Business Continuity Management LKC Medicine
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[BCM] [LKCMedicine] [C13] Critical Business Functions: LKC Medicine NTU

The Lee Kong Chian School of Medicine (LKCMedicine) at Nanyang Technological University (NTU) is critical in advancing medical education, research, and healthcare innovation in Singapore. Given its integral position within the healthcare ecosystem, ensuring the continuity of its core functions is essential to maintaining academic excellence, research progress, and clinical partnerships.

This chapter identifies LKCMedicine’s critical business functions and highlights the importance of Business Continuity Management (BCM) in safeguarding these areas against disruptions. By implementing robust BCM strategies, LKCMedicine can enhance its resilience and ensure its operations remain uninterrupted in the face of challenges.

Moh Heng Goh
Business Continuity Management Planner-Specialist-Expert

Identifying Critical Business Functions

Introduction

New call-to-actionThe Lee Kong Chian School of Medicine (LKCMedicine) at Nanyang Technological University (NTU) plays a pivotal role in medical education, research, and healthcare innovation.

A diverse group of medical students and faculty engaged in a collaborative discussion, with a futuristic overlay of organizational charts and BCM frameworks. (1)As a vital institution within Singapore's healthcare ecosystem, it is crucial to guarantee its operational resilience through Business Continuity Management (BCM).

This chapter outlines LKCMedicine's critical business functions regarding BCM and identifies key areas that require robust continuity planning to mitigate disruptions.

Critical Business Functions

LKCMedicine's critical business functions can be categorised into several core areas: education, research, clinical operations, administrative functions, IT services, and facilities management.

Ensuring the resilience of these functions is vital for sustaining the institution’s mission and commitments.

Medical Education and Training

  • Curriculum Delivery: Continuity in delivering medical education, including lectures, laboratory work, and clinical training.

  • Student Assessments and Examinations: Ensuring that exams and evaluations proceed without disruption.

  • Accreditation and Compliance: Maintaining regulatory standards set by medical accreditation bodies.

  • Student and Faculty Support Services: Providing ongoing academic and mental health support.

Medical and Scientific Research

  • Laboratory Operations: Ensuring ongoing research in biomedical and translational medicine.

  • Research Data Protection and Management: Safeguarding critical research data and intellectual property.

  • Funding and Grants Administration: Managing financial sustainability and compliance with funding requirements.

Clinical Operations and Partnerships

  • Collaboration with Healthcare Institutions: Maintaining partnerships with hospitals and clinics for clinical placements and research.

  • Patient Care and Research Trials: Ensuring continuity in patient-related research and medical trials.

  • Emergency Medical Response Coordination: Establishing protocols for handling medical emergencies affecting students and faculty.

Administrative and Governance Functions

  • Human Resource Management: Sustaining workforce operations, including recruitment, payroll, and welfare.

  • Financial and Budgetary Management: Ensuring the availability of funds and economic continuity.

  • Regulatory Compliance and Governance: Maintaining adherence to NTU policies and national healthcare regulations.

IT and Digital Infrastructure

  • Learning Management Systems (LMS): Ensuring the availability of digital platforms supporting online education.

  • Cybersecurity and Data Protection: Protecting sensitive information from cyber threats and data breaches.

  • Telemedicine and E-Learning: Supporting virtual learning environments and digital healthcare solutions.

Facilities and Campus Operations

  • Campus Security and Safety: Ensuring a safe learning and research environment.

  • Building Infrastructure Maintenance: Keeping laboratories, lecture halls, and research centres operational.

  • Disaster Recovery and Emergency Preparedness: Implementing contingency plans for natural disasters, pandemics, and other crises.

Summing Up…

LKCMedicine’s role in medical education, research, and clinical operations makes its business continuity planning crucial.

By identifying and safeguarding these critical business functions, LKCMedicine can enhance its resilience against disruptions.

A robust BCM framework will ensure that LKCMedicine continues to fulfil its mission of advancing healthcare education and innovation, even in the face of challenges.

 

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