[BCM] [SHINE] [E3] [BCS] [T2] [CBF] [7] Recovery Strategies

CBF-7: Communications & Stakeholder Coordination

[BCM] [SHINE] [E3] [BCS] [T2] [CBF] [7] BCS Recovery Strategy

Effective communication and stakeholder coordination are critical for SHINE to maintain trust and operational continuity during a crisis.

The recovery strategies for CBF-7 focus on ensuring timely, accurate, and coordinated communication both internally and externally, while safeguarding sensitive information.

Each sub-critical business function (Sub-CBF) is supported by targeted strategies to restore normal operations within its defined recovery time objective (RTO).

Table S2: Recovery Strategies for CBF-7

Sub-CBF Code	Sub-CBF	RTO	Recovery Strategy	Recovery Location	Details of Recovery Strategy	Justification for Selected Recovery Strategy
7.1	Stakeholder Identification	4 hrs	Maintain an updated digital stakeholder database	Cloud-based secure server	Use a real-time CRM system to access stakeholder contact details and preferences.	Quick retrieval ensures no delays in critical communications and coordination.
7.2	Communication Planning	6 hrs	Pre-approved communication templates & protocols	Main office & backup site	Develop scenario-based communication plans, approval workflows, and escalation procedures.	Minimises planning time during crises, ensuring consistent messaging
7.3	Crisis Communication Execution	2 hrs	Crisis communication team activation	Crisis room & virtual collaboration platform	Mobilise the trained communication team to execute planned messages across channels.	Ensures rapid, coordinated response to maintain public confidence
7.4	Internal Communications	3 hrs	Multi-channel internal messaging system	Main office & cloud-based messaging platform	Use email, intranet, and instant messaging to inform staff of roles, updates, and safety instructions.	Maintains staff awareness, coordination, and morale during disruption
7.5	External Communications	4 hrs	Press release & social media management	Public relations office & virtual newsroom	Deploy pre-approved media statements and social media updates; monitor feedback.	Maintains public trust and reputation; ensures timely updates to key external stakeholders
7.6	Stakeholder Feedback Collection	12 hrs	Online feedback portal & helpline	Cloud-based portal	Collect stakeholder feedback through surveys, helplines, and email responses.	Facilitates evaluation of communication effectiveness and identification of issues
7.7	Stakeholder Coordination	6 hrs	Collaborative coordination platform	Cloud-based project management tool	Use shared dashboards and task assignments to coordinate response activities.	Enables seamless collaboration across teams and external partners
7.8	Post-Crisis Communication Review	24 hrs	After-action review & reporting	Office & cloud archive	Conduct post-crisis debriefs, assess performance, and document lessons learned.	Supports continuous improvement of communication plans and strategies

Recovery strategies for CBF-7 ensure that SHINE can rapidly re-establish critical communication channels and stakeholder coordination during and after a crisis.

By leveraging cloud-based systems, pre-approved protocols, and trained personnel, SHINE strengthens its resilience, protects its reputation, and maintains stakeholder trust.

These strategies also facilitate continuous improvement through post-crisis reviews, ensuring better preparedness for future disruptions.

Continuity of Care: Ensuring SHINE’s Mission Through Effective BCM
eBook 3: Starting Your BCM Implementation
MBCO	P&S	RAR T1	RAR T2	RAR T3	BCS T1	CBF

CBF-7 Communications & Stakeholder Coordination
DP	BIAQ T1	BIAQ T2	BIAQ T3	BCS T2	BCS T3	PD

More Information About Business Continuity Management Courses

To learn more about the course and schedule, click the buttons below for the BCM-300 Business Continuity Management Implementer [BCM-3] and the BCM-5000 Business Continuity Management Expert Implementer [BCM-5].



	Please feel free to send us a note if you have any questions.

Continuity of Care: Ensuring SHINE’s Mission Through Effective BCM

[BCM] [SHINE] [E3] [BCS] [T2] [CBF] [7] Recovery Strategies

Business Continuity Management Certified Planner-Specialist-Expert

CBF-7: Communications & Stakeholder Coordination

Table S2: Recovery Strategies for CBF-7

Continuity of Care: Ensuring SHINE’s Mission Through Effective BCM

More Information About Business Continuity Management Courses

Your Comments Here :

More Posts

Continuity of Care: Ensuring SHINE’s Mission Through Effective BCM

[BCM] [SHINE] [E3] [BCS] [T2] [CBF] [7] Recovery Strategies

hbspt.cta._relativeUrls=true;hbspt.cta.load(3893111, '473c0465-7023-4f90-be51-f552647b8dc9', {"useNewLoader":"true","region":"na1"});

Business Continuity Management Certified Planner-Specialist-Expert

hbspt.cta._relativeUrls=true;hbspt.cta.load(3893111, '473c0465-7023-4f90-be51-f552647b8dc9', {"useNewLoader":"true","region":"na1"}); CBF-7: Communications & Stakeholder Coordination

hbspt.cta._relativeUrls=true;hbspt.cta.load(3893111, 'b310b315-fb2c-4eb5-9036-97fb7da29641', {"useNewLoader":"true","region":"na1"});

Table S2: Recovery Strategies for CBF-7

hbspt.cta._relativeUrls=true;hbspt.cta.load(3893111, '317d6303-6c77-453c-a507-827f436afd9f', {"useNewLoader":"true","region":"na1"});

Continuity of Care: Ensuring SHINE’s Mission Through Effective BCM

More Information About Business Continuity Management Courses

Your Comments Here :

More Posts

CBF-7: Communications & Stakeholder Coordination