---
title: [CM] [SIT] [E1] [C3] Establishing CM Goals
description: [CM] [SIT] [E1] [C3] Establishing CM Goals
image: https://blog.bcm-institute.org/hubfs/CM%20SIT%20Graphic%20Folder/SIT%20CM%20E1%20Morepost/%5BCM%5D%20%5BSIT%5D%20%5BE1%5D%20%5BC3%5D%20Establishing%20CM%20Goals.jpg
---
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##### Ebook Series
# \[CM\] \[SIT\] \[E1\] \[C3\] Establishing CM Goals
[![x \[CM\] \[SIT\] Title Banner](https://no-cache.hubspot.com/cta/default/3893111/ac11333b-2002-43b6-9cbf-a85a01f35ce1.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/ac11333b-2002-43b6-9cbf-a85a01f35ce1) Establishing organisational goals for Crisis Management (CM) is a critical requirement under ISO 22361, which emphasises the need for organisations to develop, maintain, and continually improve a strategic crisis management capability.
For the Singapore Institute of Technology (SIT), a modern autonomous university located within Singapore’s digitally integrated Punggol campus ecosystem, crisis management goals must reflect both institutional priorities and national expectations.
As a higher education institution with over 10,000 students and strong industry linkages, SIT operates in a complex environment where crises can arise from safety incidents, cyber threats, public health events, or reputational challenges.
Therefore, SIT’s crisis management goals must be aligned with:
- ISO 22361 principles (strategic, leadership-driven, and continuously improving CM capability)
- Singapore’s national crisis management frameworks (Whole-of-Government approach, SGSecure, Total Defence)
- Internal institutional priorities (student safety, academic continuity, stakeholder trust, and campus resilience)
### [](https://cta-redirect.hubspot.com/cta/redirect/3893111/ace00f5a-ce58-4ec0-86b0-618e217c40af)
[Moh Heng Goh](https://blog.bcm-institute.org/en/ebook-cm/author/moh-heng-goh) Apr 10, 2026
###### Crisis Management Certified Planner-Specialist-Expert
##### [![\[CM\] \[SIT\] Legal Disclaimer Banner](https://no-cache.hubspot.com/cta/default/3893111/7cd96343-be69-4196-84d6-73f1153f1d2f.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/7cd96343-be69-4196-84d6-73f1153f1d2f)
### Chapter 3
### [](https://cta-redirect.hubspot.com/cta/redirect/3893111/ace00f5a-ce58-4ec0-86b0-618e217c40af)
### Singapore Institute of Technology
[![\[CM\] \[SIT\] \[E1\] \[C3\] Establishing CM Goals](https://no-cache.hubspot.com/cta/default/3893111/b1be0165-3080-4042-8859-f932fd7ea2cd.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/b1be0165-3080-4042-8859-f932fd7ea2cd)
Establishing organisational goals for Crisis Management (CM) is a critical requirement under ISO 22361, which emphasises the need for organisations to develop, maintain, and continually improve a strategic crisis management capability.
For the Singapore Institute of Technology (SIT), a modern autonomous university located within Singapore’s digitally integrated Punggol campus ecosystem, crisis management goals must reflect both institutional priorities and national expectations.
As a higher education institution with over 10,000 students and strong industry linkages, SIT operates in a complex environment where crises can arise from safety incidents, cyber threats, public health events, or reputational challenges.
Therefore, SIT’s crisis management goals must be aligned with:
- ISO 22361 principles (strategic, leadership-driven, and continuously improving CM capability)
- Singapore’s national crisis management frameworks (Whole-of-Government approach, SGSecure, Total Defence)
- Internal institutional priorities (student safety, academic continuity, stakeholder trust, and campus resilience)
#### **Principles for Setting Crisis Management Goals**
Under ISO 22361, organisational goals for crisis management should be **strategically aligned, leadership-driven, and outcome-focused**, with emphasis on preparedness, response, and recovery.
