---
title: [CM] [SIT] [E1] [C9] Pre-Crisis - Risk Identification and Crisis Preparedness
description: [CM] [SIT] [E1] [C9] Pre-Crisis - Risk Identification and Crisis Preparedness
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# \[CM\] \[SIT\] \[E1\] \[C9\] Pre-Crisis - Risk Identification and Crisis Preparedness

[![x \[CM\] \[SIT\] Title Banner](https://no-cache.hubspot.com/cta/default/3893111/ac11333b-2002-43b6-9cbf-a85a01f35ce1.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/ac11333b-2002-43b6-9cbf-a85a01f35ce1)

In alignment with ISO 22361, the pre-crisis stage represents the most critical phase in building a resilient organisation.

It focuses on **anticipation, assessment, prevention, and preparedness**, enabling institutions to proactively identify threats and establish the capabilities required to manage crises effectively.

For the Singapore Institute of Technology (SIT), a university operating within a highly digital, interconnected, and student-centric environment, pre-crisis preparedness must integrate **academic continuity, campus safety, digital resilience, and stakeholder communication**.

### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/981cfdd3-4d91-4cec-b657-2b6feaa7ef76.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/981cfdd3-4d91-4cec-b657-2b6feaa7ef76)

[Moh Heng Goh](https://blog.bcm-institute.org/en/ebook-cm/author/moh-heng-goh) Apr 10, 2026

###### Crisis Management Certified Planner-Specialist-Expert

###### [![\[CM\] \[SIT\] Legal Disclaimer Banner](https://no-cache.hubspot.com/cta/default/3893111/7cd96343-be69-4196-84d6-73f1153f1d2f.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/7cd96343-be69-4196-84d6-73f1153f1d2f)

### Chapter 9

### [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/981cfdd3-4d91-4cec-b657-2b6feaa7ef76.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/981cfdd3-4d91-4cec-b657-2b6feaa7ef76)

### Singapore Institute of Technology 

[![\[CM\] \[SIT\] \[E1\] \[C9\] Pre-Crisis - Risk Identification and Crisis Preparedness](https://no-cache.hubspot.com/cta/default/3893111/077341af-cdfe-4644-a420-092c1158a151.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/077341af-cdfe-4644-a420-092c1158a151)In alignment with ISO 22361, the pre-crisis stage represents the most critical phase in building a resilient organisation. It focuses on **anticipation, assessment, prevention, and preparedness**, enabling institutions to proactively identify threats and establish the capabilities required to manage crises effectively.

For the Singapore Institute of Technology (SIT), a university operating within a highly digital, interconnected, and student-centric environment, pre-crisis preparedness must integrate **academic continuity, campus safety, digital resilience, and stakeholder communication**.

#### **1. Identifying Potential Crises Affecting the Singapore Institute of Technology**

ISO 22361 emphasises the need for organisations to **anticipate and identify potential crisis triggers through structured horizon scanning and environmental analysis**.

##### **Key Crisis Domains for SIT**

SIT must consider a broad spectrum of crisis categories relevant to a modern applied university:

**a. Operational and Academic Disruptions**

- Campus access denial (e.g., Punggol Digital District disruptions)
- Faculty shortages or industrial attachment disruptions
- Examination or academic integrity breaches

**b. Technological and Cyber Crises**

- Learning Management System (LMS) failure
- Cyberattacks on student or research data
- Smart campus infrastructure breakdown

**c. Health and Safety Incidents**

- Pandemic resurgence or infectious disease outbreaks
- Laboratory accidents in applied learning environments
- Mental health crises among students

**d. Reputational and Governance Crises**

- Academic misconduct scandals
- Data privacy breaches under PDPA
- Public criticism or misinformation affecting SIT

**e. External and Environmental Threats**

- Supply chain disruption impacting industry projects
- National-level crises affecting higher education operations

##### **SIT-Specific Requirement**

SIT must establish a **Crisis Risk Register** that integrates:

- Academic operations risks
- Digital campus dependencies
- Industry partnership exposures

This aligns with ISO 22361’s requirement for **systematic identification of risks across internal and external contexts**.

 

#### **2. Crisis Risk Assessment and Categorisation**

Following identification, ISO 22361 requires organisations to **assess risks based on likelihood and impact**, enabling prioritisation and informed decision-making.

