---
title: [OR] [OCBC] [E2] Table of Content
description: [OR] [OCBC] [E2] Table of Content
image: https://blog.bcm-institute.org/hubfs/eBook%20Cover/OCBC%20Cover/OCBC%20e2%20Front%20Cover.jpg
---
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###### Operational Resilience in Action: A Practical Guide for OCBC Bank
![BB OR \[D\] 3](https://blog.bcm-institute.org/hs-fs/hubfs/OR%20picture/OR%20Pictures%20A/OR%20Folder%20D/BB%20OR%20%5BD%5D%203.jpg?width=2000&height=1333&name=BB%20OR%20%5BD%5D%203.jpg "BB OR [D] 3")
# \[OR\] \[OCBC\] \[E2\] Table of Content
[](https://cta-redirect.hubspot.com/cta/redirect/3893111/638c0235-8e02-44a4-8263-3e69c648c706)[](https://cta-redirect.hubspot.com/cta/redirect/3893111/b5d033a3-bb82-4c7e-8ac5-273df38e1a2b)
Welcome to the Operational Resilience in Action: A Practical Guide for OCBC Bank Table of Contents page.
This page provides direct access to all the blogs featured in eBook 2, "**Implementing Operational Resilience for OCBC Bank"** of the guide.
eBook 2 allows the team to learn the step-by-step approach to embedding resilience into OCBC Bank’s operations, from scenario testing to impact tolerance setting and governance.
Each blog post has been crafted to help operational resilience professionals at OCBC Bank effectively understand, implement, and manage resilience initiatives across the organisation.
Click on each button below for detailed, practical insights into strengthening your operational resilience program. Whether you are just beginning your journey or refining your current practices, these resources are curated to support your success.
[Moh Heng Goh](https://blog.bcm-institute.org/ocbc-bank/author/moh-heng-goh) Apr 26, 2025
###### Operational Resilience Certified Planner-Specialist-Expert
###### **Implementing Operational Resilience Planning Methodology**
###### **Plan-Implement-Sustain Phase**
### Table of Contents
Welcome to the Operational Resilience in Action: A Practical Guide for OCBC Bank Table of Contents page.
This page provides direct access to all the blogs featured in eBook 2, "Implementing Operational Resilience for OCBC Bank" of the guide..
Each blog post has been crafted to help operational resilience professionals at OCBC Bank effectively understand, implement, and manage resilience initiatives across the organisation.
Click on each button below for detailed, practical insights into strengthening your operational resilience program. Whether you are just beginning your journey or refining your current practices, these resources are curated to support your success.
| **Implementing Operational Resilience for OCBC Bank** | | | | |
| --- | --- | --- | --- | --- |
| ### Operational Resilience in Action: A Practical Guide for OCBC Bank | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/3354701f-ed4c-473c-b19d-d6357e2c31d2) | | | |
| **C1** | **C2 \[P1\]** | **C8 \[P2\]** | **C14 \[P3\]** | **C20** |
| [](https://cta-redirect.hubspot.com/cta/redirect/3893111/24956692-7df4-4a22-8a6b-4137cc63b255) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/f2a29754-d200-4bab-9802-6081ca800251) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/67510474-0b8e-40d5-8a9b-e2940e8bf1c4) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/1d4f31ef-5827-4827-bcc8-f47dbe6878ac) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/f761baec-3bdd-40e3-bccf-5b356cc01563) |
| **Plan Phase - Stage 1 to Stage 5** | | | | |
| **C3 \[P1-S1\]** | **C4 \[P1-S2\]** | **C5 \[P1-S3\]** | **C6 \[P1-S4\]** | **C7 \[P1-S5\]** |
