[BCM] [SHINE] [E3] [BIA] [T3] [CBF] [3] Targeted Interventions for At-Risk Youth

Part 5: Inter-dependencies

CBF-3 Targeted Interventions for At-Risk Youth

The ability of SHINE Children and Youth Services (SHINE) to deliver Targeted Interventions for At-Risk Youth relies significantly on a network of interconnected internal departments, external partners, government agencies, technology systems, and community stakeholders.

These inter-dependencies ensure that case identification, intervention design, programme delivery, crisis response, and post-intervention monitoring can be carried out seamlessly and safely.

Understanding these inter-dependencies is vital to strengthening SHINE’s overall business continuity capability.

By mapping upstream, downstream, and mutual dependencies, SHINE can anticipate how disruptions might affect service delivery pathways, stakeholder coordination, and youth outcomes.

This section identifies the critical dependencies for each Sub-CBF within CBF-3. It provides a structured view of how SHINE collaborates with internal units and external partners to maintain service provision resilience.

Table P5: Inter‑dependencies for CBF-3

Sub-CBF Code	Sub-CBF	Name of Business Unit / Vendor / Partner	Internal Dependency	External Dependency	Dependency Type (Upstream / Downstream / Mutual)	Description of the Nature of Dependency
3.1	Case Identification and Assessment	Intake Team, Social Work Teams, Schools, MSF Child Protective Service, Family Service Centres	Yes	Yes	Upstream (information sources), Mutual (assessment feedback)	Receives referrals, case alerts, behavioural reports, and risk assessments; collaborates with schools and agencies to validate case information.
3.2	Individualised Intervention Planning	Case Workers, Programme Specialists, Psychologists, External Counsellors	Yes	Yes	Mutual	Requires multidisciplinary input to design intervention plans; relies on external specialists for psychological or behavioural assessments.
3.3	Program Delivery and Monitoring	Programme Delivery Unit, Volunteers, Community Centres, Partner NGOs	Yes	Yes	Downstream (programme execution), Mutual (joint delivery)	Depends on internal staff and volunteers to conduct sessions; relies on partner agencies for venue support, co-facilitation, and youth engagement activities.
3.4	Stakeholder Collaboration and Coordination	Schools, Parents/Guardians, MSF Agencies, Police (when relevant), Community Partners	No	Yes	Mutual	Requires ongoing communication and coordination with families, schools, and government agencies to ensure safety, progress monitoring, and intervention alignment.
3.5	Crisis Management and Emergency Support	Crisis Team, Emergency Services, MSF, Hospitals	Yes	Yes	Upstream (incident activation), Downstream (execution), Mutual (information flow)	Depends on emergency services for urgent response; coordinated actions required with MSF and crisis teams for youth safety and immediate intervention.
3.6	Evaluation and Adjustment of Intervention Plans	Programme Evaluation Team, Data Management Team, External Evaluators	Yes	Yes	Downstream (data provision), Upstream (evaluation requirements)	Relies on accurate data from programme delivery teams; external evaluators may support outcome assessments; feedback loops refine intervention plans.
3.7	Post-Intervention Follow-Up	Case Workers, Community Support Networks, Schools, Family Service Centres	Yes	Yes	Downstream (follow-up execution), Mutual (youth support ecosystem)	Requires collaboration with community partners to monitor youths’ progress after intervention; ongoing support is shared between SHINE and external agencies.

The interdependencies mapped in this section illustrate the complex, collaborative ecosystem required to support at-risk youth effectively.

Each Sub-CBF interacts with a network of internal departments and external partners, resulting in a highly interconnected service model.

Disruptions affecting any key dependency—such as schools, government agencies, technology systems, or emergency services—can directly impact the continuity of youth intervention activities.

By identifying upstream, downstream, and mutual dependencies, SHINE can enhance its preparedness for disruptions, strengthen communication pathways, and establish alternative service arrangements.

This systematic understanding ultimately supports SHINE’s mission to provide uninterrupted, high-quality care and targeted interventions to youths who need them most.

