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Continuity of Care: Ensuring SHINE’s Mission Through Effective BCM
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[BCM] [SHINE] [E3] [BIA] [DP] [CBF] [10] Partnership & Community Network Management

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The CBF-10 Partnership & Community Network Management is a critical business function for SHINE Children and Youth Services (SHINE), focusing on building and maintaining effective partnerships with key community stakeholders and organisations. This function ensures that SHINE’s mission of supporting at-risk youth and families is achieved through collaborative efforts, resource sharing, and sustained engagement.

The development and management of partnerships allow SHINE to expand its impact, align services with community needs, and foster a network of support that is essential for holistic service delivery. Through strategic partnerships with local schools, community organizations, government agencies, and other stakeholders, SHINE can better coordinate resources, ensure program sustainability, and address the diverse needs of its clientele.

Banner [BCM] [E3] [BIA] [DP] Identification of Detailed Processes (Sub-CBF)

Moh Heng Goh
Business Continuity Management Certified Planner-Specialist-Expert

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Banner [BCM] [E3] [BIA] [DP] Identification of Detailed Processes (Sub-CBF)

CBF-10 Partnership & Community Network Management

 

Introduction

[BCM] [SHINE] [E3] [BIA] [DP] [CBF] [10] Partnership & Community Network ManagementThe CBF-10 Partnership & Community Network Management is a critical business function for SHINE Children and Youth Services (SHINE), focusing on building and maintaining effective partnerships with key community stakeholders and organisations. This function ensures that SHINE’s mission of supporting at-risk youth and families is achieved through collaborative efforts, resource sharing, and sustained engagement.

The development and management of partnerships allow SHINE to expand its impact, align services with community needs, and foster a network of support that is essential for holistic service delivery. Through strategic partnerships with local schools, community organizations, government agencies, and other stakeholders, SHINE can better coordinate resources, ensure program sustainability, and address the diverse needs of its clientele.

This chapter explores the key business processes (Sub-CBFs) involved in Partnership & Community Network Management and highlights their importance in strengthening SHINE's community presence and service capacity.

Here’s the detailed table format for CBF-10 Partnership & Community Network Management for SHINE Children and Youth Services (SHINE):

Banner [Table] [BCM] [E3] [BIA] Identification of Detailed Processes (Sub-CBF)

Table D1: Sub-Critical Business Functions & Processes for CBF-10

Sub-CBF Code

Sub-CBF

Description of Process / Activity

Examples (in SHINE context)

10.1

Partnership Development

Identifying, developing, and maintaining relationships with key partners and community networks to advance SHINE's mission and goals. This involves outreach, partnership negotiation, and collaboration.

Collaboration with local schools, community centers, and government agencies to provide support for at-risk youth, such as joint intervention programs.

10.2

Stakeholder Engagement

Engaging with key stakeholders (e.g., donors, partners, local authorities, and community leaders) to align SHINE's services with the community's needs and to ensure effective resource mobilization.

Regular meetings with stakeholders like the Ministry of Social and Family Development (MSF) and local healthcare providers to align services for at-risk youth.

10.3

Community Outreach

Actively engaging with the community through events, workshops, and awareness campaigns to promote SHINE’s services and foster a supportive network for youth and families.

Organizing awareness campaigns and family workshops on mental health, family resilience, and youth empowerment in collaboration with local organizations.

10.4

Network Maintenance and Coordination

Ensuring the continuity and strength of existing partnerships and community networks through regular communication, updates, and joint activities.

Coordinating with community groups, youth NGOs, and schools to share best practices in case management and therapeutic services for youth.

10.5

Resource Sharing and Collaboration

Facilitating resource sharing among community organizations to maximize the collective impact of services provided to vulnerable populations.

Partnering with local businesses and educational institutions to secure internship opportunities and scholarships for at-risk youth.

10.6

Partnership Monitoring and Evaluation

Monitoring the effectiveness of partnerships and community network programs, ensuring they meet their objectives and contribute to the resilience of the community and the organization.

Assessing the outcomes of joint programs, such as collaborative efforts to reduce school dropout rates among vulnerable youth in the community.

10.7

Conflict Resolution and Mediation

Managing and resolving any conflicts or issues that arise within partnerships or between community stakeholders to ensure smooth collaboration.

Mediating disagreements between partner organizations regarding service delivery to ensure uninterrupted support for youth clients.

 
 Examples in SHINE Context
  • Partnership Development: SHINE collaborates with schools to create tailored programs for youth at risk of dropping out, offering counseling and mentorship.
  • Stakeholder Engagement: Engaging with the Ministry of Social and Family Development (MSF) to advocate for policy changes that support the welfare of at-risk youth.
  • Community Outreach: SHINE hosts family-focused workshops in partnership with local community organizations to raise awareness about youth mental health issues.
  • Network Maintenance and Coordination: SHINE continuously communicates with various NGOs to coordinate joint efforts in providing social work services to at-risk youth.
  • Resource Sharing and Collaboration: SHINE collaborates with local businesses to provide at-risk youth with work placements or vocational training opportunities.
  • Partnership Monitoring and Evaluation: SHINE tracks the success of programs like joint afterschool mentoring with local schools, measuring improvements in school attendance and behavior.
  • Conflict Resolution and Mediation: SHINE steps in to resolve conflicts between local community centers and partner organizations to ensure programs run without disruptions.

This table can be incorporated into the chapter for CBF-10 Partnership & Community Network Management, illustrating the core activities involved in managing partnerships and community networks in the context of SHINE.

 Banner [BCM] [E3] [BIA] [Summing Up] Identification of Detailed Processes (Sub-CBF)

Effective Partnership & Community Network Management is indispensable for SHINE’s continued success and growth. By nurturing relationships with community stakeholders, SHINE not only enhances the quality and reach of its programs but also ensures the long-term sustainability of its services for at-risk youth.

The processes outlined in this chapter—ranging from partnership development and stakeholder engagement to conflict resolution and partnership evaluation—are integral to maintaining a robust network that supports SHINE’s mission. As SHINE moves forward, its ability to manage and grow these partnerships will be pivotal in achieving greater outcomes for the communities it serves.

In conclusion, a well-coordinated and engaged partnership and community network is a cornerstone of SHINE’s business continuity and overall organizational effectiveness, making it a key component in its service delivery framework.

 

Continuity of Care: Ensuring SHINE’s Mission Through Effective BCM
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[BCM] [SHINE] [E3] [BIA] [DP] [CBF] [10] Partnership & Community Network Management [BCM] [SHINE] [E3] [BIA] [T1] [CBF] [10] Partnership & Community Network Management [BCM] [SHINE] [E3] [BIA] [T2] [CBF] [10] Partnership & Community Network Management [BCM] [SHINE] [E3] [BIA] [T3] [CBF] [10] Partnership & Community Network Management [BCM] [SHINE] [E3] [BCS] [T2] [CBF] [10] BCS Recovery Strategy [BCM] [SHINE] [E3] [BCS] [T3] [CBF] [10] Minimum Resources Required during a Disaster [BCM] [SHINE] [E3] [PD] [CBF] [10] Partnership & Community Network Management

 


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