| [![\[OR\] \[OCBC\] \[E2\] \[C3\] \[P1\] \[S1\] Assessing Capability and Maturity](https://no-cache.hubspot.com/cta/default/3893111/0a69c975-ee62-42d9-9e7c-f87f58b8a36d.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/0a69c975-ee62-42d9-9e7c-f87f58b8a36d) | [![\[OR\] \[OCBC\] \[E2\] \[C4\] \[P1\] \[S2\] Analysing Gap](https://no-cache.hubspot.com/cta/default/3893111/26d6f4ff-a87a-4191-a7be-ad237622fce1.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/26d6f4ff-a87a-4191-a7be-ad237622fce1) | [![\[OR\] \[OCBC\] \[E2\] \[C5\] \[P1\] \[S3\] Developing Strategy and Roadmap](https://no-cache.hubspot.com/cta/default/3893111/44b5e7ef-0530-442f-b77d-4b6cef644b69.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/44b5e7ef-0530-442f-b77d-4b6cef644b69) | [![\[OR\] \[OCBC\] \[E2\] \[C6\] \[P1\] \[S4\] Confirming Risk Appetite](https://no-cache.hubspot.com/cta/default/3893111/28186ef8-fb8c-4335-b6f9-e51e747c4f69.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/28186ef8-fb8c-4335-b6f9-e51e747c4f69) | [![\[OR\] \[OCBC\] \[E2\] \[C7\] \[P1\] \[S5\] Developing and Embed Governance](https://no-cache.hubspot.com/cta/default/3893111/0301d10d-88e5-464a-92c7-d52a231b6df9.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/0301d10d-88e5-464a-92c7-d52a231b6df9) |
| **Implement Phase - Stage 1 to Stage 5** | | | | |
| **C9 \[P2-S1\]** | **C10 \[P2-S2\]** | **C11 \[P2-S3\]** | **C12 \[P2-S4\]** | **C13 \[P2-S5\]** |
| [![\[OR\] \[OCBC\] \[E2\] \[C9\] \[P2\] \[S1\] Identifying Critical Business Services](https://no-cache.hubspot.com/cta/default/3893111/528f3770-f417-4dbc-a5eb-7c3528c0ae39.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/528f3770-f417-4dbc-a5eb-7c3528c0ae39) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/e41f4625-9b8e-4f33-97be-139cb459e8a7) | [![\[OR\] \[OCBC\] \[E2\] \[C11\] \[P2\] \[S3\] Setting Impact Tolerance](https://no-cache.hubspot.com/cta/default/3893111/d4664a88-add2-4eb8-8233-d920f9aaeaa7.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/d4664a88-add2-4eb8-8233-d920f9aaeaa7) | [![\[OR\] \[OCBC\] \[E2\] \[C12\] \[P2\] \[S4\] Conducting Scenario Testing](https://no-cache.hubspot.com/cta/default/3893111/8f11cea0-2737-4b70-8bdb-a4c0499ebc3c.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/8f11cea0-2737-4b70-8bdb-a4c0499ebc3c) | [![\[OR\] \[OCBC\] \[E2\] \[C13\] \[P2\] \[S5\] Improving Lessons Learned](https://no-cache.hubspot.com/cta/default/3893111/87c43d62-e006-48ce-be27-5f611099a60d.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/87c43d62-e006-48ce-be27-5f611099a60d) |
| **Sustain Phase - Stage 1 to Stage 5e 5** | | | | |
| **C15 \[P3-S1\]** | **C16 \[P3-S2\]** | **C17 \[P3-S3\]** | **C18 \[P3-S4\]** | **C19 \[P3-51\]** |
| [![\[OR\] \[OCBC\] \[E2\] \[C15\] \[P3\] \[S1\] Introducing Cultural Change Management](https://no-cache.hubspot.com/cta/default/3893111/3d71bed8-8b74-4f41-9fb3-4b6a7a94718f.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/3d71bed8-8b74-4f41-9fb3-4b6a7a94718f) | [![\[OR\] \[OCBC\] \[E2\] \[C16\] \[P3\] \[S2\] Developing Communication Strategy](https://no-cache.hubspot.com/cta/default/3893111/1d62e3a5-1766-485d-86ec-ba6f195b915f.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/1d62e3a5-1766-485d-86ec-ba6f195b915f) | [![\[OR\] \[OCBC\] \[E2\] \[C17\] \[P3\] \[S3\] Implementing Training and Awareness](https://no-cache.hubspot.com/cta/default/3893111/b7c1cbc2-1ef8-4ddb-9127-6c3a6d0c2202.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/b7c1cbc2-1ef8-4ddb-9127-6c3a6d0c2202) | [![\[OR\] \[OCBC\] \[E2\] \[C18\] \[P3\] \[S4\] Providing Self-assessments](https://no-cache.hubspot.com/cta/default/3893111/4b107ae1-d718-49e2-b6e3-d880a21ed375.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/4b107ae1-d718-49e2-b6e3-d880a21ed375) | [![\[OR\] \[OCBC\] \[E2\] \[C19\] \[P3\] \[S5\] Conducting Independent Quality Review](https://no-cache.hubspot.com/cta/default/3893111/f79a0690-8b3e-4185-aa61-f947124250e8.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/f79a0690-8b3e-4185-aa61-f947124250e8) |
| | | | | |
This page is central to all Operational Resilience in Action blog articles**: Implementing Operational Resilience for OCBC Bank**.
Organised into **eBooks one** and **2**, it offers an easy and seamless way for OCBC Bank’s resilience professionals to navigate the content and apply best practices.
Explore the topics at your own pace, revisit sections as needed, and build a strong, resilient foundation for your organisation.
