[BCM] [SHINE] [E1] [C12] [Back Cover] eBook 1

Back Cover Content 

Building resilience is essential for sustaining SHINE Children and Youth Services’ mission to support children, youths, and their families. Continuity of Care: Ensuring SHINE’s Mission Through Effective BCM provides SHINE’s BCM coordinators—and the broader continuity and risk management community—with a clear, structured, and practitioner-driven guide to understanding and implementing Business Continuity Management within a social service environment.

This eBook consolidates the essential components of SHINE’s BCM journey, offering insights into organisational analysis, risk assessment, and continuity planning within a robust ISO 22301-aligned framework.

Whether you are a BCM coordinator, risk professional, or organisational leader, this resource strengthens your ability to safeguard critical services and uphold SHINE’s community commitments, even amid disruptions.

Readers seeking to deepen their competencies will also discover opportunities to advance their skills through BCM Institute’s internationally recognised BCM training and certification programmes.

Inside this eBook, you will learn how SHINE:

• Introduces Business Continuity Management as a foundational capability for service delivery.
• Understands its organisational structure, mission, and service ecosystem.
• Establishes clear BCM goals and business continuity objectives for sustained operations.
• Defines planning assumptions specific to social service operations.
• Develops a competent and structured BCM team.
• Assesses internal and external operating environments.
• Implements a proven BCM planning methodology aligned with ISO 22301.
• Identifies risks, threats, and vulnerabilities affecting service continuity.
• Determines and prioritises critical business functions essential to client support.