At the same time, Singapore’s national approach to crisis management is characterised by:
- **Whole-of-Government coordination**, where multiple agencies collaborate during crises
- **Whole-of-Society resilience**, guided by initiatives such as SGSecure and Total Defence
- Structured national response systems, such as DORSCON, for public health crises
Accordingly, SIT’s CM goals must reflect **alignment across three layers**:
- **Strategic (ISO and governance-driven)**
- **Institutional (campus-specific risks and priorities)**
- **National (Singapore’s crisis response ecosystem)**
### **Strategic Crisis Management Goals for SIT**
The following organisational goals are recommended for SIT, structured in alignment with ISO 22361 and Singapore’s national CM policy context:
#### **Goal 1: Ensure Leadership Commitment and Crisis Governance**
SIT shall establish a clearly defined crisis governance structure led by senior management to ensure decisive leadership during crises.
##### **Key Objectives**
- Define roles, responsibilities, and escalation pathways for crisis decision-making
- Align crisis management objectives with SIT’s strategic direction
- Establish a Crisis Management Team (CMT) and supporting structures
##### **Rationale**
ISO 22361 highlights leadership as a core pillar, requiring top management to align objectives, allocate resources, and guide crisis response.
#### **Goal 2: Protect Life, Safety, and Well-being of Stakeholders**
SIT shall prioritise the safety and well-being of students, staff, visitors, and partners in all crisis scenarios.
##### **Key Objectives**
- Develop emergency response procedures for campus incidents
- Integrate national safety advisories (e.g., SGSecure “Run, Hide, Tell”)
- Ensure availability of medical, psychological, and welfare support
##### **Rationale**
Singapore’s crisis philosophy emphasises safeguarding lives and maintaining societal resilience through preparedness and community awareness.
#### **Goal 3: Maintain Continuity of Academic and Critical Operations**
SIT shall ensure the continuity of critical academic services and institutional functions during and after crises.
##### **Key Objectives**
- Identify critical services (e.g., teaching, examinations, digital learning platforms)
- Develop contingency plans (e.g., remote learning, alternative facilities)
- Ensure IT and digital infrastructure resilience
##### **Rationale**
Crisis management must extend beyond response to ensure continuity and recovery, preserving organisational viability.
#### **Goal 4: Strengthen Crisis Preparedness and Risk Awareness**
SIT shall embed a culture of preparedness through proactive risk identification, planning, and training.
##### **Key Objectives**
- Conduct risk assessments and scenario planning
- Implement early warning and monitoring mechanisms
- Carry out regular training, drills, and simulations
##### **Rationale**
Preparedness, anticipation, and prevention are fundamental phases of an effective crisis management framework.
#### **Goal 5: Enable Effective Crisis Communication**
SIT shall establish robust communication mechanisms to ensure timely, accurate, and coordinated information dissemination during crises.
##### **Key Objectives**
- Develop communication protocols for internal and external stakeholders
- Coordinate messaging with national authorities where required
- Manage media and public communications to protect institutional reputation
##### **Rationale**
Effective communication is essential for crisis leadership and stakeholder trust, particularly in a digitally connected campus environment.
#### **Goal 6: Align with National Crisis Management Frameworks**
SIT shall ensure its crisis management goals and plans are aligned with Singapore’s national frameworks and regulatory expectations.
##### **Key Objectives**
- Integrate Whole-of-Government coordination mechanisms into crisis plans
- Align with national alert systems (e.g., DORSCON for pandemics)
- Support national initiatives such as SGSecure and Total Defence
##### **Rationale**
Singapore’s crisis management operates through coordinated multi-agency structures, requiring institutions to align with national systems.
#### **Goal 7: Build Organisational Resilience and Recovery Capability**
SIT shall ensure rapid recovery and continuous improvement following crises.
##### **Key Objectives**
- Establish recovery strategies for academic and operational functions
- Conduct post-crisis reviews and lessons learned
- Continuously improve crisis management frameworks and capabilities
##### **Rationale**
ISO 22361 emphasises continual improvement and organisational learning as essential to long-term resilience.
