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Continuity of Care: Ensuring SHINE’s Mission Through Effective BCM
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[BCM] [SHINE] [E3] [BCS] [T3] [CBF] [10] Minimum Resources Required during a Disaster

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In any crisis or disaster scenario, SHINE Children and Youth Services (SHINE) must ensure continuity of its critical functions to maintain essential partnerships, stakeholder engagements, and community support.

The purpose of this chapter is to identify the minimum resources required to sustain the Sub-Critical Business Functions (Sub-CBFs) of CBF-10 Partnership & Community Network Management during a disruption.

By clearly defining staff requirements, equipment, and alternate recovery locations, SHINE can effectively plan for business continuity, minimise service interruptions, and uphold its commitment to the community.

Banner [BCM] [E3] [BCS] [T3] Minimum Resources Required during a Disaster

Moh Heng Goh
Business Continuity Management Certified Planner-Specialist-Expert

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Banner [BCM] [E3] [BCS] [T3] Minimum Resources Required during a Disaster

 

CBF-10 Partnership & Community Network Management

[BCM] [SHINE] [E3] [BCS] [T3] [CBF] [10] Minimum Resources Required during a Disaster

In any crisis or disaster scenario, SHINE Children and Youth Services (SHINE) must ensure continuity of its critical functions to maintain essential partnerships, stakeholder engagements, and community support.

The purpose of this chapter is to identify the minimum resources required to sustain the Sub-Critical Business Functions (Sub-CBFs) of CBF-10 Partnership & Community Network Management during a disruption.

By clearly defining staff requirements, equipment, and alternate recovery locations, SHINE can effectively plan for business continuity, minimise service interruptions, and uphold its commitment to the community.

Banner [Table] [BCM] [E3] [BCS] [T3] Minimum Resources Required during a Disaster

Table S3: Minimum Resources Required During a Disaster for CBF-10

Sub-CBF Code

Sub-CBF

Recovery Location

Minimum Resource Requirements Per Function Per Recovery Location

Number of Staff (Min Qty)

No of Seats (Min Qty)

No of Tel (Min Qty)

No of PC/Laptops (Min Qty)

Others (Pls describe and provide min qty)

CBF-10.1

Partnership Development

SHINE HQ Backup Office

Staff to maintain partner communication, update partnership records

3

3

2

3

Internet access (1), Printer (1)

CBF-10.2

Stakeholder Engagement

SHINE HQ Backup Office

Staff to manage stakeholder communication, meeting coordination

2

2

2

2

Video conferencing setup (1)

CBF-10.3

Community Outreach

Alternate Community Centre

Staff to coordinate outreach programs and emergency support

4

4

2

3

Vehicles for transport (2), Mobile hotspot (2)

CBF-10.4

Network Maintenance and Coordination

SHINE HQ Backup Office

Staff to maintain partner and community network communications

2

2

1

2

Network monitoring software (1)

CBF-10.5

Resource Sharing and Collaboration

SHINE HQ Backup Office

Staff to manage shared resources and facilitate collaboration

2

2

1

2

Shared database access (1)

CBF-10.6

Partnership Monitoring and Evaluation

SHINE HQ Backup Office

Staff to track performance and monitor partnership outcomes

2

2

1

2

Data analytics tools (1)

CBF-10.7

Conflict Resolution and Mediation

SHINE HQ Backup Office

Staff to resolve conflicts and mediate partner/community issues

2

2

1

2

Confidential meeting room (1)
 

Banner [BCM] [E3] [BCS] [Summing Up] [T3] Minimum Resources Required during a Disaster

By clearly defining the minimum resources required for each Sub-CBF within CBF-10 Partnership & Community Network Management, SHINE ensures that key partnership and community functions can continue with minimal disruption during a disaster.

This framework provides a foundation for effective business continuity planning, enabling SHINE to maintain stakeholder confidence, sustain vital community programs, and recover swiftly from unforeseen events. Regular reviews and updates of resource requirements are essential to adapt to evolving operational needs and potential disaster scenarios.

 

Continuity of Care: Ensuring SHINE’s Mission Through Effective BCM
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