---
title: "[OR] [MM] [BSP] Regulatory Audit Checklist: BSP Circular 1203 (Operational Resilience)"
description: "[OR] [MM] [MAS] Regulatory Audit Checklist: MAS BCM, TRM, ORM"
image: https://blog.bcm-institute.org/hubfs/Operational%20Resilience%20OR/Operational%20Resilience%20Morepost/OR%20Blog%20New%20Morepost/OR_Blog_Maturity-level%20Model%20for%20Focus%20Areas.png
---

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###### Operational Resilience eBook Series: Regulatory Audit Checklist

![OR Ai Gen_with Cert Logo 34](https://blog.bcm-institute.org/hs-fs/hubfs/BB%20OR%20%5BAi%20Gen%20Blog%20Photo%5D/BB%20OR%20%5Bv2%5D/OR%20Ai%20Gen_with%20Cert%20Logo%2034.jpg?width=2000&height=1333&name=OR%20Ai%20Gen_with%20Cert%20Logo%2034.jpg "OR Ai Gen_with Cert Logo 34")

# \[OR\] \[MM\] \[BSP\] Regulatory Audit Checklist: BSP Circular 1203 (Operational Resilience)

This chapter contains a Regulatory Audit Checklist aligned to Bangko Sentral ng Pilipinas (BSP) Circular No. 1203 (Series of 2024) — Guidelines on Operational Resilience for BSP-Supervised Financial Institutions (BSFIs).

This checklist is structured to support internal audit, regulatory review, and supervisory readiness, aligned to BSP 1203’s emphasis on:

    • Critical Operations \[Critical Business Services (CBS)\]  
    • Tolerance for Disruption \[Impact Tolerance\]  
    • End-to-End Mapping   
    • Scenario Testing (Severe but Plausible Scenarios)   
    • Governance and Accountability   
    • Continuous Improvement 

It follows your Plan → Implement → Test → Improve lifecycle and is compatible with BCM Institute's OR Planning methodology (DP, MD, MPR, iTo, SuPS, ST).

[Moh Heng Goh](https://blog.bcm-institute.org/ebook-or/author/moh-heng-goh) Apr 26, 2026

###### Operational Resilience Certified Planner-Specialist-Expert

### Regulatory Audit Checklist

#### BSP Circular 1203 (Operational Resilience)

#### [![OR PM Plan Assess Capability and Maturity](https://no-cache.hubspot.com/cta/default/3893111/a5acb961-f2ec-4567-b636-874e365c892e.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/a5acb961-f2ec-4567-b636-874e365c892e)

[![BCMPedia Operational Resilience](https://no-cache.hubspot.com/cta/default/3893111/bcfa64a1-a7e4-4548-a927-2b17c34f8671.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/bcfa64a1-a7e4-4548-a927-2b17c34f8671)

This chapter contains a Regulatory Audit Checklist aligned to Bangko Sentral ng Pilipinas (BSP) Circular No. 1203 (Series of 2024) — Guidelines on Operational Resilience for BSP-Supervised Financial Institutions (BSFIs).

This checklist is structured to support internal audit, regulatory review, and supervisory readiness, aligned to BSP 1203’s emphasis on:

- [![\[OR\]\[BSP Guidelines\] Key Implementation and Components](https://no-cache.hubspot.com/cta/default/3893111/cceda0e6-1ccc-48c6-8ecc-682910430f1a.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/cceda0e6-1ccc-48c6-8ecc-682910430f1a)Critical Operations \[Critical Business Services (CBS)\]
- Tolerance for Disruption \[Impact Tolerance\]
- End-to-End Mapping 
- Scenario Testing (Severe but Plausible Scenarios) 
- Governance and Accountability 
- Continuous Improvement

It follows your Plan → Implement → Test → Improve lifecycle and is compatible with BCM Institute's OR Planning methodology

 

#### **Section** **1. Governance, Oversight, and Accountability**

 

| Audit Area | Audit Checklist Questions | BSP 1203 Focus | Evidence Required | Rating |
| --- | --- | --- | --- | --- |
| Board Oversight | Has the Board approved the Operational Resilience framework? | Governance | Board minutes, OR policy |   |
| Senior Management Accountability | Is senior management accountable for the resilience of critical operations? | Governance | Job descriptions, governance papers |   |
| Resilience Strategy | Is there a documented OR strategy aligned to business objectives? | Governance | Strategy documents |   |
| Three Lines of Defence | Are roles clearly defined across 3LOD? | Governance | Org charts, RACI |   |
| Integration | Is OR integrated with ORM, BCM, IT, and TPRM? | Governance | Framework documents |   |

 

#### **Section** **2. Identification of Critical Operations**

 

| Audit Area | Audit Checklist Questions | BSP 1203 Focus | Evidence Required | Rating |
| --- | --- | --- | --- | --- |
| Identification | Has the institution identified its Critical Operations / CBS? | Critical Operations | CBS inventory |   |
| Criteria | Are the criteria defined (customer impact, systemic importance, regulatory obligations)? | Critical Operations | Methodology documents |   |
| Customer Perspective | Are services defined from an external (customer outcome) perspective? | Critical Operations | CBS definitions |   |
| Approval | Are CBS approved by senior management/Board? | Governance | Approval records |   |
| Review | Are CBS periodically reviewed and updated? | Governance | Review logs |   |

