Crisis Management Strategy Series
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[CM] [CMS] Implement Crisis Preventive Measures

[GR] [CM] [PM] [P4] Crisis Management Strategy
  • Strategic level
  • Technical and structural
  • Evaluation and diagnostic
  • Communication
  • Psychological and cultural

“Major crises occur not only because of what an organisation knows, anticipates, and plans for but just as much because of what it does not know and does not anticipate.”

Mitroff

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Moh Heng Goh
Crisis Management Certified Planner-Specialist-Expert

[GR] [CM] [PM] [P4] Crisis Management Strategy

Crisis Preventive Measures

The aspects the crisis prevention measures address are:

  • Strategic level
  • Technical and structural
  • Evaluation and diagnostic
  • Communication
  • Psychological and cultural
[CM] [E3] [Crisis Management Strategy] Crisis Prevention Strategy
Strategic level

This involves a shift in the prevailing corporate philosophy.

Organisations must not consider implementing CM as a cost but rather a strategic necessity to ensure the reliability of their services, products, and production systems.

The key is to provide strategic advantages to their competitors.

Technical and Structural Level

This set of activities involves creating a CM team comprising specialists, managers, and executives from different business units and functional areas.

Evaluation and Diagnostic Level

The effort includes evaluative and diagnostic tools and processes, such as a legal and financial audit of threats and liabilities.

This also includes a “dashboard” that monitors impending threats 24/7.

Communication Level

This group is concerned with how organisations manage their communications and what information is exchanged between themselves and their stakeholders.

Psychological and Cultural Level

This last set of crisis prevention efforts is the most subjective and often the most difficult to implement because it deals with highly emotional issues such as fear, uncertainty and anxiety.

 

New call-to-actionGoh, M. H. (2016). A Manager’s Guide to Implement Your Crisis Management Plan. Business Continuity Management Specialist Series (1st ed., p. 192). Singapore: GMH Pte Ltd.

Extracted from Chapter 10: Implement Crisis Preventive Measures

 

More Information About Crisis Management Blended/ Hybrid Learning Courses

To learn more about the course and schedule, click the buttons below for the  CM-300 Crisis Management Implementer [CM-3] and the CM-5000 Crisis Management Expert Implementer [CM-5].

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