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Continuity of Care: Ensuring SHINE’s Mission Through Effective BCM
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[BCM] [SHINE] [E3] [BIA] [DP] [CBF] [12] Governance, Compliance & Reporting

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In the context of Business Continuity Management (BCM) for SHINE Children and Youth Services (SHINE), Governance, Compliance & Reporting (CBF-12) plays a critical role in ensuring the organisation adheres to regulatory frameworks, maintains transparency in operations, and effectively reports on its activities.

This function includes a range of processes that ensure legal, regulatory, and internal compliance is achieved and maintained while promoting good governance practices across SHINE’s operations.

The key business processes (or Sub-CBFs) under this high-level function are essential in preserving the trust of stakeholders, ensuring the integrity of services, and securing SHINE's mission in the long term.

Banner [BCM] [E3] [BIA] [DP] Identification of Detailed Processes (Sub-CBF)

Moh Heng Goh
Business Continuity Management Certified Planner-Specialist-Expert

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Banner [BCM] [E3] [BIA] [DP] Identification of Detailed Processes (Sub-CBF)

CBF-12 Governance, Compliance & Reporting

 

Introduction

[BCM] [SHINE] [E3] [BIA] [DP] [CBF] [12] Governance, Compliance & ReportingIn the context of Business Continuity Management (BCM) for SHINE Children and Youth Services (SHINE), Governance, Compliance & Reporting (CBF-12) plays a critical role in ensuring the organisation adheres to regulatory frameworks, maintains transparency in operations, and effectively reports on its activities.

This function includes a range of processes that ensure legal, regulatory, and internal compliance is achieved and maintained while promoting good governance practices across SHINE’s operations.

The key business processes (or Sub-CBFs) under this high-level function are essential in preserving the trust of stakeholders, ensuring the integrity of services, and securing SHINE's mission in the long term.

Banner [Table] [BCM] [E3] [BIA] Identification of Detailed Processes (Sub-CBF)

Table D1: Sub-Critical Business Functions & Processes for CBF-12

Sub-CBF Code

Sub-CBF

Description of Process / Activity

Examples (in SHINE context)

12.1

Compliance Monitoring

The process of monitoring and ensuring compliance with legal, regulatory, and internal policy requirements.

- Regular internal audits of client service processes to ensure compliance with child protection laws.

- Annual review of SHINE’s data protection policies in alignment with Singapore’s Personal Data Protection Act (PDPA).

12.2

Regulatory Reporting

Ensuring that required reports are generated and submitted to external regulatory bodies and stakeholders.

- Submitting annual reports to Singapore’s Ministry of Social and Family Development (MSF).

- Reporting compliance status to funding agencies and donors.

12.3

Governance Oversight

The establishment of effective governance structures and oversight mechanisms to ensure proper decision-making and accountability.

- Formation of a governance committee responsible for overseeing the ethical delivery of services.

- Regular meetings of SHINE’s board to review operational effectiveness and compliance.

12.4

Policy Development & Review

The creation, revision, and communication of internal policies to ensure alignment with laws and organisational goals.

- Drafting and updating SHINE’s child protection policy to comply with national child welfare standards.

- Reviewing HR policies to ensure alignment with Singapore’s Employment Act.

12.5

Audit and Risk Management

Conducting audits and managing risk to ensure operations are compliant with internal standards and external regulations.

- Conducting internal audits of client records and financial statements.

- Risk assessments for new programs to ensure compliance with funding terms and regulations.

 
 
 Banner [BCM] [E3] [BIA] [Summing Up] Identification of Detailed Processes (Sub-CBF)

CBF-12 Governance, Compliance & Reporting ensures that SHINE Children and Youth Services operates within a well-defined and legally sound framework, making it crucial for maintaining the organisation's reputation, managing risks, and securing funding.

By implementing robust processes such as compliance monitoring, regulatory reporting, governance oversight, policy development, and audit management, SHINE upholds its commitment to transparency, accountability, and compliance with all applicable laws and regulations.

Effective governance and compliance are indispensable to SHINE's resilience in the face of challenges, enabling it to continue delivering high-quality services to children and youth in need. 

 

Continuity of Care: Ensuring SHINE’s Mission Through Effective BCM
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