[MTE] [Oct 2025] [Lesson Learned] Collaborative Resilience: Building Area-wide Business Continuity Frameworks

Lessons Learned: Turning Collaboration into Action - The Next Frontier of Resilience

As we wrap up the Meet the Expert October 2025 session, several key lessons emerged that transcend theory and reflect the real heart of resilience in action.

Across both discussions—whether exploring the collaborative frameworks that define public-private disaster coordination or understanding how localised community programs bring resilience to life—a clear message resonated: "Resilience begins with people, not just processes."

Summary of Part 1

As BCM and Resilience practitioners, we are very focused towards organisational-level disruption.  In this webinar, we learned that structured partnerships and national frameworks form the backbone of effective disaster response.

However, even the most well-designed systems are only as strong as the relationships that sustain them.

This theme was echoed by Dr Goh Moh Heng, who continues to share Veronica's message, which emphasises that during a crisis, “it’s not about how well we operate according to procedure—it’s about knowing each other.” 

His call to action was simple yet powerful: organisations must prioritise continuous exercising, from small tabletop sessions to large-scale integrated drills. Plans alone cannot guarantee preparedness; practice does.

Summary of Part 2

Veronica shared the importance of bringing resilience to the community level—by translating complex standards into language and actions people can relate to.

As shared by the PDRF team, engagement begins not with compliance but with confidence. When communities understand the “why” behind the standard, they become empowered participants in resilience building, not passive recipients.

In his closing remarks, Dr Goh highlighted the future of resilience: integrating ESG principles, adopting AI in continuity planning, and cultivating a readiness mindset.

These emerging trends will shape how organisations prepare, respond, and sustain themselves amid uncertainty. Yet, even as technology evolves, Dr Goh reminded us that "the essence of resilience remains human" —the relationships we build, the clarity with which we communicate, and the willingness to keep learning and adapting.

The Final Takeaway?

Resilience is not a document—it’s a discipline. One that grows stronger each time we connect, collaborate, and practice together.

Dr Goh Moh Heng, President of BCM Institute, summarises this webinar. If you have any questions, please speak to the author.

Summing Up for Parts 1 & 2 ...

Click the icon below to continue reading parts of Veronica Gabaldon's presentation. 

 

Collaborative Resilience: Building Area-wide Business Continuity Frameworks

Find out more about BCM-5000 [B-5] and BCM-300 [B-3]

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