[BCM] [SHINE] [E3] [BIA] [T2] [CBF] [9] Funding, Resource & Donor Management

CBF-9 Funding, Resource & Donor Management

The purpose of this chapter is to evaluate the potential impact of disruptions to the Critical Business Function (CBF) 9, Funding, Resource & Donor Management, at SHINE Children and Youth Services.

This analysis identifies how interruptions to each sub-function could affect SHINE’s operations, service delivery, and stakeholders over time.

Impact levels are assessed on a scale from 1 (low impact) to 5 (highest impact) to support continuity planning, prioritisation of recovery efforts, and resilience-building strategies.

Table P3: Impact Over Time of Business Functions for CBF-9

Sub-CBF Code	Sub-CBF	Highest-Impact Area	4 Hr	8 Hr	1 Day	2 Day	3 Day	5 Day	7 Day	10 Day	14 Day	21 Day	30 Day	60 Day	RTO	MTPD	Vulnerable Period
9.1	Fundraising & Grant Applications	Funding Pipeline	3	3	4	4	4	4	5	5	5	5	5	5	1 Day	14 Day	High during fundraising cycles
9.2	Donor Management	Donor Relations & Retention	2	3	4	4	4	5	5	5	5	5	5	5	1 Day	14 Day	High during campaigns & reporting periods
9.3	Resource Allocation & Budgeting	Operational Funding Decisions	3	4	4	4	5	5	5	5	5	5	5	5	2 Day	21 Day	Peaks at budget approvals & resource planning
9.4	Financial Reporting & Accountability	Regulatory Compliance & Transparency	4	4	5	5	5	5	5	5	5	5	5	5	1 Day	14 Day	Critical at end-of-quarter/year financial cycles
9.5	Partnership & Stakeholder Engagement	Strategic Partnerships	2	3	3	4	4	4	5	5	5	5	5	5	2 Day	30 Day	Peaks during partnership negotiations & events
9.6	Emergency Fund Management	Rapid Response Capability	5	5	5	5	5	5	5	5	5	5	5	5	4 Hr	7 Day	Highest during crisis or emergency relief periods

The Impact-over-time analysis for CBF-9 underscores the criticality of timely funding, accurate donor management, and effective resource allocation for SHINE’s operational resilience.

Sub-functions such as emergency fund management and financial reporting exhibit immediate, high impacts, underscoring the need for rapid recovery and robust contingency planning.

By understanding how each sub-function’s disruption propagates over time, SHINE can prioritise mitigation strategies, allocate resources efficiently, and ensure continuity of services for children and youth during unforeseen events.

CBF-9 Funding, Resource & Donor Management

The efficient execution of SHINE’s critical business function CBF-9, encompassing Funding, Resource, and Donor Management, relies heavily on technology to streamline processes, ensure data accuracy, and support timely decision-making.

This section outlines the key IT systems, applications, and supporting resources that underpin each sub-critical business function (Sub-CBF) of CBF-9.

Additionally, the Recovery Point Objective (RPO) and System Recovery Time Objective (RTO) are specified to inform business continuity planning, and any specialised equipment or resources required to maintain these systems are identified.

Table P4: Supporting IT Systems and Applications for CBF-9

Sub-CBF Code	Sub-CBF	IT Systems and Applications	RPO	System RTO	Supporting Special Equipment or Resources	Remarks
9.1	Fundraising & Grant Applications	Donorbox, Salesforce Nonprofit Cloud, Grant Management Software	4 hours	24 hours	Dedicated server access, secure internet connectivity	Systems enable application tracking, donor engagement, and funding reporting
9.2	Donor Management	Salesforce Nonprofit Cloud, DonorPerfect, CRM Database	1 hour	12 hours	Backup storage, multi-factor authentication devices	Supports donor profiles, communication history, and automated follow-ups
9.3	Resource Allocation & Budgeting	Microsoft Dynamics 365 Finance, QuickBooks, and Budgeting Software	12 hours	48 hours	Workstations with secure VPN, accounting workstations	Facilitates resource planning, budget tracking, and fund allocation
9.4	Financial Reporting & Accountability	Microsoft Power BI, Excel, Xero, Sage Intacct	1 hour	24 hours	Data visualisation monitors, secure network access	Ensures accurate reporting, audit readiness, and compliance with regulatory requirements
9.5	Partnership & Stakeholder Engagement	Microsoft Teams, Zoom, SharePoint, Salesforce Nonprofit Cloud	24 hours	48 hours	Audio-visual conferencing equipment	Enables communication, collaboration, and engagement with partners and stakeholders
9.6	Emergency Fund Management	Salesforce Nonprofit Cloud, QuickBooks, Custom Emergency Fund Tracker	1 hour	12 hours	Mobile access devices, backup servers	Supports rapid deployment of emergency funds, tracking, and reporting

The supporting IT systems and applications outlined above play a pivotal role in maintaining SHINE’s operational efficiency and resilience in managing funding, resources, and donor relations.

By defining clear RPOs and RTOs, along with the necessary supporting equipment, SHINE ensures that critical business functions under CBF-9 can continue seamlessly in the event of a disruption, thereby safeguarding both financial integrity and stakeholder trust.

Regular updates, system testing, and continuous monitoring of these IT systems are essential to sustain operational continuity and maximise the impact of SHINE’s programs.

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CBF-9 Funding, Resource & Donor Management
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Continuity of Care: Ensuring SHINE’s Mission Through Effective BCM

[BCM] [SHINE] [E3] [BIA] [T2] [CBF] [9] Funding, Resource & Donor Management

Business Continuity Management Certified Planner-Specialist-Expert

CBF-9 Funding, Resource & Donor Management

Table P3: Impact Over Time of Business Functions for CBF-9

CBF-9 Funding, Resource & Donor Management

Table P4: Supporting IT Systems and Applications for CBF-9

Continuity of Care: Ensuring SHINE’s Mission Through Effective BCM

More Information About Business Continuity Management Courses

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Continuity of Care: Ensuring SHINE’s Mission Through Effective BCM

[BCM] [SHINE] [E3] [BIA] [T2] [CBF] [9] Funding, Resource & Donor Management

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Business Continuity Management Certified Planner-Specialist-Expert

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CBF-9 Funding, Resource & Donor Management

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Table P3: Impact Over Time of Business Functions for CBF-9

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CBF-9 Funding, Resource & Donor Management

Table P4: Supporting IT Systems and Applications for CBF-9

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