Operational Resilience Audit Series
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ORA Planning [4] Summarise Findings

When conducting an operational resilience audit, the findings and recommendations are crucial in guiding the organisation's efforts to enhance its resilience capabilities.

This series of OR audit blogs summarises the understanding of these challenges before embarking on their operational resilience audits.  This blog focuses on "Summarise Findings".

Moh Heng Goh
Operational Resilience Audit Certified Planner-Specialist-Expert

Operational Resilience Audit Planning Step

Summarise Findings


Detailed Steps to Summarise FindingsORA Planning Level Summarise Findings Stage 4

When conducting an operational resilience audit, the findings and recommendations are crucial in guiding the organization's efforts to enhance its resilience capabilities.

The following are detailed steps for summarising key findings and developing actionable recommendations:

  1. Summarise Key Findings
  2. Identify Strengths
  3. Analyse Weaknesses
  4. Prioritise Findings
  5. Develop Actionable Recommendations
  6. Provide Clear Guidance
  7. Align with Industry Best Practices
  8. Emphasise Continuous Improvement
  9. Consider Resource Constraints
  10. Validate Recommendations
  11. Document Findings and Recommendations
  12. Present Findings and Recommendations

Summarise Key Findings

  • Review all the identified gaps, vulnerabilities, and non-compliance issues from the audit.
  • Summarise the key findings clearly and concisely, focusing on the most significant operational resilience areas.
  • Provide a balanced view that includes both strengths and weaknesses observed during the audit.

Identify Strengths

  • Highlight the organisation's existing strengths related to operational resilience.
  • These could include well-defined critical business services, robust incident response protocols, effective communication channels, or a culture of continuous improvement.
  • Acknowledge these strengths to ensure a balanced perspective and encourage the organisation to build upon its capabilities.

Analyse Weaknesses

  • Provide a detailed analysis of the weaknesses and areas of concern identified during the audit.
  • Articulate these weaknesses' root causes and potential consequences, emphasizing their impact on critical business functions, operations, and the organization.

Prioritise Findings

  • Prioritise the identified weaknesses based on the organisation's potential impact, likelihood, and risk appetite.
  • Consider the criticality of the affected functions, the severity of potential disruptions, and the organization's overall objectives.
    • This prioritisation will help focus efforts on addressing the most critical areas first.

Develop Actionable Recommendations

  • Based on the identified weaknesses and prioritised findings, develop actionable recommendations to enhance operational resilience.
  • Ensure each recommendation is specific, measurable, achievable, relevant, and time-bound (SMART).
  • Tailor the recommendations to address the organisation's specific context and capabilities.

Provide Clear Guidance

  • Provide clear guidance for each recommendation on how to implement it effectively. Include step-by-step instructions, necessary resources, and suggested timelines.
  • Clarify the roles and responsibilities of key stakeholders involved in implementing the recommendations.

Align with Industry Best Practices

  • Ensure that the recommendations align with recognized industry best practices for operational resilience.
  • Consider relevant standards, frameworks, or guidelines such as ISO 22301, NIST Cybersecurity Framework, or industry-specific standards.
  • Align recommendations with industry best practices enhances their credibility and effectiveness.

Emphasise Continuous Improvement

  • Highlight the importance of a culture of continuous improvement.
  • Encourage the organisation to view operational resilience as an ongoing process, not a one-time exercise.
  • Emphasise the need for regular review, testing, and updating of plans, procedures, and capabilities to address emerging risks and changes in the business environment.

Consider Resource Constraints

  • Consider the organization's resource constraints, both in terms of budget and personnel.
  • Develop recommendations that are realistic and feasible within the available resources.
  • Prioritise recommendations that have a significant impact while considering resource limitations.

Validate Recommendations

  • Validate the recommendations with key stakeholders, including senior management and subject matter experts.
  • Incorporate their feedback to ensure the recommendations are practical, achievable, and aligned with the organisation's strategic goals.
  • Address any concerns or questions raised during the validation process.

Document Findings and Recommendations

  • Document the key findings, strengths, weaknesses, and actionable recommendations clearly and organised.
  • Use appropriate formatting, headings, and subheadings to enhance readability.
  • Include supporting evidence, examples, and references to relevant audit data and industry best practices.

Present Findings and Recommendations

  • Prepare a comprehensive report or presentation to communicate the findings and recommendations to senior management, relevant stakeholders, and the audit team.
  • Articulate the purpose, methodology, key findings, and recommended actions. Use visuals, charts, and graphs to enhance understanding and highlight key points.

By following these detailed steps, the findings and recommendations of an operational resilience audit can provide valuable insights and guidance for the organization to enhance its resilience capabilities effectively.


Operational Resilience Audit Planning Steps ORA Planning Level Planning Stage 1 ORA Planning Level Data Collection Stage 2 ORA Planning Level Analysis Stage 3 ORA Planning Level Summarise Findings Stage 4 ORA Planning Level_Reporting Stage 5
Find out more about Blended Learning ORA-5000 [BL-ORA-5] & ORA-300 [BL-ORA-3]
 
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