[CM] [SIT] [E3] [PB] [CS] [2] Playbook for Closure of Campus

This chapter details specific actions to take before, during, and after a Campus Closure Crisis Scenario by the Singapore Institute of Technology (SIT)

This playbook is a training aid for Module 2 participants in the CM-300/5000 Implementer/Expert Implementer Course to attempt the CM plan development assignment. This chapter introduces the planning considerations for this specific crisis scenario and documents the crisis management process across three stages: Pre-crisis, During-crisis, and Post-crisis.

Campus Closure Crisis Scenario – Singapore Institute of Technology (SIT)

Note from the Author

This is an introductory chapter for the crisis scenario: Campus Closure Crisis Scenario.

The content provides the reader with background, planning assumptions, and considerations before developing the detailed steps to be taken pre-crisis, during crisis, and post-crisis.

When developing the detailed steps for the crisis management playbook, these steps are further broken down into three stages.  

Click the icon for the crisis management playbook for the three stages: Pre-, During-, and Post-crisis for the Managing Mass Casualty Crisis Scenario for Student Overseas Trips

Pre-Crisis	During Crisis	Post-Crisis
Preparedness and Prevention/Reduction	Response, Recovery and Resume	Recovery, Restore and Return Home

Purpose of the Crisis Management Playbook

This playbook provides a structured crisis management guide for SIT to prepare for, respond to, and recover from a campus closure crisis.

It supports SIT’s crisis management objectives by establishing actions before, during, and after the crisis to ensure student safety, continuity of education, stakeholder coordination, effective communication, and restoration of campus operations.

The playbook should align with:

• SIT Crisis Management Plan
• Singapore's national emergency and public safety frameworks
• Campus emergency procedures
• Student welfare and duty-of-care requirements
• Business Continuity and Operational Resilience principles

The playbook is also aligns with principles from ISO 22361 Crisis Management and is structured into:

• Pre-Crisis (Preparedness and Prevention/Reduction)
• During Crisis (Response, Recovery and Resume)
• Post-Crisis (Recovery, Restore and Return Home)

Scope of Crisis Scenario

Scenario Category:  Closure of SIT Campus

Definition:

An event requiring partial or full closure of one or more SIT campuses that significantly disrupts teaching, research, student activities, and campus operations.

Examples:

• Temporary closure
• Building closure
• Multi-campus closure
• Extended campus shutdown
• Evacuation with relocation
• Shelter-in-place scenario

Possible Scenarios Resulting in SIT Campus Closure

The playbook should contain scenario categories and planning assumptions.

Crisis Objectives

The playbook should establish key objectives:

1. Protect life and safety
2. Account for students and staff
3. Activate crisis management structures
4. Coordinate with authorities
5. Communicate rapidly and accurately
6. Support affected families
7. Ensure continuity of education
8. Preserve institutional reputation
9. Restore operations safely
10. Capture lessons learned

Stakeholders Involved During Campus Closure

Internal SIT Stakeholders

Students and Family Stakeholders

External Emergency and Government Stakeholders

External Operational Stakeholders

This playbook structure enables SIT to move beyond emergency response and establish a complete crisis lifecycle approach: preparedness before the crisis, coordinated action during the disruption, and structured recovery afterwards.

The emphasis on stakeholder engagement—including students, next of kin, hospitals, and Singapore authorities—ensures that SIT maintains safety, continuity, and institutional resilience during a campus closure.

View CM Playbook with Detailed Steps

Pre-Crisis:  Preparedness and Prevention/ Reduction

During-Crisis:  Response, Recovery and Resume

Post-Crisis:  Recovery, Restore and Return Home

Click the icon for the crisis management playbook for the three stages: Pre-, During-, and Post-crisis for the Closure of Campus

Introduction	Pre-Crisis	During Crisis	Post-Crisis
Closure of Campus	Preparedness and Prevention/ Reduction	Response, Recovery and Resume	Recovery, Restore and Return Home

Reference Guide

Goh, M. H. (2016). A Manager’s Guide to Implement Your Crisis Management Plan. Business Continuity Management Specialist Series (1st ed., p. 192). Singapore: GMH Pte Ltd.

More Information About Crisis Management Blended/ Hybrid Learning Courses

To learn more about the course and schedule, click the buttons below for the  CM-300 Crisis Management Implementer [CM-3] and the CM-5000 Crisis Management Expert Implementer [CM-5].

	Please feel free to send us a note if you have any questions.