery planning and resilience improvements
- Demonstrate regulatory compliance and audit readiness
Relationship Between the Two Tables
|
Interconnections Table |
Interdependencies Table |
|
Shows HOW components interact |
Shows WHY components rely on each other |
|
Focuses on connectivity |
Focuses on reliance |
|
Maps, flows, and interfaces |
Maps operational dependencies |
|
Supports architecture analysis |
Supports resilience analysis |
|
Identifies communication paths |
Identifies failure impact paths |
|
Supports process and system mapping |
Supports impact tolerance and scenario testing |
Together, these two tables provide the core data structure required for Operational Resilience Plan Phase – Stage 2 (P2-S2) Mapping Interconnections and Interdependencies, and create the foundation for subsequent stages:
- P2-S3: Impact Tolerance Setting
- P2-S4: Severe but Plausible Scenario (SbPS) Testing
- P2-S5: Lessons Learned and Continuous Improvement.
Learn more about Blended Learning OR-300 [BL-OR-3] and OR-5000 [BL-OR-5]
To learn more about the course and schedule, click the buttons below for the OR-3 Blended Learning OR-300 Operational Resilience Implementer course and the OR-5 Blended Learning OR-5000 Operational Resilience Expert Implementer course.
![]() |
![]() |
![]() |
![]() |
![]() |
![]() |
![]() |
If you have any questions, click to contact us.![]() |
![]() |
![]() |
![]() |










![[BL-OR] [3-4-5] View Schedule](https://no-cache.hubspot.com/cta/default/3893111/d0d733a1-16c0-4b68-a26d-adbfd4fc6069.png)
![[BL-OR] [3] FAQ OR-300](https://no-cache.hubspot.com/cta/default/3893111/f20c71b4-f5e8-4aa5-8056-c374ca33a091.png)
![Email to Sales Team [BCM Institute]](https://no-cache.hubspot.com/cta/default/3893111/3c53daeb-2836-4843-b0e0-645baee2ab9e.png)





