Implementing ISO 22301 Business Continuity Management at Marina Bay Sands
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[BCM] [MBS] [E3] [RAR] [T1] List of Threats

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In this section, we identify and categorise threats that could adversely affect Marina Bay Sands (MBS), both at the country level (Singapore) and at the organizational level (MBS’s operations, property, staff, and supply chains).

These threats are drawn using the RAR framework (Risk / Threat / Analysis / Review) and aligned with the BCMpedia taxonomy for Denial of Access, Unavailability of People, Disruption of Supply Chain, and Equipment/IT-related Disruption.

The purpose is to produce a comprehensive threat inventory for MBS to feed into subsequent risk analysis, impact assessment, and business continuity planning.

Only threats that are relevant in the Singapore/Southeast Asian context (country level) or plausible for a large integrated resort-hotel-casino complex like MBS (organizational level) are included.

Moh Heng Goh
Business Continuity Certified Planner-Specialist-Expert

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[Business Impact Analysis] [List of Threats]

Bann_BCM_RAR_List of Threats

Part 1: RAR - List of Threats

List of Threats for MBS

Introduction

[BCM] [GEN] [E3] [RAR] [T1] List of Threats

In this section, we identify and categorise threats that could adversely affect Marina Bay Sands (MBS), both at the country level (Singapore) and at the organizational level (MBS’s operations, property, staff, and supply chains).

These threats are drawn using the RAR framework (Risk / Threat / Analysis / Review) and aligned with the BCMpedia taxonomy for Denial of Access, Unavailability of People, Disruption of Supply Chain, and Equipment/IT-related Disruption.

The purpose is to produce a comprehensive threat inventory for MBS to feed into subsequent risk analysis, impact assessment, and business continuity planning.

Only threats that are relevant in the Singapore/Southeast Asian context (country level) or plausible for a large integrated resort-hotel-casino complex like MBS (organizational level) are included.

Threats Table for MBS

Category of Threats

Types of Threats

Description of Threats

Country Level (Singapore / regional)

Organisation Level (MBS)

Denial of Access – Natural Disaster

Flood / Flash Flood

Heavy rainfall, storm drainage overflow, flash flooding, blocking roads/access

Singapore is low-lying; heavy monsoon rains can cause flooding in some areas, affecting transport and utilities

Flooding of entrances, basement levels, carparks, service access roads, and interruption of guest / staff ingress

 

Earthquake / Tremors

Seismic activity causing structural or ground-shaking effects

Singapore has low seismic risk, but regional earthquakes (Indonesia) may have minor tremors

Structural damage, disruption to guest areas, staff safety, and building vibrations

 

Storm / High Winds / Tropical Cyclone

Severe wind events, storms, typhoons in the region

Singapore is rarely directly hit by major typhoons, but regional storms may generate wind & rain surges

Damage to façade, windows, external areas (rooftop, gardens), shade structures, canopies, risk to guests outdoors

 

Lightning

Lightning strikes during storms

Common in tropical climates

Damage to external fittings, power surges, risk to external lighting systems

 

Heat Wave

Extended periods of very high temperature

An increase in tropical climates due to climate change

Stress on HVAC systems, guest discomfort, increased cooling demand, and possible equipment overheating

 

Fire – Wild / Urban

Fire outbreak from nearby areas or internal building

Urban environment with dense built structures; fire risk is always present

Fire in internal spaces (hotel rooms, F&B, back-of-house), smoke spread, evacuation, damage to property

 

Drought / Water Shortage

Prolonged low rainfall is affecting water supplies

As an island, Singapore depends on external water imports and reservoirs

Water scarcity leads to constraints on hotel operations (pools, landscaping, cooling, guest services)

Denial of Access – Man-made Disaster

Terrorism / Bomb Threat / Explosion

Malicious acts intended to harm, destroy, or disrupt

As a globally known landmark, Singapore is a potential target for terrorism

Bomb threats at hotel/casino/convention centre, perimeter infiltration, damaging infrastructure

 

Power Outage / Utility Failure

Loss of electrical supply, water supply, and gas

At the national grid level or local distribution failure

Sudden blackout in hotel, casino, convention, retail; lift systems down, security systems malfunction

 

