Implementing ISO 22301 Business Continuity Management at Marina Bay Sands
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[BCM] [MBS] [E3] [BCS] [T1] Mitigation Strategies and Justification

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In this chapter, we set out the mitigation strategies for Marina Bay Sands (MBS), focusing on reducing the likelihood and impact of identified threats to its business continuity.

In the Business Continuity Strategy (BCS) phase, the organization should examine risks that remain high despite existing controls, evaluate residual exposure, and propose additional mitigation to bring those risks to an acceptable level.

The table below summarises for each threat: the existing controls in place, a risk rating (pre-treatment), the risk level, the residual risk (i.e., risk treatment), and recommended additional mitigation strategies with justifications.

Moh Heng Goh
Business Continuity Certified Planner-Specialist-Expert

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[Business Impact Analysis] [Mitigation Strategies and Justification]

Bann_BCM_BCS_Mitigation Strategies and Justification

Part 1: BCS - Mitigation Strategies and Justification

Part 1: BCS – Mitigation Strategies for MBS

Introduction

[BCM] [GEN] [E3] [BCS] [T1]  Mitigation Strategies and Justification

In this chapter, we set out the mitigation strategies for Marina Bay Sands (MBS), focusing on reducing the likelihood and impact of identified threats to its business continuity.

In the Business Continuity Strategy (BCS) phase, the organization should examine risks that remain high despite existing controls, evaluate residual exposure, and propose additional mitigation to bring those risks to an acceptable level.

The table below summarises for each threat: the existing controls in place, a risk rating (pre-treatment), the risk level, the residual risk (i.e., risk treatment), and recommended additional mitigation strategies with justifications.

Mitigation Strategies Table for MBS

Threat

Existing Controls

Risk Rating (Pre-treatment)

Risk Level

Risk Treatment / Residual Risk

Additional Mitigation Strategy

Justification for Selected Mitigation Strategy

Data breach / cyberattack (customer data exposure)

• Cybersecurity perimeter defenses (firewalls, IDS/IPS)

• Encryption of data in transit and at rest

• Access control and role-based permissions

• Incident response plan

• Regular security audits / vulnerability scanning

High

Severe

Moderate (residual)

• Zero trust architecture (microsegmentation)

• Enhanced monitoring and anomaly detection (SIEM / UEBA)

• Cyber insurance to transfer part of residual risk

• Penetration testing & red-teaming

Because MBS is a high-profile target (e.g. 665,000 customers affected in 2023) SecurityWeek+1, reducing attack surface via zero trust and detecting early anomalies helps reduce both likelihood and impact. Cyber insurance helps cushion financial loss from residual risk.

Operational disruption (power outage, utility failure)

• Backup generators / UPS systems

• Redundant power feeds

• Preventive maintenance of electrical infrastructure

Medium

High

Low / Moderate

• Add distributed energy sources (e.g. solar + battery)

• Real-time monitoring and predictive maintenance using IoT

• Formal contingency agreements with alternate power providers

The addition of distributed energy and predictive maintenance reduces dependency on single utility sources and ensures faster recovery.

Natural disasters / extreme weather (flood, storm, sea-level rise)

• Structural design compliant with codes

• Flood barriers, drainage systems

• Emergency preparedness procedures

Medium

High

Low / Moderate

• Climate resilience retrofitting (e.g. flood walls, raised electricals)

• Scenario-based drills and planning

• Insurance and risk transfer

Because Singapore and the bayfront location expose MBS to flood risk, retrofitting and scenario drills increase resilience; insurance covers residual financial risk.

Fire / internal safety incident

• Fire detection and suppression systems

• Fire drills and evacuation planning

• Safety inspections and compliance

• Contractor safety rules (per MBS supplier safety policies) sands.com

Low–Medium

Medium

Low

• Advanced fire modeling and early-warning sensors (smoke, heat maps)

• Automated shutdown of critical systems

• Increased staff training and safety culture programs

Enhanced detection speeds response; automated shutdown mitigates the spread; training ensures correct behavior under stress.

Reputational / regulatory risk (noncompliance, negative publicity)

• Governance, internal audit, compliance programs

• ESG reporting, codes of conduct

• Crisis communication plans

Medium

High

Low / Moderate

• Real-time monitoring of media/social channels

• External third-party compliance assurance

• Stakeholder engagement and proactive transparency

Real-time monitoring allows early detection of issues; third-party assurance raises credibility; engagement builds trust and mitigates reputational shock.

Environmental / sustainability risk (excessive carbon emissions, water shortage)

• Energy efficiency (LED lighting, building management systems) sands.com+2Marina Bay Sands+2

• Water recycling and conservation programs

• ESG and sustainability targets (e.g. carbon reduction by 2025) Marina Bay Sands

Medium

Medium

Low

• Deploy further renewable energy (solar panels, storage)

• Advanced energy management (AI optimisation)

• Water harvesting, greywater reuse

• Sustainability certifications & external audits

The incremental improvements push MBS closer to net-zero goals; external audits boost stakeholder confidence; these mitigations reduce both probability and severity of sustainability risk.

Supply chain / vendor failure (e.g. critical services vendor disruption)

• Vendor contracts with SLAs

• Vendor risk assessment & due diligence

• Alternate vendor arrangements

Medium

High

Low / Moderate

• Vendor continuity planning & joint drills

• Multi-sourcing of critical services

• Performance bonds / penalty clauses

Having alternate suppliers, tested continuity plans and contractual levers reduce dependence on any single vendor and improve resilience.

Notes on Columns and Ratings
  • The Risk Rating (Pre-treatment) is the inherent risk before mitigation, combining likelihood and impact.
  • Risk Level classifies that rating (e.g. Low, Medium, High, Severe).
  • Risk Treatment /Residual Risk refers to the risk remaining after current controls are implemented
  • “Additional Mitigation Strategy” is what you propose to reduce residual risk further.
  • The “Justification” explains why that mitigation is appropriate in the MBS context (cost, feasibility, risk reduction benefits).

Summing Up ...

In this Part 1 chapter, we have articulated a coherent set of mitigation strategies for Marina Bay Sands across its key threat vectors, linking existing controls with proposed additional steps to bring residual risks down to acceptable levels.

The process of mitigation in BCS is not a one-time exercise: periodic review, scenario testing, and adaptation are necessary as threats evolve and as the business changes.

In subsequent chapters, you will build on this foundation by detailing crisis response procedures, recovery strategies, and continuity plans that operationalize the mitigations established here.

The integrity of the BCS rests on the alignment between mitigation, response, and recovery so that MBS can survive — and even thrive — under adverse disruptions.

 

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