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Continuity of Care: Ensuring SHINE’s Mission Through Effective BCM
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[BCM] [SHINE] [E3] [BCS] [T3] [CBF] [11] Minimum Resources Required during a Disaster

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The ability to maintain critical operations during a disaster is heavily dependent on the availability of essential resources. For SHINE Children and Youth Services, CBF-11: Facilities, IT Systems & Service Infrastructure encompasses the foundational elements that support the organisation’s day-to-day and crisis operations.

These include the management of physical facilities, IT systems, telecommunications, data centres, service support, and business continuity planning.

This chapter identifies the minimum resources required for each Sub-Critical Business Function (Sub-CBF) to ensure continuity and rapid recovery in the event of a disaster.

Staffing, workstations, telecommunications, computing devices, and any other specific operational requirements define the resources.

Banner [BCM] [E3] [BCS] [T3] Minimum Resources Required during a Disaster

Moh Heng Goh
Business Continuity Management Certified Planner-Specialist-Expert

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Banner [BCM] [E3] [BCS] [T3] Minimum Resources Required during a Disaster

 

CBF-11 Facilities, IT Systems & Service Infrastructure

[BCM] [SHINE] [E3] [BCS] [T3] [CBF] [11] Minimum Resources Required during a Disaster

The ability to maintain critical operations during a disaster is heavily dependent on the availability of essential resources.

For SHINE Children and Youth Services, CBF-11: Facilities, IT Systems & Service Infrastructure encompasses the foundational elements that support the organisation’s day-to-day and crisis operations.

These include the management of physical facilities, IT systems, telecommunications, data centres, service support, and business continuity planning.

This chapter identifies the minimum resources required for each Sub-Critical Business Function (Sub-CBF) to ensure continuity and rapid recovery in the event of a disaster.

Staffing, workstations, telecommunications, computing devices, and any other specific operational requirements define the resources.

Banner [Table] [BCM] [E3] [BCS] [T3] Minimum Resources Required during a Disaster

Table S3: Minimum Resources Required During a Disaster for CBF-11

Sub-CBF Code

Sub-CBF

Recovery Location

Minimum Resource Requirements Per Function Per Recovery Location

Number of Staff (Min Qty)

No of Seats (Min Qty)

No of Tel (Min Qty)

No of PC/ Laptops (Min Qty)

Others (Pls describe and provide min qty)

11.1

Facility Management

HQ / Alternate Facility

Ensure access to operational premises, utilities, security, and maintenance services

3

3

2

2

Cleaning & maintenance equipment (min 1 set), Backup power supply (1 UPS unit)

11.2

IT Systems Management

Primary Data Centre / Secondary Site

Maintain critical IT systems, network infrastructure, and applications

4

4

3

4

Server access credentials (min 1 set), System monitoring tools (1 license)

11.3

Telecommunication Services

HQ / Alternate Facility

Ensure continuity of internal and external communications

2

2

4

2

VoIP phones (2), Mobile phones (2)

11.4

Data Centre Management

Data Centre / DR Site

Manage servers, storage, and backup systems for uninterrupted operations

3

3

2

3

Backup tapes/cloud storage (min 1 set), Cooling & fire suppression equipment (1 set)

11.5

Service Support and Vendor Management

HQ / Remote Access

Coordinate with external vendors for repair, maintenance, and support

2

2

2

2

Vendor contact list (1 set), SLA agreements (1 copy each)

11.6

Business Continuity Planning for IT Infrastructure

HQ / Remote Access

Execute IT disaster recovery and continuity plans

2

2

1

2

BCP documentation (1 set), Emergency communication tools (1 set)

 

Banner [BCM] [E3] [BCS] [Summing Up] [T3] Minimum Resources Required during a Disaster

Ensuring operational resilience at SHINE requires a well-defined minimum set of resources across all critical functions within CBF-11.

By establishing the necessary staffing levels, workstations, communication tools, computing devices, and specialised equipment, the organisation can mitigate the impact of disasters, maintain service continuity, and safeguard both internal and client-facing operations.

Regular review and updates of these resource requirements are essential to address evolving operational demands and technological changes.

 

Continuity of Care: Ensuring SHINE’s Mission Through Effective BCM
eBook 3: Starting Your BCM Implementation
MBCO P&S RAR T1 RAR T2 RAR T3 BCS T1  CBF
[BCM] [SHINE] [E3] [BIA] MBCO Corporate MBCO [BCM] [SHINE] [E3] [BIA] [PS] Key Product and Services [BCM] [SHINE] [E3] [RAR] [T1] List of Threats [BCM] [SHINE] [E3] [RAR] [T2] Treatment and Control [BCM] [SHINE] [E3] [RAR] [T3] Risk Impact and Likelihood Assessment [BCM] [SHINE] [E3] [BCS] [T1] Mitigation Strategies and Justification [BCM] [SHINE] [E1] [C10] Identifying Critical Business Functions
CBF-11 Facilities, IT Systems & Service Infrastructure
DP BIAQ T1 BIAQ T2 BIAQ T3 BCS T2 BCS T3 PD
[BCM] [SHINE] [E3] [BIA] [DP] [CBF] [11] Facilities, IT Systems & Service Infrastructure [BCM] [SHINE] [E3] [BIA] [T1] [CBF] [11] Facilities, IT Systems & Service Infrastructure [BCM] [SHINE] [E3] [BIA] [T2] [CBF] [11] Facilities, IT Systems & Service Infrastructure [BCM] [SHINE] [E3] [BIA] [T3] [CBF] [11] Facilities, IT Systems & Service Infrastructure [BCM] [SHINE] [E3] [BCS] [T2] [CBF] [11] BCS Recovery Strategy [BCM] [SHINE] [E3] [BCS] [T3] [CBF] [11] Minimum Resources Required during a Disaster [BCM] [SHINE] [E3] [PD] [CBF] [11] Facilities, IT Systems & Service Infrastructure

 


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