[BCM] [SHINE] [E3] [BIA] [T2] [CBF] [12] Governance, Compliance & Reporting

Governance, compliance, and reporting functions underpin SHINE’s accountability, credibility, and ability to operate within Singapore’s regulatory and funding landscape.

While short-term disruptions may not immediately affect frontline service delivery, prolonged unavailability of these functions can rapidly escalate into regulatory breaches, loss of funding confidence, weakened board oversight, and long-term reputational harm.

This section evaluates the impact over time of disruptions to each Sub-CBF under CBF-12, enabling SHINE to identify tolerance thresholds, define recovery priorities, and strengthen organisational resilience.

Table P3: Impact Over Time of Business Functions for CBF-12

The impact analysis highlights that CBF-12 functions are time-sensitive and risk-intensive, with consequences that compound significantly beyond the first few days of disruption.

Sub-functions related to regulatory reporting, compliance monitoring, and audit & risk management exhibit the shortest tolerance for disruption, given statutory obligations and funding dependencies.

Conversely, policy development and governance oversight, while less immediately critical, become severely impactful over extended periods.

By clearly defining RTO, MTPD, and vulnerable periods, SHINE is well-positioned to prioritise recovery strategies, allocate competent alternates, and ensure governance continuity during crises.

Strengthening resilience in these areas safeguards SHINE’s mission, reinforces stakeholder confidence, and supports sustainable service delivery to children, youth, and families over the long term.

CBF-12 Governance, Compliance & Reporting

Governance, compliance, and reporting functions are foundational to SHINE’s accountability, regulatory standing, and long-term sustainability.

These functions ensure adherence to statutory requirements, funder expectations, sector standards, and internal governance frameworks. Robust and reliable IT systems are essential to support timely reporting, effective oversight, policy governance, and risk management.

This section outlines the key IT systems, recovery objectives, and supporting resources required to sustain governance-related Sub-CBFs during normal operations and disruptive events.

Table P4: Supporting IT Systems and Applications for CBF-12

Sub-CBF Code	Sub-CBF	IT Systems and Applications	RPO	System RTO	Supporting Special Equipment / Resources	Remarks
12.1	Compliance Monitoring	Compliance management system, Case management system, SharePoint / Document management system	24 hours	48 hours	Secure laptops, VPN access, and encrypted document storage	Ongoing monitoring of service standards, funding conditions, and regulatory requirements
12.2	Regulatory Reporting	Financial management system, Grant reporting portals, Microsoft Excel / BI tools	24 hours	72 hours	Secure desktops, internet access, and digital signatures	Reporting deadlines may be statutory; manual workarounds may be possible in the short term
12.3	Governance Oversight	Board management system, Document repository, Email and collaboration tools (e.g., Microsoft 365)	48 hours	72 hours	Video conferencing tools, secure board access devices	Supports board meetings, decision records, and governance documentation
12.4	Policy Development & Review	Document management system, Version control tools, Internal knowledge portal	48 hours	96 hours	Secure laptops, policy templates, and controlled access folders	Not time-critical but essential for organisational consistency and compliance
12.5	Audit and Risk Management	Risk register system, Audit management tools, Financial systems	24 hours	72 hours	Secure data access, audit logs, backup storage	High sensitivity data; strong access control and data integrity required

 

The governance, compliance, and reporting functions at SHINE rely heavily on secure, resilient, and well-managed IT systems to ensure transparency, regulatory adherence, and informed oversight.

While some Sub-CBFs can tolerate short delays, timely recovery of compliance and audit-related systems is critical to maintaining stakeholder confidence and statutory compliance.

By clearly defining system dependencies, recovery objectives, and supporting resources, SHINE strengthens its organisational resilience and ensures that governance responsibilities remain effective even during periods of disruption.

 

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CBF-12 Governance, Compliance & Reporting
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