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Continuity of Care: Ensuring SHINE’s Mission Through Effective BCM
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[BCM] [SHINE] [E3] [BCS] [T3] [CBF] [5] Minimum Resources Required during a Disaster

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In the event of a disaster, SHINE Children and Youth Services must maintain continuity of care for its clients.

The minimum resources required to support the recovery of essential services within the Case Management & Client Support Coordination function (CBF-5) are outlined below.

This includes a breakdown of the required resources for each Sub-Critical Business Function (Sub-CBF) under CBF-5, ensuring that staff, technology, and physical infrastructure are available to continue operations in the event of an emergency or disaster.

The table provides a detailed overview of each Sub-CBF within CBF-5, specifying the resources necessary at each recovery location to enable the resumption of services.

Banner [BCM] [E3] [BCS] [T3] Minimum Resources Required during a Disaster

Moh Heng Goh
Business Continuity Management Certified Planner-Specialist-Expert

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Banner [BCM] [E3] [BCS] [T3] Minimum Resources Required during a Disaster

CBF-5 Case Management & Client Support Coordination

[BCM] [SHINE] [E3] [BCS] [T3] [CBF] [5] Minimum Resources Required during a Disaster

In the event of a disaster, SHINE Children and Youth Services must maintain continuity of care for its clients.

The minimum resources required to support the recovery of essential services within the Case Management & Client Support Coordination function (CBF-5) are outlined below.

This includes a breakdown of the required resources for each Sub-Critical Business Function (Sub-CBF) under CBF-5, ensuring that staff, technology, and physical infrastructure are available to continue operations in the event of an emergency or disaster.

The table provides a detailed overview of each Sub-CBF within CBF-5, specifying the resources required at each recovery location to resume services.

Banner [Table] [BCM] [E3] [BCS] [T3] Minimum Resources Required during a Disaster

Table S3: Minimum Resources Required During a Disaster for CBF-5

Sub-CBF Code

Sub-CBF

Recovery Location

Minimum Resource Requirements per Function per Recovery Location

No. of Staff (Min Qty)

No. of Seats (Min Qty)

No. of Tel (Min Qty)

No of PC/Laptops (Min Qty)

Others (Description & Min Qty)

5.1

Client Intake & Assessment

Disaster Recovery Site

Computer workstations, client intake forms, and network access

3

3

2

3

Portable phone for field staff (2)

5.2

Case Management Planning

Temporary Facility

Laptops, case management software, hard-copy case files

2

2

2

2

Backup power source (1)

5.3

Coordination of Support Services

Temporary Facility

Telephone lines, case coordination software, and client communication tools

4

4

4

4

Portable charger for devices (2)

5.4

Monitoring & Follow-up

Disaster Recovery Site

Laptops, internet connectivity, and monitoring systems

3

3

3

3

Mobile phones (for staff coordination)

5.5

Documentation & Reporting

Primary Backup Site

Computers, documentation software, storage media

2

2

2

2

Printer (1), External storage devices (2)

5.6

Client Discharge & Transition

Disaster Recovery Site

Client transition files, portable storage devices

2

2

2

2

Temporary office furniture (2 sets)

 
 
 

Banner [BCM] [E3] [BCS] [Summing Up] [T3] Minimum Resources Required during a Disaster

The minimum resources outlined in this chapter are essential for SHINE Children and Youth Services to continue providing critical support during a disaster.

By identifying the necessary staff, equipment, and locations, SHINE can ensure the continuity of its Case Management & Client Support Coordination services, enabling it to meet clients' needs even under challenging circumstances.

Proper planning, resource allocation, and disaster recovery preparedness are fundamental to SHINE's ability to maintain its mission of serving at-risk youth and their families, ensuring swift and effective recovery and service resumption.

 

Continuity of Care: Ensuring SHINE’s Mission Through Effective BCM
eBook 3: Starting Your BCM Implementation
MBCO P&S RAR T1 RAR T2 RAR T3 BCS T1  CBF
[BCM] [SHINE] [E3] [BIA] MBCO Corporate MBCO [BCM] [SHINE] [E3] [BIA] [PS] Key Product and Services [BCM] [SHINE] [E3] [RAR] [T1] List of Threats [BCM] [SHINE] [E3] [RAR] [T2] Treatment and Control [BCM] [SHINE] [E3] [RAR] [T3] Risk Impact and Likelihood Assessment [BCM] [SHINE] [E3] [BCS] [T1] Mitigation Strategies and Justification [BCM] [SHINE] [E1] [C10] Identifying Critical Business Functions
CBF-5 Case Management & Client Support Coordination
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[BCM] [SHINE] [E3] [BIA] [DP] [CBF] [5] Case Management & Client Support Coordination [BCM] [SHINE] [E3] [BIA] [T1] [CBF] [5] Case Management & Client Support Coordination [BCM] [SHINE] [E3] [BIA] [T2] [CBF] Case Management & Client Support CoordinationCounselling & Therapy Services [BCM] [SHINE] [E3] [BIA] [T3] [CBF] Case Management & Client Support CoordinationCounselling & Therapy Services [BCM] [SHINE] [E3] [BCS] [T2] [CBF] [5] BCS Recovery Strategy [BCM] [SHINE] [E3] [BCS] [T3] [CBF] [5] Minimum Resources Required during a Disaster [BCM] [SHINE] [E3] [PD] [CBF] [5] Case Management & Client Support Coordination

 


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