##### **Risk Assessment Framework for SIT**

 

| Risk Category | Likelihood | Impact | Risk Level | Example |
| --- | --- | --- | --- | --- |
| Cybersecurity Breach | High | Very High | Critical | Student data compromise |
| Campus Closure | Medium | High | High | Pandemic or infrastructure failure |
| Academic Disruption | Medium | Medium | Moderate | LMS outage during exams |
| Reputational Crisis | Low | High | High | Social media misinformation |
| Laboratory Incident | Low | Very High | High | Engineering lab accident |

##### **Risk Categorisation Dimensions**

SIT should categorise risks into:

- **Strategic Risks** (affecting long-term institutional goals)
- **Operational Risks** (affecting daily academic delivery)
- **Reputational Risks** (affecting public trust)
- **Compliance Risks** (regulatory breaches in the Singapore context)

##### **SIT-Specific Requirement**

Develop a **Crisis Risk Matrix aligned with ISO 22361 and ISO 31000 principles**, ensuring:

- Clear escalation thresholds
- Defined ownership for each risk category
- Integration with enterprise risk management (ERM)

 

#### **3. Scenario Planning and Contingency Planning**

ISO 22361 highlights the importance of **scenario-based planning and preparedness activities**, including simulations and exercises to test organisational readiness.

##### **Scenario Planning Approach for SIT**

**a. Development of Crisis Scenarios**

SIT should develop **“severe but plausible” scenarios**, such as:

- Cyberattack disrupting all digital learning platforms
- Fire or safety incident affecting a key campus facility
- Mass absenteeism due to a health outbreak
- Failure of third-party service providers (e.g., cloud systems)

**b. Contingency Planning Components**

Each scenario must include:

- Response strategies and decision triggers
- Resource mobilisation plans
- Communication protocols
- Recovery priorities (aligned with academic continuity)

**c. Integration with Business Continuity**

- Alignment with ISO 22301 Business Continuity Plans
- Continuity of teaching, research, and student services
- Hybrid learning fallback mechanisms

##### **SIT-Specific Requirement**

SIT should implement **scenario playbooks for each critical function**, including:

- Academic continuity (online transition within defined RTO)
- Student welfare support mechanisms
- Crisis communication templates for stakeholders

 

#### **4. Early Warning Systems and Crisis Indicators**

A core principle of ISO 22361 is **anticipation through early detection**, enabling organisations to act before a crisis escalates.

##### **Key Early Warning Mechanisms for SIT**

**a. Digital and Cyber Monitoring**

- Real-time cybersecurity alerts
- System performance monitoring for LMS and IT infrastructure

**b. Operational Indicators**

- Attendance anomalies (students or staff)
- Sudden disruptions in academic scheduling
- Vendor or partner service degradation

**c. Health and Safety Indicators**

- Increased clinic visits or reported illnesses
- Incident reports from laboratories or facilities

**d. Reputational Monitoring**

- Social media sentiment analysis
- Media monitoring for emerging issues

##### **Crisis Indicators Framework**

SIT should define:

- **Leading Indicators** (early signs of disruption)
- **Lagging Indicators** (post-incident metrics)
- **Trigger Points** (thresholds for escalation to Crisis Management Team)

##### **SIT-Specific Requirement**

Establish an **Integrated Crisis Monitoring Dashboard** that:

- Consolidates data from IT, campus operations, and student services
- Provides real-time alerts to the Crisis Management Team
- Supports rapid, evidence-based decision-making

 

### [![\[Summary\] \[CM\] \[E1\] \[C9\] Pre-Crisis - Risk Identification and Crisis Preparedness](https://no-cache.hubspot.com/cta/default/3893111/d9982046-32d9-47ce-a0d4-990cca0e43f0.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/d9982046-32d9-47ce-a0d4-990cca0e43f0)

The pre-crisis stage, as defined by ISO 22361, is fundamentally about **building foresight, structured awareness, and organisational readiness**.

By systematically identifying potential crises, assessing risks, developing scenarios, and implementing early-warning systems, the Singapore Institute of Technology can transition from a reactive posture to a proactive, resilient,** crisis-ready institution**.

In the context of SIT’s applied learning model and digital ecosystem, pre-crisis preparedness must be **deeply integrated across academic, technological, and operational domains**.

This ensures that when a crisis emerges, SIT is able not only to respond effectively but also to safeguard its students, staff, reputation, and mission continuity.

