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[MTE] [Oct 2025] [P1] Collaborative Resilience: Building Area-wide Business Continuity Frameworks

Part 1 of our summary reflects insights from the recent webinar, which concluded on October 2, 2025, featuring guest speaker Veronica Gabaldon.

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Veronica Gabaldon is the Executive Director of the Philippine Disaster Resilience Foundation (PDRF). She oversees nationwide initiatives that strengthen private-sector participation in disaster preparedness, response, and recovery. Under her leadership, PDRF has become a global model for collaborative resilience.

This is Part 1 of the summarised Veronica Gabaldon's presentation at the Meet-the-Expert Webinar.

Part 1: Strength in Collaboration – The Philippine Model for Business Continuity and Disaster Resilience
When disaster strikes, resilience is not built by one organization alone. In this feature, Veronica Gabaldon, Executive Director of the Philippine Disaster Resilience Foundation (PDRF), shares how the Philippines has transformed collaboration into a national strength. Through its private-sector-led framework, digital platforms like HANDA, and nationwide initiatives such as the Public Service Continuity Plan (PSCP), PDRF demonstrates how business, government, and communities can unite to create a truly resilient ecosystem — one where preparedness and partnership go hand in hand.

Moh Heng Goh

Part 1: Strength in Collaboration – The Philippine Model for Business Continuity and Disaster Resilience

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Introduction

When disaster strikes the Philippines, the private sector plays a central role in response and recovery. Veronica Gabaldon, Executive Director of the Philippine Disaster Resilience Foundation (PDRF), shared how the organization has become a public-private partnership model for disaster risk reduction and business continuity.

Founded in 2009 after a major typhoon, PDRF is a private-sector-led, non-profit organization that coordinates preparedness, response, and recovery efforts across industries. Through its cluster system, PDRF groups member companies by their core competencies — from infrastructure, logistics, telecoms, and utilities to finance and healthcare — creating a robust coordination mechanism that works seamlessly with government and humanitarian systems.

At the heart of PDRF’s operations is HANDA, an ArcGIS-based monitoring and incident management platform that integrates hazard data from multiple government sources. This tool allows businesses to overlay their facilities and employee locations with real-time hazard information, supporting rapid decision-making during crises.

Beyond emergencies, PDRF focuses on capacity building. Through its Business Continuity and Organizational Resilience program, it helps both large corporations and small-to-medium enterprises (SMEs) strengthen their continuity capabilities. Recognizing that 99% of Philippine businesses are SMEs, PDRF simplified the traditional BCP process into accessible, 6–10-step frameworks, published in local dialects and distributed through guidebooks and toolkits.

In partnership with the government, PDRF also co-developed the Public Service Continuity Plan (PSCP) — a government-wide framework to ensure that essential services remain functional during disasters. A national memorandum has since mandated all agencies to create their PSCPs, a major step toward institutionalizing resilience.

“Resilience is no longer an option,” Gabaldon emphasized. “It’s an imperative — and it must be ecosystem-wide.”

Through these initiatives, PDRF has fostered what Gabaldon calls a “resilient ecosystem” — where business, government, and communities collectively anticipate, withstand, and adapt to disruptions.

Summing Up Part 1 – Key Points

Focuses on PDRF’s organizational model, collaboration mechanisms, and national-level initiatives.

Theme Key Points (Article 1) Insights / Outcomes
1. Public–Private Collaboration • PDRF was established as a private-sector-led foundation that coordinates with government and humanitarian networks.
• Uses a cluster system to group member companies by sector.
Strong coordination model that aligns business continuity with national disaster response systems.
2. Technology and Information Platforms • Deployment of HANDA, an ArcGIS-based platform integrating multi-agency hazard data.
• Enables real-time monitoring and decision-making.
Data-driven resilience that enhances crisis awareness and cross-sector coordination.
3. Building SME and Public Sector Resilience • Simplified 6–10 step BCP frameworks for SMEs, translated into local dialects.
• Co-development of Public Service Continuity Plans (PSCPs) with the government.
Broad-based capacity building that embeds resilience at all organizational levels.
4. Mindset Shift • “Resilience is no longer an option — it’s an imperative.”
• Emphasis on ecosystem-wide preparedness.
Establishes the philosophical foundation for collective resilience thinking.

 

Email to Dr Goh Moh HengDr Goh Moh Heng, President of BCM Institute, summarises this webinar. If you have any questions, please speak to the author.

 

Summing Up for Parts 1 & 2 ...

Click the icon below to continue reading parts of Veronica Gabaldon's presentation. 

 

Collaborative Resilience: Building Area-wide Business Continuity Frameworks
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