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Implementing Business Continuity Management for MINDS: Ensuring Continuity of Care and Services
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[BCM] [MINDS] [E3] [RAR] [T1] List of Threats

Risk Assessment and Risk Analysis (RAR) is a New call-to-actionfoundational component of Business Continuity Management (BCM). 

For an organisation such as MINDS, which provides essential education, training, residential, and community-based services to persons with intellectual disabilities, understanding potential threats is critical to safeguarding service continuity, client well-being, staff safety, and regulatory compliance.

This chapter identifies and categorises threats that could disrupt MINDS’ operations, facilities, people, supply chains, and supporting systems.

The threats are analysed at both country level (Singapore-wide or external environment) and organisation level (specific to MINDS’ operations, centres, and stakeholders), in line with good BCM practice and guidance referenced from BCMpedia.

 

Banner [BCM] [E3] [RAR] [T1] List of Threats

Moh Heng Goh
Business Continuity Management Certified Planner-Specialist-Expert

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Part 1: RAR - List of Threats

Banner [BCM] [E3] [RAR] [T1] List of Threats
 

Introduction

[BCM] [MINDS] [E3] [RAR] [T1] List of Threats

Risk Assessment and Risk Analysis (RAR) is a foundational component of Business Continuity Management (BCM).

For an organisation such as MINDS, which provides essential education, training, residential, and community-based services to persons with intellectual disabilities, understanding potential threats is critical to safeguarding service continuity, client well-being, staff safety, and regulatory compliance.

This chapter identifies and categorises threats that could disrupt MINDS’ operations, facilities, people, supply chains, and supporting systems.

The threats are analysed at both country level (Singapore-wide or external environment) and organisation level (specific to MINDS’ operations, centres, and stakeholders), in line with good BCM practice and guidance referenced from BCMpedia.

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Table R1: List of Threats

Category of Threats

Types of Threats

Description of Threats

Country Level (C)

Organisation Level (O)

Denial of Access – Natural Disaster

Flooding

Heavy rainfall leading to flash floods affecting access to buildings and transport routes

Urban flooding in low-lying areas across Singapore

Inaccessibility of MINDS schools, training centres, or residential homes; delays in transporting clients

Fire (Natural causes)

Fires caused by lightning strikes or extreme heat conditions

Risk during prolonged dry or hot weather periods

Evacuation of residents or students; temporary closure of affected facilities

Pandemics / Infectious Disease Outbreaks

Widespread infectious diseases causing movement restrictions

Nationwide public health emergencies (e.g. COVID-19-type events)

Suspension of programmes, reduced face-to-face services, infection risk to vulnerable clients

Haze / Air Pollution

Transboundary haze affecting air quality

Regional haze incidents affecting Singapore

Health risks to clients; outdoor activities cancelled; centres may close temporarily

Denial of Access – Man-made Disaster

Building Fire (Accidental/Deliberate)

Fire caused by electrical faults, human error, or arson

Fire incidents affecting public or private buildings

Evacuation of MINDS facilities; loss of specialised equipment and learning materials

Terrorist Attack

Acts of terrorism impacting public spaces

National security threat in Singapore

Restricted access to centres; heightened security requirements; programme disruption

Civil Disorder / Public Unrest

Riots, protests, or large-scale disturbances

Rare but possible public order incidents

Transport disruption affecting staff and clients travelling to centres

Utility Failure (External cause)

Power, water, or gas outages due to accidents or sabotage

Nationwide or regional utility disruption

Loss of essential services in residential homes and training centres

Unavailability of People

Staff Shortage (Illness)

High absenteeism due to illness or outbreaks

Widespread illness affecting workforce availability

Insufficient trained caregivers, teachers, or therapists to run programmes safely

Industrial Action

Strike action affecting essential services

Disruption in transport, healthcare, or public services

Staff unable to reach workplaces; delayed services

Skills Dependency

Reliance on specialised or key personnel

National shortage of trained care professionals

Loss of critical knowledge if key MINDS staff are unavailable

Volunteer Unavailability

Reduced availability of volunteers

Volunteer participation declines during crises

Impact on enrichment programmes and community engagement

Disruption to the Supply Chain

Medical & Care Supplies Shortage

Disruption in supply of PPE, medication, or care items

Global or regional supply chain disruptions

Insufficient supplies for residential and day-care services

Food Supply Disruption

Delays or shortages from food suppliers

National logistics or import disruptions

Meal provision issues in residential homes and day activity centres

Transport Services Disruption

Failure of outsourced transport providers

Public transport or vendor disruption

Clients unable to attend schools, training, or community programmes

Vendor Dependency

Over-reliance on single suppliers

Supplier insolvency or service failure

Delays in repairs, maintenance, or programme delivery

Equipment and IT-Related Disruption

IT System Failure

Breakdown of servers, networks, or applications

National ICT infrastructure issues

Inaccessibility of client records, case management, and reporting systems

Cyberattack (Ransomware, Malware)

Malicious attacks compromising systems or data

Increasing cyber threats in Singapore

Exposure of sensitive client data; service disruption

Power Failure (Internal)

Electrical faults within buildings

Isolated or localised outages

Shutdown of assistive devices, lifts, and IT systems

Equipment Breakdown

Failure of specialised care or training equipment

Normal wear and tear

Disruption to therapy sessions, vocational training, or daily living support

 

Banner [Table] [BCM] [E3] [RAR] [Summing Up] [T1] List of Threats

The threats identified in this RAR reflect both the external operating environment of Singapore and the unique operational realities of MINDS as a social service organisation supporting persons with intellectual disabilities.

Many of these threats—such as pandemics, staff shortages, IT disruptions, and supply chain failures—can have immediate and severe impacts on client safety, service continuity, and regulatory obligations.

By systematically identifying these threats, MINDS can better prioritise risk mitigation strategies, define Minimum Business Continuity Objectives (MBCO), and develop robust business continuity and recovery plans.

This proactive approach strengthens organisational resilience and ensures that MINDS remains capable of delivering essential services to its beneficiaries, even during disruptive events.

 

 

Implementing Business Continuity Management for MINDS:
Ensuring Continuity of Care and Services
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