Chapter 8: Develop the BCM Plan
The chapter outlines the essential components of a robust BCM Plan, including an executive summary, Risk Analysis and Review (RAR) and Business Impact Analysis (BIA) summaries, BC strategies (BCS), incident response procedures, recovery procedures, testing, training, and maintenance plan.
Appendices containing supplementary information like contact lists and communication templates round out the BCM Plan.
The chapter emphasises the importance of clear and concise recovery procedures. Simple language, action-oriented instructions, and visual aids are key to effective communication during disruptions.
Additionally, leveraging technology through automated alert systems, communication platforms, data backup and recovery tools, and workflow automation can significantly enhance the BCM Plan's efficiency and effectiveness.
By following these guidelines, BCM Professionals can create a BCM Plan that empowers the organisation to navigate disruptions and safeguard its critical functions.
We will explore the key components of a well-structured BCM Plan, delve into writing clear and concise procedures, and discuss the potential of integrating technology and automation for enhanced effectiveness.
Key Components of a Comprehensive BCM Plan
A well-defined BCM Plan outlines the organization's response plan for various disruptions. Here are some essential components:Executive Summary
A concise BCP overview outlines its purpose, scope, and key recovery strategies.
Risk Analysis and Review (RAR) Assessment Summary
A summary of the key threats and vulnerabilities identified in the risk assessment and their likelihood and impact.
Business Impact Analysis (BIA) Summary
This is a high-level overview of the critical business functions (CBFs) identified in the BIA, their RTOs, and RPOs.
BCM Strategy (BCS) Summary
This outlines the BCM strategies for each critical business function, considering redundancy, diversification, and recovery site options.
BCM Plan (Incident Response Procedures)
Detailed step-by-step instructions on responding to specific disruptions, including activation triggers, communication protocols, roles, and responsibilities.
BCM Plan (Recovery Procedures)
Clear instructions for restoring critical business functions, outlining the sequence of actions, resource allocation, and dependencies between different departments.
Testing and Exercising and Program Management (Training and Maintenance)
A designated plan for regular BCM Plan testing, personnel training, and ongoing maintenance of the plan to ensure its effectiveness and alignment with organisational changes.
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Appendices
This section includes supplementary information like contact lists, vendor agreements, and communication templates.
By incorporating these components, BCM professionals can create a comprehensive plan providing a clear recovery roadmap across all critical functions.
Writing Clear, Concise, and Actionable Procedures
The effectiveness of the BC Plan hinges on the clarity and conciseness of its procedures. Here are some best practices for writing recovery procedures:
Use Simple and Direct Language
Avoid technical jargon and ensure the procedures are easily understood by personnel across all levels.
Focus on Action Steps
Outline specific tasks and responsibilities for each role involved in the recovery process.
Utilise Flowcharts and Diagrams
Visual representations can enhance understanding of complex recovery procedures.
Maintain Consistent Formatting
Ensure the BCP follows a consistent structure and layout for easy navigation.
Following these guidelines, BCM professionals can develop clear, actionable procedures that empower personnel to respond effectively during disruptions.
Integrating Technology and Automation into the BCM Plan
Technology can play a transformative role in enhancing the effectiveness of the BC Plan. Here are some ways to integrate technology and automation:
Alert and Notification Systems
Utilize automated systems to trigger timely alerts and notifications to key personnel during disruptions.
Communication Platforms
Leverage collaboration platforms to facilitate team communication and information sharing during recovery efforts.
Data Backup and Recovery Tools
Integrate automated data backup and recovery solutions to ensure swift restoration of critical data.
Workflow Automation Tools
Automate specific tasks within recovery procedures to streamline the process and minimise human error.
Summing Up ...
The culmination of the BCM planning methodology is the development of a comprehensive BCM Plan.
This chapter serves as a roadmap for crafting a robust plan that translates BC strategies into actionable steps for recovery.
The subsequent chapter will explore the crucial aspects of testing, training, and exercising the BCM Plan to ensure its readiness and effectiveness.
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