---
title: "Case Study: Impact Matrix"
description: Case Study Exercise Background AllSafe Bank Impact Matrix
image: https://blog.bcm-institute.org/hubfs/More%20Post%20Icon/All%20Safe%20Bank%20Icon/IC_Morepost_Impact%20Area.png
---
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##### Business Continuity Management
# Case Study: Impact Matrix
This is the background to the case study for the BCM-5000 Blended Learning course. This is the table of content to the multiple part series.
[Moh Heng Goh](https://blog.bcm-institute.org/en-us/bcm-training/author/moh-heng-goh) Mar 26, 2021
###### Business Continuity Management Certified Planner-Specialist-Expert
## Impact Matrix
[](https://cta-redirect.hubspot.com/cta/redirect/3893111/a4900576-c00e-450b-8d76-48935878eee3)
| | **Impact Area** | | | | | | |
| --- | --- | --- | --- | --- | --- | --- | --- |
| | **Finance** | **Operations** | **Legal & Regulatory** | **Reputation & Image** | **Social Respon-sibility** | **People** | **Assets/ IT Systems/ Information** |
| 1 | Minimal financial loss; Less than $50k | Critical processes (business operations) are unavailable a short time period | Negligible impact | Negligible impact | Negligible impact | No or only minor personal injury | Critical Assets / ICT Systems / Information are unavailable for a short time period. |
| 2 | Financial loss of >$50k and <$200k | Critical processes (business operations) are unavailable a moderate time period | Inability to fulfil contractual obligations | Customer and key stakeholders satisfaction affected | Minor impact | Minor injury; Medical treatment & some days lost | Critical Assets / ICT Systems / Information are unavailable for a moderate time period |
| 3 | Financial loss of >$200k and < $1M | Critical processes (business operations) are unavailable a longer time period | Investigation by external agencies | Customer and key stakeholders affected. Negative publicity via various forums | Significant impact | Injury; possible hospitalization & numerous days lost | Critical Assets / ICT Systems / Information are unavailable for a longer time period |
| 4 | Financial loss of >$1M and < $5M | Critical processes (business operations) are unavailable a prolong time period | Demand for government inquiry, legal lawsuit. | Adverse local media coverage only | Major impact | Single death &/or long-term illness or multiple serious injuries | Critical Assets / ICT Systems / Information are unavailable for a prolonged time period |
| 5 | Above $5M | Critical processes (business operations) are unavailable for an extended time period | Termination of operations | Adverse and extended international media coverage | Unacceptable impact | Fatalities or permanent disability or ill- health | Critical Assets / ICT Systems / Information are unavailable for an extended time period |
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