#### More Information About Blended Learning OR-5000 \[OR-5\] or OR-300 \[OR-3\]
To learn more about the course and schedule, click the buttons below for the OR-3 Blended Learning OR-300 Operational Resilience Implementer course and the OR-5 Blended Learning OR-5000 Operational Resilience Expert Implementer course.
| [](https://cta-redirect.hubspot.com/cta/redirect/3893111/3530eccb-515d-401e-afc2-3469e26d7fbf) | [](https://blog.bcm-institute.org/cs/c/?cta_guid=a69896ee-22ef-4427-8369-1b6419acc936&signature=AAH58kHYtUTJaFSeR8gpniefohKKNEkjxg&pageId=80047928945&placement_guid=fdd4fa9c-ed69-40c1-925f-4eb6a1c5c255&click=ff29f5e0-cdab-436b-a995-32c7e1b86a96&hsutk=14b61960f912600ba130f4356856f922&canon=https%3A%2F%2Fblog.bcm-institute.org%2Foperational-resilience%2Fsustain-introduce-cultural-change-management-in-operational-resilience&portal_id=3893111&redirect_url=APefjpE2w5a14lR25bwbnksverBerpJJT1y3ToxCkVvOtTjyf92IzymRmOQF819bOMwG80-n4LVHm4Cj9jtiW2klMf01ltIdqOu2PjUDSVYrU_P_-YGRwmE6i6cVk7GMnctZG55KszrjgnCGUoORJ9t9uHTs-nqjHaKoO-cF70btrgmI5-ooSIQZkbPYEt2Ufe9XxdMghUB-CeT1zh0Vn3IDgl__Yk2QbQdN_A7Mq0_ToDqNBoOkb1DdumOxJsmQ0m4guRtekttwSVnSxu3qbm-357ePTLwxHNwzcRZVDvxNzHaQ3FsZnczMZRMhzN1ASxTRtfHy-H03&__hstc=218579078.14b61960f912600ba130f4356856f922.1630414463786.1680962501623.1681003126266.1044&__hssc=218579078.2.1681003126266&__hsfp=1491398081&contentType=blog-post) | [](https://blog.bcm-institute.org/cs/c/?cta_guid=3b139b4c-7ecd-454f-aa17-f10c3838186b&signature=AAH58kGy4txPtTQWwv1tjzbZ04jr7MTBZg&pageId=80047928945&placement_guid=77a34b84-0a6d-44f8-b8d6-6ab04cdf5edd&click=51110db9-a6b5-413f-af7e-f8be908794a5&hsutk=14b61960f912600ba130f4356856f922&canon=https%3A%2F%2Fblog.bcm-institute.org%2Foperational-resilience%2Fsustain-introduce-cultural-change-management-in-operational-resilience&portal_id=3893111&redirect_url=APefjpGmIABmMN5UNtkmsAWq8KtvGq4VM3nd20-y0_Ru1CSkICmupiFn1uvu1hHI9928ohxV9KmBA6XaN5QxryR7u9ojXb4ZieuDEVenfT8aRQ-A7KaS6xXIZVL0RLh4hSatFzCRwf4iA7W__UnNjO_YC9MIqgyJcxRUPje5xIT6wtmZA8WB1nDjX6r5eI47a0Oa3oYseOs2oQ8AUHjWVuSnnOTiACWx5G5JD3RGIfLSPr9fzMa_Vmvnz3W8y8aCzetNC0yfc3KDFmZurkS7nvEGGdSj_7H1X6GFt0jLJlq-60o9qo4P-vt9RBR4A1BO-hK4ocYMizHPZEwRUDSYvlY7EOmm6dsdhGvfkiB1M4Ffu_uSmMJkmM_KHEw3MxA-GCsmxCEAe84q&__hstc=218579078.14b61960f912600ba130f4356856f922.1630414463786.1680962501623.1681003126266.1044&__hssc=218579078.2.1681003126266&__hsfp=1491398081&contentType=blog-post) |
| --- | --- | --- |
