Before the start of the DR Planning project, the organization will need to identify the key personnel. Important personnel includes the formation of a DR steering committee and bringing together of the DR Planning team.
DR Steering Committee
Usually, the Executive Management is the sponsor of the DR Planning project. The committee should appoint senior members of the organization as members of the DR Steering Committee. This steering committee has executive oversight and supervision over the DR project team. This DR Steering Committee usually meets once or twice per month during the initial project. Once the DR planning project is completed, they are required to meet twice to four times per year.
DR Project Team
The Organization DR Coordinator leading the DR project team should include the following members (Organization DR Coordinators) of the organization:
- Executive Management.
- IT Staff Members.
- Members of the Business Unit.
- Members of the Support Unit.
Responsibility in DR Planning (IT Staff)
Business Unit/ Function |
Responsibility (Assist business on their IT requirement to) |
Information Technology |
Switch to backup systems. |
Voice and Telecommunications |
Switch to backup voice and telecommunications systems. |
Network Management |
Reroute to alternate networks. |
Responsibility in DR Planning (Business Unit)
Business Unit/ Function |
Responsibility (Develop Procedures to) |
Facilities Management |
Maintain damaged facilities, acquire new or temporary facilities and provide logistical support to move staff and equipment. |
Human Resources |
Communicate with employees during a disaster. |
Legal Counsel |
Review and advise all regulatory and contractual requirements for DR. |
Mailroom |
Operate at alternate mail room. |
Manufacturing and Production |
Run alternate manufacturing processes or at alternate locations. |
Marketing |
Determine how to leverage DR Planning as a marketing tool. |
Research and Development |
Conduct research and development processes at alternate locations. |
Sales |
Conduct sales processes at alternate locations. |
Shipping and Receiving |
Continue to provide shipping and receiving support and facilities. |
Public Relations |
Facilitate awareness programs and Communicate with external entities during a disaster. |
Areas which IT and Networking Management assisting DR Planning Team
Type of Staff |
Technology Support Areas |
Network management staff |
Wide area network and Local area access |
E-mail access |
|
Data backup and restoring data |
|
Access for telecommuters and mobile workers |
|
Data center operations staff |
Ensure functioning of enterprise applications and business unit-specific applications. |
IT security staff |
Maintenance of systems security |
E-commerce staff |
Functioning e-commerce applications, including Web servers, EDI applications, and supply-chain systems |
Clear Terms of Reference (TOR)
The Terms of Reference for a DR Planning project can be likened to the syllabus for a course of study. Without an agreed syllabus you will not know what you will be examined in, and the chance of passing is negligible.
DR Planning project management is very much like the lead up to an exam plus the exam itself. You need to know what is expected of you, what specific authority you have as well as what the limits are. All too often, an organization will take a position, which has been ill-defined, if at all, and this is the first step to possible failure.
Reference
Goh, M. H. (2016). A Manager's Guide to Implementing Your IT Disaster Recovery Plan. Business Continuity Management Specialist Series (2nd ed.). Singapore: GMH Pte Ltd.
Extracted from "Chapter 12: Plan Development"
More Information About IT DR Blended Learning
To know more about our blended learning program and when the next course is scheduled, feel free to contact our friendly course consultant colleagues via sales.ap@bcm-institute.org.
They are the BL-DR-3 Blended Learning DR-300 IT Disaster Recovery Implementer and the BL-DR-5 Blended Learning DR-5000 IT Disaster Recovery Expert Implementer.
Please feel free to send us a note if you have any of these questions to sales.ap@bcm-institute.org |