 

#### **Section 3. Mapping of Interconnections and Dependencies**

 

| Audit Area | Audit Checklist Questions | BSP 1203 Focus | Evidence Required | Rating |
| --- | --- | --- | --- | --- |
| End-to-End Mapping | Are CBS mapped end-to-end (processes, systems, people)? | Mapping | Process maps |   |
| Dependency Identification | Are dependencies (people, process, technology, third parties) identified? | Mapping | Dependency tables |   |
| Interconnections | Are internal and external interconnections clearly documented? | Mapping | Architecture diagrams |   |
| Third-Party Mapping | Are third parties mapped to specific CBS? | Third-Party Risk | Vendor mapping |   |
| Concentration Risk | Are concentration risks and single points of failure identified? | Risk Management | Risk assessments |   |
| Updates | Are mappings updated after changes (outsourcing, system changes)? | Governance | Change logs |   |

 

#### **Section 4. Tolerance for Disruption \[Impact Tolerance\]**

 

| Audit Area | Audit Checklist Questions | BSP 1203 Focus | Evidence Required | Rating |
| --- | --- | --- | --- | --- |
| Definition | Has impact tolerance been defined for each CBS? | Impact Tolerance | Impact tolerance statements |   |
| Metrics | Are tolerances defined using measurable metrics (e.g., time, data loss)? | Impact Tolerance | BIA outputs |   |
| Impact Dimensions | Are tolerances based on customer harm, financial loss, or regulatory breach? | Impact Tolerance | Impact analysis |   |
| Approval | Are tolerances approved by senior management/Board? | Governance | Approval records |   |
| Alignment | Are tolerances aligned with risk appetite? | Risk Management | Risk appetite statements |   |

 

#### **Section 5. Risk Identification, Assessment, and Control (ORM Integration)**

 

| Audit Area | Audit Checklist Questions | BSP 1203 Focus | Evidence Required | Rating |
| --- | --- | --- | --- | --- |
| Risk Framework | Is there an operational risk management framework supporting OR? | Risk Management | ORM policy |   |
| Risk Identification | Are risks identified across CBS and dependencies? | Risk Management | Risk registers |   |
| Risk Assessment | Are risks assessed for likelihood and impact? | Risk Management | Risk assessment reports |   |
| Controls | Are controls implemented to mitigate risks? | Risk Management | Control matrices |   |
| Residual Risk | Are residual risks monitored against risk appetite? | Risk Management | Risk dashboards |   |

 

#### **Section 6. Scenario Testing – Severe but Plausible Scenarios**

 

| Audit Area | Audit Checklist Questions | BSP 1203 Focus | Evidence Required | Rating |
| --- | --- | --- | --- | --- |
| Testing Programme | Is there a structured scenario testing programme? | Scenario Testing | Testing plan/ calendar |   |
| Scenario Design | Are scenarios severe but plausible? | Scenario Testing | Scenario library |   |
| Coverage | Do scenarios cover cyber, third-party, and operational disruptions? | Scenario Testing | Scenario documentation |   |
| End-to-End Testing | Are CBS tested end-to-end against impact tolerances? | Scenario Testing | Test reports |   |
| Third-Party Inclusion | Are third parties included in tests? | Third-Party Risk | Participation records |   |
| Outcome Analysis | Are results analysed against impact tolerances? | Scenario Testing | Test evaluation reports |   |
| Remediation | Are gaps identified and remediation tracked? | Improvement | Action logs |   |

 

#### **Section 7. Business Continuity and Recovery Capabilities**

 

| Audit Area | Audit Checklist Questions | BSP 1203 Focus | Evidence Required | Rating |
| --- | --- | --- | --- | --- |
| BCM Framework | Is there a BCM framework aligned to OR? | BCM | BCM policy |   |
| Recovery Strategies | Are recovery strategies defined for CBS? | BCM | Strategy documents |   |
| Recovery Plans | Are plans documented and maintained? | BCM | BCPs, DRPs |   |
| Resource Availability | Are recovery resources (people, systems, sites) available? | BCM | Resource inventories |   |
| Testing | Are recovery plans regularly tested? | BCM | Test reports |   |

 

#### **Section 8. Technology and Cyber Resilience**

 

| Audit Area | Audit Checklist Questions | BSP 1203 Focus | Evidence Required | Rating |
| --- | --- | --- | --- | --- |
| System Resilience | Are systems designed for resilience (redundancy, failover)? | Technology Risk | Architecture diagrams |   |
| Cyber Resilience | Are cyber risks integrated into the OR framework? | Technology Risk | Cyber frameworks |   |
| Incident Response | Is there a cyber incident response capability? | Technology Risk | IR plans |   |
| Monitoring | Are systems monitored for disruptions and threats? | Technology Risk | Monitoring dashboards |   |
| Data Protection | Are data backup and recovery mechanisms implemented? | Technology Risk | Backup logs |   |

