Operational Resilience Planning Methodology Series
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[OR] [P2] [S2] [MII] Fields for Mapping Interconnections and Interdependencies

During the Implement Phase of the Operational Resilience (OR) Planning Methodology, the Mapping Interconnectivity and Interdependencies [MII] stage seeks to identify and document how a Critical Business Service (CBS) is interconnected with internal and external resources.

Connectivity mapping extends beyond identifying inter-dependencies; it establishes how components interact, the direction of information or service flow, and the impact of disruption across the service chain.

This supports impact tolerance setting, scenario testing, and identification of single points of failure.

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Moh Heng Goh
Operational Resilience Certified Planner-Specialist-Expert

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New call-to-actionFields for Mapping of the Interconnections and Interdependencies

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BCMPedia Operational ResilienceDuring the Implement Phase of the Operational Resilience (OR) Planning Methodology, the Mapping Interconnections and Interdependencies stage aims to establish a comprehensive understanding of the operational ecosystem supporting a Critical Business Service (CBS). 

The purpose is to identify not only which resources the CBS depends on (interdependencies) but also how those resources interact and exchange services, information, and operational support (interconnections).

New call-to-actionNew call-to-actionInterdependencies mapping identifies the people, processes, technology, facilities, information, and third parties necessary to deliver a service.

Interconnections mapping identifies the interaction pathways, communication channels, integration mechanisms, and relationships that link these interdependencies

Together, both activities enable organisations to understand service delivery architecture, identify concentration risk and single points of failure, and support impact tolerance analysis and scenario testing.

Definition

OR Mapping Interconnections and Interdependencies BCMPediaThe operational resilience mapping process involves identifying interdependencies and interconnections between people, processes, information, technology, facilities, and third-party service providers required to deliver each critical business service.

Think of mapping as the process by which an organisation develops a holistic view of the systems and processes that support its business services, including those it does not control directly.

The following recommended field structures can be used to develop a comprehensive operational resilience mapping register.

Table 1: Mapping Interconnections Fields

Field

Description

CBS Code

Unique identifier of the Critical Business Service

CBS Name

Name of the Critical Business Service

Sub-CBS Code

Unique identifier of the Sub-Critical Business Service

Sub-CBS Name

Name of the Sub-CBS

Interconnection ID

Unique reference number

Source Component Type

Process, People, Technology, Data, Facility, Third Party

Source Component Name

Name of originating component

Target Component Type

Process, People, Technology, Data, Facility, Third Party

Target Component Name

Name of receiving component

Type of Interconnection

Data Flow, API Integration, System Interface, Workflow Handoff, Communication Link, Network Connectivity

Description of Interconnection

Detailed explanation of how the connection operates

Information Exchanged

Data, transactions, communications, instructions, documents, etc.

Connectivity Method

API, File Transfer, Manual Process, Email, Portal, Network Connection

Frequency of Interaction

Real-Time, Hourly, Daily, Weekly, On Demand

Direction of Flow

One-Way, Two-Way, Multi-Directional

Upstream Component

Component providing input

Downstream Component

Component receiving output

Supporting Technology

Systems supporting the connection

Third Party Involved

External provider supporting the connection

Security Classification

Public, Internal, Confidential, Restricted

Failure Impact

Impact if the connection fails

Recovery Method

Alternate connection or workaround

Recovery Time Objective (RTO)

Required recovery timeframe

Mapping Owner

Person responsible for maintaining the record

Last Review Date

Date of latest validation

 

Table 2: Mapping Interdependencies Fields

To identify and document the reliance relationships that support the delivery of Critical Business Services.

Field

Description

CBS Code

Unique identifier of the Critical Business Service

CBS Name

Name of Critical Business Service

Sub-CBS Code

Unique identifier of Sub-CBS

Sub-CBS Name

Name of Sub-CBS

Dependency ID

Unique dependency reference

Dependency Type

People, Process, Technology, Data, Facility, Third Party

Dependency Category

Internal or External

Dependent Component

Component requiring support

Supporting Component

Component providing support

Description of Dependency

Detailed explanation of dependency

Dependency Relationship

Sequential, Shared, Direct, Indirect, Critical, Supporting

Dependency Strength

High, Medium, Low

Criticality Rating

Critical, High, Medium, Low

Single Point of Failure (SPOF)

Yes / No

Concentration Risk

Yes / No

Number of CBS Supported

Number of CBS relying on this dependency

Geographic Dependency

Location supporting service

Third-Party Dependency

Name of vendor, if applicable

Fourth-Party Dependency

Known subcontractor,  if applicable

Impact if Dependency Fails

Operational impact assessment

Maximum Tolerable Downtime (MTD)

Time service can tolerate dependency failure

Impact Tolerance Linkage

Link to approved impact tolerance

Alternate Dependency Available

Yes / No

Alternate Resource Description

Description of backup arrangement

Recovery Priority

Priority 1, 2, 3, etc.

Risk Rating

Inherent risk level

Existing Controls

Current resilience controls

Recommended Mitigation

Proposed improvement actions

Dependency Owner

Responsible business owner

Last Validation Date

Date dependency was reviewed

 

Recommended Dependency Classification Structure

The following dependency layers should be used consistently throughout the mapping exercise:

Dependency Layer

Examples

People

Operations Staff, SMEs, Management, Crisis Team

Process

Workflow, Approval Process, Reconciliation Process

Technology

Applications, Infrastructure, Networks, Cloud Services

Information/Data

Customer Data, Transaction Data, Reports

Facilities

Offices, Branches, Data Centres, Recovery Sites

Third Parties

Vendors, Outsourcing Partners, Payment Networks

Fourth Parties

Cloud Subcontractors, External Infrastructure Providers

 

Purpose of Interdependencies Mapping

Comprehensive dependency fields enable organisations to:

  • Identify critical supporting resources across the service ecosystem
  • Understand concentration risk and shared dependencies
  • Detect hidden upstream and downstream exposure
  • Identify single points of failure
  • Support impact tolerance calibration
  • Strengthen third-party and fourth-party resilience oversight
  • Enable severe but plausible scenario design and testing
  • Support recovery planning and resilience improvements
  • Demonstrate regulatory compliance and audit readiness

 

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Relationship Between the Two Tables

 

Interconnections Table

Interdependencies Table

Shows HOW components interact

Shows WHY components rely on each other

Focuses on connectivity

Focuses on reliance

Maps, flows, and interfaces

Maps operational dependencies

Supports architecture analysis

Supports resilience analysis

Identifies communication paths

Identifies failure impact paths

Supports process and system mapping

Supports impact tolerance and scenario testing

Together, these two tables provide the core data structure required for Operational Resilience Plan Phase – Stage 2 (P2-S2) Mapping Interconnections and Interdependencies, and create the foundation for subsequent stages:

  • P2-S3: Impact Tolerance Setting
  • P2-S4: Severe but Plausible Scenario (SbPS) Testing
  • P2-S5: Lessons Learned and Continuous Improvement.

 

 

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