 

 [![x \[CM\] \[SIT\] Title Banner](https://no-cache.hubspot.com/cta/default/3893111/ac11333b-2002-43b6-9cbf-a85a01f35ce1.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/ac11333b-2002-43b6-9cbf-a85a01f35ce1)

| **eBook 1: Understanding Your Organisation** |  |  |  |  |  |  |
| --- | --- | --- | --- | --- | --- | --- |
| **C1** | **C2** | **C3** | **C4** | **C5** | **C5A** | ** C6** |
|  [![\[CM\] \[SIT\] \[E1\] \[C1\] Overview of Case Study](https://no-cache.hubspot.com/cta/default/3893111/c306682c-662e-43ff-9827-263b8a185f30.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/c306682c-662e-43ff-9827-263b8a185f30)  |  [![\[CM\] \[SIT\] \[E1\] \[C2\] Understanding Your Organisation](https://no-cache.hubspot.com/cta/default/3893111/5bb8d4e5-a096-4e49-a4dc-b19050e134e7.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/5bb8d4e5-a096-4e49-a4dc-b19050e134e7)  | [![\[CM\] \[SIT\] \[E1\] \[C3\] Establishing CM Goals](https://no-cache.hubspot.com/cta/default/3893111/b1be0165-3080-4042-8859-f932fd7ea2cd.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/b1be0165-3080-4042-8859-f932fd7ea2cd) |  [![\[CM\] \[SIT\] \[E1\] \[C4\] CM Vs BCM](https://no-cache.hubspot.com/cta/default/3893111/c606b602-57b3-41ff-8f4e-1c26adbf45ee.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/c606b602-57b3-41ff-8f4e-1c26adbf45ee)  | [![\[CM\] \[SIT\] \[E1\] \[C5\] Identifying the Types of Crisis Scenarios](https://no-cache.hubspot.com/cta/default/3893111/6d8c5080-64b3-4799-a43c-793a153fd9bf.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/6d8c5080-64b3-4799-a43c-793a153fd9bf) | [![\[CM\] \[SIT\] \[E1\] \[C5A\] Technological Crisis Scenarios](https://no-cache.hubspot.com/cta/default/3893111/950c2f25-e066-4d7c-8d2b-025b42e2b0ae.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/950c2f25-e066-4d7c-8d2b-025b42e2b0ae) | [![\[CM\] \[SIT\] \[E1\] \[C6\] Assessing Risks and Threats](https://no-cache.hubspot.com/cta/default/3893111/d2359b4e-e4ea-4da8-85af-cedfc06717f0.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/d2359b4e-e4ea-4da8-85af-cedfc06717f0) |
| **C7** | **C8** | **C9** | **C10** | **C11** | **C12** | **C13** |
| [![\[CM\] \[SIT\] \[E1\] \[C7\] Composing the CM Team](https://no-cache.hubspot.com/cta/default/3893111/ffe3bd40-3117-4baa-926a-121807395d35.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/ffe3bd40-3117-4baa-926a-121807395d35) | [![\[CM\] \[SIT\] \[E1\] \[C8\] Implementing the CM Planning Methodology](https://no-cache.hubspot.com/cta/default/3893111/77927905-bf78-49de-bea6-e2602a05d6f8.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/77927905-bf78-49de-bea6-e2602a05d6f8) | [![\[CM\] \[SIT\] \[E1\] \[C9\] Pre-Crisis - Risk Identification and Crisis Preparedness](https://no-cache.hubspot.com/cta/default/3893111/077341af-cdfe-4644-a420-092c1158a151.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/077341af-cdfe-4644-a420-092c1158a151) | [![\[CM\] \[SIT\] \[E1\] \[C10\] During Crisis - Crisis Response and Decision-Making](https://no-cache.hubspot.com/cta/default/3893111/e8036dfa-5a13-4cfa-97a9-6186e3673cf2.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/e8036dfa-5a13-4cfa-97a9-6186e3673cf2) | [![\[CM\] \[SIT\] \[E1\] \[C11\] Post Crisis - Crisis Recovery](https://no-cache.hubspot.com/cta/default/3893111/3be8d3fc-39a0-432d-859c-4644cec92ad4.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/3be8d3fc-39a0-432d-859c-4644cec92ad4) | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/d4ef6d11-8eb4-4dfe-9ff7-31d18848a04e.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/d4ef6d11-8eb4-4dfe-9ff7-31d18848a04e) | [![\[CM\] \[SIT\] \[E1\] \[C13\] \[Back Cover\] CM eBook 1](https://no-cache.hubspot.com/cta/default/3893111/3845b345-5344-42d7-8a17-4691c64a807a.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/3845b345-5344-42d7-8a17-4691c64a807a) |
|   |  |  |  |  |  |  |

 

 

 

#### More Information About Crisis Management Blended/ Hybrid Learning Courses

To learn more about the course and schedule, click the buttons below for the  CM-300 Crisis Management Implementer \[CM-3\] and the CM-5000 Crisis Management Expert Implementer \[CM-5\].

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