| [](https://blog.bcm-institute.org/cs/c/?cta_guid=71247504-6ae0-4304-835c-fd6d29860648&signature=AAH58kEYKKxbquVBfoR7f7nAaaz6ntK5xg&pageId=80047928945&placement_guid=6e5c0cda-39b9-4bbd-b3d4-4cf46a790b14&click=d61e1cef-f47d-4c83-8d58-47fdb4c07624&hsutk=14b61960f912600ba130f4356856f922&canon=https%3A%2F%2Fblog.bcm-institute.org%2Foperational-resilience%2Fsustain-introduce-cultural-change-management-in-operational-resilience&portal_id=3893111&redirect_url=APefjpETmrT57y6PFrDD47g4BPrtdNprYAZEBRN2YfaP3wUhtzefBwSyBaqFFLe2xiFAPMrnctyoIw0PSzxTodTYenDlwUa8ACsUNadz-S1DwpXJkppgbYqJbbtXxbPCZHEwThtwBOxs-GFqMVNUjLCkqk9Z5HOSm1GPXWnN48HY9seJ7lnJVdyIjvIswY2nN5YPQZ_pw8yLtc1SIy87bh0ef4aqnz48rFDWktzcD6Tjk-ot2EcLQiXnqOP_vjPaUiMWSlaBST5ZyN6_z7nsSoHbVVLTsRzp8fzRhnrBdd6zdgcwgNoMYJU&__hstc=218579078.14b61960f912600ba130f4356856f922.1630414463786.1680962501623.1681003126266.1044&__hssc=218579078.2.1681003126266&__hsfp=1491398081&contentType=blog-post) | [](https://blog.bcm-institute.org/cs/c/?cta_guid=dea4d593-02f6-43ed-862b-ed28965c2568&signature=AAH58kH6CdKWS_vA5VS8RdfVSwvWwzROwQ&pageId=80047928945&placement_guid=a68a08aa-36d3-4216-9551-202c9fde06ea&click=6d8b78d4-951b-4699-b361-f6b8a92ff4c1&hsutk=14b61960f912600ba130f4356856f922&canon=https%3A%2F%2Fblog.bcm-institute.org%2Foperational-resilience%2Fsustain-introduce-cultural-change-management-in-operational-resilience&portal_id=3893111&redirect_url=APefjpEb51AyzXKaZmzaQ7RxQaQ5lMxKRktbeUZagS-NBKLL3M6kAbdrnAYUPOGh1xX8uHzwFFjiBZ0uPIWVmDXJB5UYfUe-fmyIZX61RU1UgAdaJuAjRRE4bTgtsqyk1P8oJV0MeZufPK6woCjwyX1Vb3g8KhFggTjLtGAMm8tPs967ATg26dMoWQWj7FGuTDL7lJEDczi3WlpoSclq-nW1mD27gPS2hNqTO3sNlEA8DXdFANLHhRM8DyqOG-x6u1gRMvNOdo-ZUJN7q-4EdED4MrfgSdNUaDN54W6K2AvGTs7Mhg7klrvI8YbvJeZZkQ2ZQ166QKav&__hstc=218579078.14b61960f912600ba130f4356856f922.1630414463786.1680962501623.1681003126266.1044&__hssc=218579078.2.1681003126266&__hsfp=1491398081&contentType=blog-post) | [![ \[BL-OR\] \[3-4-5\] View Schedule](https://blog.bcm-institute.org/hs-fs/hubfs/hub_generated/resized/e4287b59-1a43-4e10-8e43-c73b27b3ca39.png?width=172&height=50&name=e4287b59-1a43-4e10-8e43-c73b27b3ca39.png)](https://blog.bcm-institute.org/cs/c/?cta_guid=c9a17283-2300-4cc4-b4ff-03463744355f&signature=AAH58kGdkbVMx0ATe-PqEOpQxWLyffhBIg&pageId=80047928945&placement_guid=d0d733a1-16c0-4b68-a26d-adbfd4fc6069&click=aa6ebd89-eb78-4044-84c9-6b13405edb14&hsutk=14b61960f912600ba130f4356856f922&canon=https%3A%2F%2Fblog.bcm-institute.org%2Foperational-resilience%2Fsustain-introduce-cultural-change-management-in-operational-resilience&portal_id=3893111&redirect_url=APefjpG98lzZu1pwE2gL42uXMlakPRQ1BTaeOBgvAgcn3CYztxTjxj3BinFbx_aT2o_0eCicJzyiyZnRMSmp0KBHOhClIyLO5kUZjKrsiIEJcEvK0MHPmD4PsHgA-Zlx7iW3IpVTHqaUI_3n2inzTcBAN3lMdKrge0ndiw7SkGPP3q6tZ11Fjbl_hxm8FbNFF3_-sBihxm8fLd07ELMQC9lqZRnRa_zbIWYiZFtVixUS8kcg2YC0W8hf-a-dBCdNkMzT7DVdGPGQ05RoyoI34x3eCTGfwyLJBtnQ2qRbmLl_8rGBEjJUJYm2jfkOrdxWLj5ZM0-eVHNM-CXIN_qxPLQrdDC2G_4LuBccGQATFM5l0JO6FmCdOvr1EEhyUKUa3A0is0VU2Aep&__hstc=218579078.14b61960f912600ba130f4356856f922.1630414463786.1680962501623.1681003126266.1044&__hssc=218579078.2.1681003126266&__hsfp=1491398081&contentType=blog-post) |
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