[BCM] [GRA] [E3] [BIA] [P1] [CBF] [1] Gambling Licensing and Approval

Sub-CBF Code

Sub-CBF

Description of CBF

Business Unit Minimum Business Continuity Objective (MBCO)

1-1

Licence Application Intake and Registration

Receipt, logging, validation, and tracking of incoming licence applications from gambling operators.

Minimum 70% of applications must be logged and acknowledged within 1 working day during disruption.

1-2

Applicant Eligibility Assessment

Assessment of legal, financial, and governance suitability of licence applicants.

At least 50% of high-priority applications must be assessed to maintain regulatory pipeline continuity.

1-3

Regulatory Due Diligence and Screening

Conducting background checks, financial screening, and compliance verification.

Critical risk screening must continue for all high-risk applicants with no interruption to priority cases.

1-4

Risk Evaluation of Applicants

Evaluating risk exposure of applicants based on operational and financial profiles.

Minimum risk scoring must be completed for all priority applications before approval decisions.

1-5

Inter-Agency Consultation and Clearance

Coordination with law enforcement, financial regulators, and government agencies.

Essential inter-agency consultations must continue for critical cases within 3 working days.

1-6

Licensing Decision and Approval Workflow

Evaluation and approval or rejection of licensing applications.

Maintain at least 60% of scheduled licensing decisions to avoid regulatory backlog escalation.

1-7

Licence Issuance and Documentation

Issuance of official licences, certificates, and approval documentation.

All approved licences must be issued within 2 working days of decision confirmation.

1-8

Licence Renewal Management

Review and renewal of existing operator licences.

80% of renewal applications must be processed within regulatory timelines.

1-9

Licence Suspension and Revocation Processing

Execution of enforcement actions relating to licence suspension or revocation.

All urgent enforcement decisions must be executed within 24 hours of approval.

1-10

Change in Licence Conditions Management

Processing amendments or updates to licence conditions.

Critical condition updates must be implemented within 5 working days.

1-11

Regulatory Record Keeping and Documentation

Maintenance of licensing records and audit trails.

No loss of critical licensing records; 100% data integrity must be maintained.

1-12

Public Register and Transparency Reporting

Updating public records of licensed operators and regulatory disclosures.

Public register must be updated at least once weekly during disruption periods.

1-13

Licence Fee Assessment and Collection Coordination

Coordination of fee computation and financial processing.

At least 70% of fee assessments must be completed to ensure financial continuity.

1-14

Compliance Linkage Review (Pre-Licensing Conditions)

Verification of all pre-conditions before licence activation.

100% of critical compliance checks must be completed before licence activation.

1-15

Emergency Licensing Decisions (Fast-Track Approvals)

Handling urgent licensing approvals during crisis or exceptional conditions.

Emergency approvals must be processed within 24–48 hours depending on severity classification.