[BCM] [SHINE] [E3] [BCS] [T2] [CBF] [10] Recovery Strategies

CBF-10 Partnership & Community Network Management

Recovery strategies for SHINE’s Partnership & Community Network Management focus on ensuring continuity of critical collaborative processes during and after a disruption.

The goal is to maintain strong relationships with partners, stakeholders, and the community while minimising operational downtime.

These strategies address the rapid resumption of activities, alternative workflows, and the use of digital platforms to sustain engagement, coordination, and resource sharing.

Table S2: Recovery Strategies for CBF-10

Sub-CBF Code	Sub-CBF	RTO	Recovery Strategy	Recovery Location	Details of Recovery Strategy	Justification for Selected Recovery Strategy
10.1	Partnership Development	48 hours	Remote collaboration and digital communication	SHINE HQ and cloud platforms	Use video conferencing, collaborative platforms, and document sharing to continue partnership development activities	Ensures ongoing communication with partners without physical meetings; minimises disruption
10.2	Stakeholder Engagement	24 hours	Virtual stakeholder meetings and digital newsletters	SHINE HQ and online platforms	Conduct online updates, surveys, and engagement sessions with stakeholders	Maintains transparency and trust with stakeholders during crises
10.3	Community Outreach	72 hours	Online campaigns and virtual programs	SHINE HQ and social media platforms	Deliver programs and outreach via webinars, social media, and email campaigns	Continues community engagement and prevents service gaps
10.4	Network Maintenance and Coordination	48 hours	Centralised communication hub	SHINE HQ and cloud-based network tools	Use a digital platform to coordinate activities, share schedules, and track progress	Keeps networks operational and coordinated even if physical meetings are disrupted
10.5	Resource Sharing and Collaboration	72 hours	Cloud-based resource access	SHINE HQ and secure cloud storage	Provide partners with shared digital resources, templates, and guides	Ensures collaboration continues and resource access is uninterrupted
10.6	Partnership Monitoring and Evaluation	96 hours	Online monitoring tools	SHINE HQ and online dashboards	Use digital dashboards to track KPIs, evaluate partnership performance, and generate reports	Enables data-driven decisions without relying on physical monitoring
10.7	Conflict Resolution and Mediation	48 hours	Virtual mediation sessions	SHINE HQ and secure online meeting platforms	Conduct conflict resolution sessions using video conferencing and online mediation tools.	Maintains strong relationships and prevents escalation despite physical restrictions

The recovery strategies for SHINE’s Partnership & Community Network Management prioritise rapid resumption, digital adaptability, and continuity of stakeholder relationships.

By leveraging technology and establishing transparent remote operations processes, SHINE can sustain critical partnership activities, protect community trust, and ensure resilience against operational disruptions.

These strategies also provide a foundation for continuous improvement, allowing the organisation to refine approaches based on real-time experiences and feedback.

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MBCO	P&S	RAR T1	RAR T2	RAR T3	BCS T1	CBF

CBF-10 Partnership & Community Network Management
DP	BIAQ T1	BIAQ T2	BIAQ T3	BCS T2	BCS T3	PD

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