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Continuity of Care: Ensuring SHINE’s Mission Through Effective BCM
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[BCM] [SHINE] [E3] [BCS] [T3] [CBF] [1] Minimum Resources Required during a Disaster

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In the event of a disaster, ensuring the continuity of critical business functions is paramount for any organisation.

For SHINE Children and Youth Services (SHINE), "Educational Psychology Services" (EPS) is a core function that supports children and youth who need psychological and educational assessments.

During times of disruption, the ability to recover essential services, continue assessment and intervention programs, and maintain stakeholder engagement becomes crucial.

This chapter focuses on identifying the minimum resources required to sustain EPS operations during a disaster, ensuring that key services can be maintained despite disruptions.

Banner [BCM] [E3] [BCS] [T3] Minimum Resources Required during a Disaster

Moh Heng Goh
Business Continuity Management Certified Planner-Specialist-Expert

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Banner [BCM] [E3] [BCS] [T3] Minimum Resources Required during a Disaster

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Minimum Resources Required During a Disaster

 

CBF-1 Educational Psychology Services (EPS)

[BCM] [SHINE] [E3] [BCS] [T3] [CBF] [1] Minimum Resources Required during a Disaster

In the event of a disaster, ensuring the continuity of critical business functions is paramount for any organisation.

For SHINE Children and Youth Services (SHINE), "Educational Psychology Services" (EPS) is a core function that supports children and youth who need psychological and educational assessments.

During times of disruption, the ability to recover essential services, continue assessment and intervention programs, and maintain stakeholder engagement becomes crucial.

This chapter focuses on identifying the minimum resources required to sustain EPS operations during a disaster, ensuring that key services can be maintained despite disruptions.

The table below outlines the necessary resources for each sub-Critical Business Function (Sub-CBF) under EPS, including recovery locations, required staffing, and technological resources.

This table serves as a reference for SHINE’s disaster recovery planning, ensuring that essential services are not compromised during an emergency.

Banner [Table] [BCM] [E3] [BCS] [T3] Minimum Resources Required during a Disaster

Table S3: Minimum Resources Required During a Disaster for CBF-1

 

Sub-CBF Code

Sub-CBF

Recovery Location

Minimum Resource Requirements Per Function Per Recovery Location

Number of Staff (Min Qty)

No of Seats (Min Qty)

No of Tel (Min Qty)

No of PC/Laptops (Min Qty)

Others (Pls describe and provide min qty)

1.1

Psycho-educational Assessment & Diagnosis

Main office / Remote

Assessment materials, diagnostic tools, assessment forms, audio/visual equipment for virtual assessments, and internet connection for virtual consultations

2

2

2

2

Paper forms for assessment (min 100 sheets)

1.2

Reassessment & Educational Needs Review

Main office / Remote

Previous assessments, review tools, internet access for virtual review meetings, and reporting templates

2

2

2

2

Paper forms for reassessment (min 50 sheets)

1.3

Learning Intervention Programmes

Main office / Outreach

Intervention materials, teaching aids, online learning platforms, internet connection, training resources for staff and volunteers

3

3

3

3

Learning aids, printed resources (min qty 50)

1.4

Consultation & Stakeholder Engagement

Main office / Remote

Video conferencing tools, client contact information, email access, documentation systems, and printed materials for consultations

2

2

2

2

Printed information for consultations (min 20 copies)

1.5

Intake & Referral Management

Main office / Remote

Intake forms, referral documents, phone lines, online forms, and client management systems

2

2

2

2

Referral forms (min qty 50)

1.6

Progress Monitoring, Review & Exit Planning

Main office / Remote

Monitoring tools, review forms, exit strategy documents, and progress tracking software

2

2

2

2

Progress forms (min qty 50)

1.7

Documentation, Reporting & Compliance

Main office

Reporting software, document templates, backup systems, email, and internet access

1

1

1

1

Backup systems (1 external drive)

1.8

Capacity Building & Volunteer/Community Programmes

Main office / Outreach

Training materials, volunteer management tools, event space, internet access for remote workshops, and printed materials for community events

3

3

3

3

Training materials (min 50 copies)
 

Banner [BCM] [E3] [BCS] [Summing Up] [T3] Minimum Resources Required during a Disaster

The table presented provides a comprehensive overview of the minimum resources required for SHINE's Educational Psychology Services (EPS) during a disaster.

By ensuring the availability of these resources, SHINE can effectively continue to provide vital psychological assessments, interventions, and consultations despite disruptions caused by unforeseen events.

This proactive approach to resource planning allows SHINE to not only comply with operational resilience standards but also ensure the continuity of services that are critical to the well-being of children and youth.

These minimum requirements serve as the foundation for SHINE’s disaster recovery strategy, enabling the organisation to resume operations quickly, minimise service downtime, and continue its mission of supporting children and youth in need of psychological services.

By regularly reviewing and updating these requirements, SHINE ensures that its disaster recovery plans remain relevant and robust in the face of future challenges.

 

Continuity of Care: Ensuring SHINE’s Mission Through Effective BCM
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[BCM] [SHINE] [E3] [BIA] MBCO Corporate MBCO [BCM] [SHINE] [E3] [BIA] [PS] Key Product and Services [BCM] [SHINE] [E3] [RAR] [T1] List of Threats [BCM] [SHINE] [E3] [RAR] [T2] Treatment and Control [BCM] [SHINE] [E3] [RAR] [T3] Risk Impact and Likelihood Assessment [BCM] [SHINE] [E3] [BCS] [T1] Mitigation Strategies and Justification [BCM] [SHINE] [E1] [C10] Identifying Critical Business Functions
CBF-01 Educational Psychology Services (EPS)
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[BCM] [SHINE] [E3] [BIA] [DP] [CBF] [1] Educational Psychology Services (EPS) [BCM] [SHINE] [E3] [BIA] [T1] [CBF] [1] Educational Psychology Services (EPS) New call-to-action New call-to-action [BCM] [SHINE] [E3] [BCS] [T2] [CBF] [1] Recovery Strategies [BCM] [SHINE] [E3] [BCS] [T3] [CBF] [1] Minimum Resources Required during a Disaster New call-to-action

 

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