#### **Integrating Internal and National CM Policies**
To operationalise these goals, SIT must integrate:
##### **Internal Policies**
- Institutional risk management framework
- Campus safety and emergency response policies
- IT security and data protection policies
##### **National Policies and Frameworks**
- Whole-of-Government crisis management structure
- SGSecure preparedness initiatives
- Total Defence resilience framework
- Sector-specific advisories (e.g., public health, cybersecurity)
This integration ensures that SIT’s crisis management goals are **not developed in isolation**, but are consistent with national expectations and coordinated response mechanisms.
### [![\[Summary\] \[CM\] \[E1\] \[C3\] Establishing CM Goals](https://no-cache.hubspot.com/cta/default/3893111/3b6a6fb1-c402-4259-b3a0-f1c32feb5265.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/3b6a6fb1-c402-4259-b3a0-f1c32feb5265)
Establishing organisational goals for crisis management at SIT is a strategic exercise that bridges institutional priorities with national resilience frameworks.
Guided by ISO 22361, these goals must be leadership-driven, clearly defined, and continuously improved to address evolving threats.
By aligning its crisis management goals with Singapore’s Whole-of-Government approach and Whole-of-Society resilience principles, SIT can position itself as a **crisis-ready campus**—capable of protecting its stakeholders, maintaining academic continuity, and contributing to national resilience during times of disruption.
[![x \[CM\] \[SIT\] Title Banner](https://no-cache.hubspot.com/cta/default/3893111/ac11333b-2002-43b6-9cbf-a85a01f35ce1.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/ac11333b-2002-43b6-9cbf-a85a01f35ce1)
| **eBook 1: Understanding Your Organisation** | | | | | | |
| --- | --- | --- | --- | --- | --- | --- |
| **C1** | **C2** | **C3** | **C4** | **C5** | **C5A** | ** C6** |
| [![\[CM\] \[SIT\] \[E1\] \[C1\] Overview of Case Study](https://no-cache.hubspot.com/cta/default/3893111/c306682c-662e-43ff-9827-263b8a185f30.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/c306682c-662e-43ff-9827-263b8a185f30) | [![\[CM\] \[SIT\] \[E1\] \[C2\] Understanding Your Organisation](https://no-cache.hubspot.com/cta/default/3893111/5bb8d4e5-a096-4e49-a4dc-b19050e134e7.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/5bb8d4e5-a096-4e49-a4dc-b19050e134e7) | [![\[CM\] \[SIT\] \[E1\] \[C3\] Establishing CM Goals](https://no-cache.hubspot.com/cta/default/3893111/b1be0165-3080-4042-8859-f932fd7ea2cd.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/b1be0165-3080-4042-8859-f932fd7ea2cd) | [![\[CM\] \[SIT\] \[E1\] \[C4\] CM Vs BCM](https://no-cache.hubspot.com/cta/default/3893111/c606b602-57b3-41ff-8f4e-1c26adbf45ee.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/c606b602-57b3-41ff-8f4e-1c26adbf45ee) | [![\[CM\] \[SIT\] \[E1\] \[C5\] Identifying the Types of Crisis Scenarios](https://no-cache.hubspot.com/cta/default/3893111/6d8c5080-64b3-4799-a43c-793a153fd9bf.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/6d8c5080-64b3-4799-a43c-793a153fd9bf) | [![\[CM\] \[SIT\] \[E1\] \[C5A\] Technological Crisis Scenarios](https://no-cache.hubspot.com/cta/default/3893111/950c2f25-e066-4d7c-8d2b-025b42e2b0ae.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/950c2f25-e066-4d7c-8d2b-025b42e2b0ae) | [![\[CM\] \[SIT\] \[E1\] \[C6\] Assessing Risks and Threats](https://no-cache.hubspot.com/cta/default/3893111/d2359b4e-e4ea-4da8-85af-cedfc06717f0.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/d2359b4e-e4ea-4da8-85af-cedfc06717f0) |