Civil Unrest / Riots / Demonstrations

Public disorder is blocking access

Singapore typically has a strong public order, but could face protests, regional spillovers

Access roads blocked, guest safety, closure of certain public areas, and reputational damage

 

Road / Transport Disruption

Blocked roads, traffic closures, and a public transit strike

National transport disruptions (MRT, expressways)

Guests and staff unable to reach MBS, deliveries delayed, events cancelled

 

Security Breach / Vandalism

Trespass, sabotage, malicious damage

Could be local criminal acts or coordinated attacks

Damage to property, perimeter fences, intrusion into restricted zones, defacement, theft

Unavailability of People

Infectious Disease / Pandemic

Spread of disease among staff, guests, or the public

Country-level outbreaks (e.g. COVID-19, SARS, dengue)

Staff absenteeism, guest cancellations, reduced occupancy, closure of facilities

 

Labour Dispute / Strike

Industrial action from staff or subcontractors

Labour unrest in hospitality/services sector

Service disruption (restaurants, housekeeping, concierge), impact on guest experience

 

Workplace Safety Incident / Accident

On-site injuries, fatalities

National regulations require safe work environments

Incident in hotel/casino / back-of-house leading to shutdown of zones, reputational risk, and legal claims

 

Loss of Key Appointment Holders

Departure, incapacity, resignation of senior executives

At the national corporate level, executive changes

Loss of key leadership during a crisis may delay decision-making, and continuity gaps

 

Workplace Violence / Security Incident

Assaults among staff, guests, and intruders inside the premises

Singapore has relatively low crime, but risks exist in densely populated venues

Guest altercations, staff assaults, security escalations, negative PR

Disruption to the Supply Chain

Loss of Specialized Vendor / Supplier

Failure or exit of vendors delivering key goods/services

Suppliers in Singapore or the region may fail, consolidate, or default

Loss of food & beverage suppliers, linen suppliers, cleaning supplies, spa supplies, and IT vendors

 

Regulatory / Legal Violation by Supplier

Supplier fails regulatory compliance, causing an interruption

National or regional regulators may sanction vendors

A key supplier was banned/closed, forcing MBS to find an alternate at short notice

 

Default of Key Debtors / Financial Insolvency

A supplier or partner becomes insolvent

Economic downturn in Singapore / Asia

Suppliers unable to deliver, contract voiding, and cash flow stress for MBS

 

Transport / Logistics Disruption (Accident, Port Delay)

Accident or congestion at the port, airport, or road, logistics delay

Singapore is a major trade hub; congestion, customs delays are possible

Delays in importing goods (luxury items, perishables, machinery), interruptions to replenishment

Equipment and IT-Related Disruption

IT Failure (Hardware / Software)

Server crash, application bug, corruption

National IT services disruption, regional cloud vendor outage

PMS (property management system), booking systems, POS, guest services, and back-end operations down

 

Network Failure / Telecom Outage

Loss of internet, WAN, and telecommunication lines

National backbone outages, ISP failure

Guest Wi-Fi down, internal systems disconnected, communications breakdown

 

IT Sabotage / Cyberattack / Malware / Ransomware

Deliberate malicious attack infecting systems

Singapore is a regional cyber hub and target

Data breach, service disruption (casino systems, payment, guest data), ransomware lockout

 

Facilities & Equipment Failure

HVAC, lifts, escalators, UPS, generators, plumbing, and fire-suppression systems failure

National power events or local equipment aging

Air-conditioning breakdown, lift/escalator down, chilled water plants fail, generators fail to start

 

Telecommunications Failure (Phone Lines)

Loss of voice lines, landlines

Telecom provider outages

Internal/external calls fail (guest calls, emergency calls, booking lines)

Summing Up ...

This threat inventory for Marina Bay Sands provides a foundational baseline of potential adverse events across multiple categories: natural and man-made denial of access, human resource unavailability, supply chain disruption, and equipment/IT failures.

At the country level, Singapore enjoys political stability, strong infrastructure, and robust regulatory frameworks, which mitigate many threats. However, climate change, regional geophysical events, cyber threats, and global pandemics remain relevant.

At the organisation level, MBS faces additional exposures specific to its scale, mixed-use nature (hotel, casino, retail, convention), reliance on high service levels, critical infrastructure systems, and supply dependencies.

 

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