Operational Resilience Audit Series
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ORA Challenges Faced: Data and Information Management

Gathering and analysing data related to risks, business impact, and response plans can be complex.

It requires access to accurate and updated information from various departments, which may only sometimes be readily available or easily integrated.

This series of OR audit blogs summarises the understanding of these challenges before embarking on their operational resilience audits.  This blog focuses on "Data and Information Management."

Moh Heng Goh
Operational Resilience Audit-Specialist-Expert

Challenges Faced by Auditors when Conducting an Operational Resilience Audit

Data and Information Management

 

Data and Information ManagementGathering and analysing data related to risks, business impact, and response plans can be complex.

It requires access to accurate and updated information from various departments, which may only sometimes be readily available or easily integrated.

Managing data and information during an operational resilience audit poses several challenges for auditors:

Data Fragmentation and Dispersal

  • Gathering relevant data related to risks, business impact, and response plans often reside in different departments or systems within an organisation.
  • Consolidating this fragmented data for a holistic assessment can be time-consuming and challenging.

Data Accuracy and Integrity

  • Ensuring the accuracy and reliability of the data used for the audit is crucial.
  • Being able to access accurate or updated information can lead to good risk assessments and effective strategies.
  • Verifying the authenticity of the data can be a challenge, especially when dealing with disparate sources.

Lack of Standardization and Integration

  • Expect different departments to use varied formats, terminology, or metrics for recording data.
  • Understanding the lack of standardisation can hinder information integration, making it challenging to compare or analyse data across the organisation consistently.

Data Volume and Complexity

  • Preparing to expect the sheer volume of data can overwhelm auditors.
  • Sorting through vast amounts of information to extract relevant insights for risk assessment and resilience planning requires efficient data management strategies and tools.

Access to Timely and Relevant Information

  • Accessing real-time or updated information is crucial for assessing current risks and devising responsive strategies.
  • Delivery of data availability or limited access to specific departments' information might impede the audit process.

Data Privacy and Security Concerns

  • Ensuring data privacy and confidentiality becomes paramount when dealing with sensitive information related to risks or vulnerabilities.
  • Auditors must navigate data protection regulations and handle information securely throughout the audit process.

To overcome these challenges, auditors can implement strategies such as:

  • Collaborating closely with various departments and stakeholders to gather comprehensive data.
  • Implementing data governance frameworks and standardised protocols for consistent data recording and reporting.
  • Leveraging technology for data integration, analysis, and visualisation to derive meaningful insights.
  • Implementing robust cybersecurity measures to protect sensitive information.
  • Conducting periodic data quality checks to ensure accuracy and reliability.


Also, fostering a data transparency culture and promoting information-sharing practices within the organisation can facilitate smoother data management during operational resilience audits.

Summing Up ...

Addressing these challenges often requires a multidisciplinary approach involving collaboration across various departments, access to updated information, leveraging technological solutions for data analysis, and continuous adaptation to emerging threats.

Flexibility and agility in audit methodologies are crucial to assess and enhance an organisation's operational resilience effectively.

Types of Challenges Faced by OR Auditor and Reviewer
New call-to-action Scope Definition Dynamic Risk Landscape Interdependencies and Supply Chain Risks Data and Information Management
New call-to-action Complexity of Business Processes Measuring Resilience Effectively Resource Constraints Regulatory Compliance

 

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