| **C7** | **C8** | **C9** | **C10** | **C11** | **C12** | **C13** |
| [![\[CM\] \[SIT\] \[E1\] \[C7\] Composing the CM Team](https://no-cache.hubspot.com/cta/default/3893111/ffe3bd40-3117-4baa-926a-121807395d35.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/ffe3bd40-3117-4baa-926a-121807395d35) | [![\[CM\] \[SIT\] \[E1\] \[C8\] Implementing the CM Planning Methodology](https://no-cache.hubspot.com/cta/default/3893111/77927905-bf78-49de-bea6-e2602a05d6f8.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/77927905-bf78-49de-bea6-e2602a05d6f8) | [![\[CM\] \[SIT\] \[E1\] \[C9\] Pre-Crisis - Risk Identification and Crisis Preparedness](https://no-cache.hubspot.com/cta/default/3893111/077341af-cdfe-4644-a420-092c1158a151.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/077341af-cdfe-4644-a420-092c1158a151) | [![\[CM\] \[SIT\] \[E1\] \[C10\] During Crisis - Crisis Response and Decision-Making](https://no-cache.hubspot.com/cta/default/3893111/e8036dfa-5a13-4cfa-97a9-6186e3673cf2.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/e8036dfa-5a13-4cfa-97a9-6186e3673cf2) | [![\[CM\] \[SIT\] \[E1\] \[C11\] Post Crisis - Crisis Recovery](https://no-cache.hubspot.com/cta/default/3893111/3be8d3fc-39a0-432d-859c-4644cec92ad4.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/3be8d3fc-39a0-432d-859c-4644cec92ad4) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/d4ef6d11-8eb4-4dfe-9ff7-31d18848a04e) | [![\[CM\] \[SIT\] \[E1\] \[C13\] \[Back Cover\] CM eBook 1](https://no-cache.hubspot.com/cta/default/3893111/3845b345-5344-42d7-8a17-4691c64a807a.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/3845b345-5344-42d7-8a17-4691c64a807a) |
| | | | | | | |
#### More Information About Crisis Management Blended/ Hybrid Learning Courses
To learn more about the course and schedule, click the buttons below for the CM-300 Crisis Management Implementer \[CM-3\] and the CM-5000 Crisis Management Expert Implementer \[CM-5\].
| [](https://cta-redirect.hubspot.com/cta/redirect/3893111/5ffecd2d-8000-4805-b5e3-e9ead2e259cc) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/c3546220-6c76-4a10-8c76-4040b94e09e5) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/03294547-1df3-435c-9243-971c3d9bb6ce) |
| --- | --- | --- |
| [](https://cta-redirect.hubspot.com/cta/redirect/3893111/b29594fe-d44a-4ff8-8160-03f7ce454385) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/dd120e7f-9fe2-49ed-ad24-489b81c06739) | [![\[BL-CM\] \[5\] Register](https://no-cache.hubspot.com/cta/default/3893111/82024308-16f4-4491-98be-818a882c6286.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/82024308-16f4-4491-98be-818a882c6286) |
| [](https://cta-redirect.hubspot.com/cta/redirect/3893111/c8aaf76b-4c0b-402a-ad12-c8aff24eb911) | Please feel free to send us a note if you have any questions. [![Email to Sales Team \[BCM Institute\]](https://no-cache.hubspot.com/cta/default/3893111/3c53daeb-2836-4843-b0e0-645baee2ab9e.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/3c53daeb-2836-4843-b0e0-645baee2ab9e) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/30bcbbbf-c8ea-48d8-8643-da2638f3f0f8) |
| [](https://cta-redirect.hubspot.com/cta/redirect/3893111/83d00c12-c51c-4476-9902-69f9b7667a91) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/672d2949-6233-4b26-ad42-ae0dd0a1a3ac) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/3ca6f50d-a3c5-41b8-8da2-26feb8a7613e) |
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