Part 6: Vital Records

CBF-3 Targeted Interventions for At-Risk Youth

Vital records are essential documents and data that enable SHINE to continue critical operations in supporting at-risk youth, even during disruptions.

These records provide legal, regulatory, financial, and operational evidence of interventions and decisions, ensuring continuity of care and compliance with reporting obligations.

For CBF-3, vital records support the identification, assessment, intervention, and monitoring of at-risk youth, as well as communication and collaboration with key stakeholders.

This chapter identifies the vital records associated with each Sub-CBF and provides details on their media type, location, and custodian to facilitate proper protection, recovery, and continuity planning.

Table P6: Vital Records for CBF-3

Sub-CBF Code	Sub-CBF	Description of Vital Records	Media Type	Location	In Whose Care
3.1	Case Identification and Assessment	Intake forms, assessment reports, risk profiles, referral letters	Digital & Paper	SHINE HQ, Client Services Office	Case Workers / Intake Officers
3.2	Individualised Intervention Planning	Personalised care plans, goal-setting documents, and consent forms	Digital & Paper	SHINE HQ, Secure Server, Client Files	Intervention Planners / Case Managers
3.3	Program Delivery and Monitoring	Attendance records, session reports, progress notes, activity logs	Digital & Paper	SHINE HQ, Program Offices	Program Coordinators / Case Workers
3.4	Stakeholder Collaboration and Coordination	Meeting minutes, MOUs, partnership agreements, correspondence with schools/NGOs	Digital & Paper	SHINE HQ, Shared Drive	Collaboration Team / Program Managers
3.5	Crisis Management and Emergency Support	Incident reports, safety plans, emergency contact records	Digital & Paper	SHINE HQ, Crisis Response Folder	Crisis Response Team / Case Workers
3.6	Evaluation and Adjustment of Intervention Plans	Review reports, assessment updates, and feedback forms	Digital & Paper	SHINE HQ, Program Offices	Case Managers / Program Coordinators
3.7	Post-Intervention Follow-Up	Outcome reports, follow-up records, and closure documentation	Digital & Paper	SHINE HQ, Client Records Archive	Case Managers / Follow-Up Officers

Maintaining accurate and accessible vital records is a cornerstone of SHINE’s continuity planning for targeted interventions.

These records ensure that staff can deliver uninterrupted, high-quality care to at-risk youth and provide verifiable documentation for audits, regulatory compliance, and program evaluation.

By clearly identifying custodians, media types, and storage locations, SHINE ensures its critical information assets are adequately safeguarded, thereby enhancing resilience in day-to-day operations and during disruptive events.

Protecting these records supports the organisation’s mission of providing consistent, effective, and safe interventions for at-risk youth.

Continuity of Care: Ensuring SHINE’s Mission Through Effective BCM
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Continuity of Care: Ensuring SHINE’s Mission Through Effective BCM

[BCM] [SHINE] [E3] [BIA] [T3] [CBF] [3] Targeted Interventions for At-Risk Youth

Business Continuity Management Certified Planner-Specialist-Expert

Part 5: Inter-dependencies

CBF-3 Targeted Interventions for At-Risk Youth

Table P5: Inter‑dependencies for CBF-3

Part 6: Vital Records

CBF-3 Targeted Interventions for At-Risk Youth

Table P6: Vital Records for CBF-3

Continuity of Care: Ensuring SHINE’s Mission Through Effective BCM

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Continuity of Care: Ensuring SHINE’s Mission Through Effective BCM

[BCM] [SHINE] [E3] [BIA] [T3] [CBF] [3] Targeted Interventions for At-Risk Youth

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Business Continuity Management Certified Planner-Specialist-Expert

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Part 5: Inter-dependencies

CBF-3 Targeted Interventions for At-Risk Youth

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Table P5: Inter‑dependencies for CBF-3

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Part 6: Vital Records

CBF-3 Targeted Interventions for At-Risk Youth

Table P6: Vital Records for CBF-3

Continuity of Care: Ensuring SHINE’s Mission Through Effective BCM

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