 

#### **Section 9. Third-Party Risk Management**

 

| Audit Area | Audit Checklist Questions | BSP 1203 Focus | Evidence Required | Rating |
| --- | --- | --- | --- | --- |
| Identification | Are critical third parties identified? | Third-Party Risk | Vendor inventory |   |
| Due Diligence | Are risk assessments conducted before onboarding? | Third-Party Risk | DD reports |   |
| Contractual Controls | Are resilience clauses included in contracts? | Third-Party Risk | Contracts |   |
| Monitoring | Are third-party risks continuously monitored? | Third-Party Risk | Performance reports |   |
| Exit Strategy | Are exit/contingency plans defined? | Third-Party Risk | Exit plans |   |
| Subcontracting Risk | Are subcontractor risks assessed? | Third-Party Risk | Vendor disclosures |   |

 

#### **Section 10. Incident and Crisis Management**

 

| Audit Area | Audit Checklist Questions | BSP 1203 Focus | Evidence Required | Rating |
| --- | --- | --- | --- | --- |
| Incident Framework | Is there a formal incident management framework? | Incident Management | Incident procedures |   |
| Escalation | Are escalation thresholds defined? | Incident Management | Escalation matrix |   |
| Crisis Structure | Is there a crisis management team and structure? | Crisis Management | Org charts |   |
| Communication | Are communication protocols defined (internal/external)? | Crisis Management | Communication plans |   |
| Regulatory Reporting | Are BSP notification requirements defined? | Governance | Reporting procedures |   |
| Lessons Learned | Are post-incident reviews conducted? | Improvement | Review reports |   |

 

#### **Section 11. Continuous Improvement and Assurance**

 

| Audit Area | Audit Checklist Questions | BSP 1203 Focus | Evidence Required | Rating |
| --- | --- | --- | --- | --- |
| Improvement Framework | Is there a structured improvement process? | Continuous Improvement | Improvement logs |   |
| Audit and Assurance | Is OR subject to an independent audit? | Assurance | Audit reports |   |
| Metrics | Are resilience metrics (KPIs/KRIs) tracked? | Monitoring | Dashboards |   |
| Issue Tracking | Are issues tracked to closure? | Monitoring | Issue logs |   |
| Regulatory Alignment | Are frameworks reviewed against BSP updates? | Governance | Gap analysis |   |

 

#### **Section 12. Change Management and Forward-Looking Resilience**

 

| Audit Area | Audit Checklist Questions | BSP 1203 Focus | Evidence Required | Rating |
| --- | --- | --- | --- | --- |
| Change Management | Is there a formal change management process? | Governance | Change policies |   |
| Risk Assessment | Are changes assessed for resilience impact? | Risk Management | Change risk assessments |   |
| New Initiatives | Are resilience considerations embedded in new products/services? | Governance | Product approval docs |   |
| Emerging Risks | Are emerging risks (cyber, fintech, geopolitical) assessed? | Risk Management | Risk reports |   |
| Resilience Roadmap | Is there a forward-looking OR roadmap? | Strategy | Roadmap documents |   |

 

#### **Scoring and Audit Interpretation**

##### **Rating Scale**

For each question, assign:

- **[![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/0af71759-22de-47bb-91cb-25955fdc310e.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/0af71759-22de-47bb-91cb-25955fdc310e)Level 0: Ad-hoc:** Reactive, unstructured processes. **Non-Compliant** 
- **Level 1: Reactive:** Basic frameworks with sporadic execution. **(Documented but inconsistent)** 
- **Level 2: Proactive:** Formal policies and dedicated teams. **(Documented)** 
- **Level 3: Mature:** Anticipatory risk management. **(Consistent execution)** 
- **Level 4: Advanced**: Integrated, data-driven strategies.  **(Measured and monitored)** 
- **Level 5: Leading**: Predictive analytics and automation. **(Continuous improvement and leading practice)** 
- **Level 6: Excellence**: Industry leadership through innovation.
  
  ##### **Audit Outcome Categories**
- **Regulatory Gap (L0–L2):** Immediate remediation required
- **Compliant (L3-L4):** Meets MAS minimum expectations
- **Mature (L5–L6):** Demonstrates strong resilience capability

 

[![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/5404effa-ac11-44ba-a782-31a19cc7ef69.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/5404effa-ac11-44ba-a782-31a19cc7ef69)

### **Key Takeaways (Aligned to BSP Direction)**

This BSP 1203-aligned checklist enables BSFIs to:

- Demonstrate **compliance with BSP operational resilience expectations**
- Validate **end-to-end resilience of Critical Operations**
- Strengthen **scenario testing and tolerance for disruption alignment**
- Transition from **traditional BCM → integrated operational resilience capability**

 

#### More Information About Blended Learning OR-5000 \[BL-OR-5\] or OR-300 \[BL-OR-3\]

To learn more about the course and schedule, click the buttons below for the OR-3 Blended Learning OR-300 Operational Resilience Implementer course and the OR-5 Blended Learning OR-5000 Operational Resilience Expert Implementer course.

| [![BL-OR-3 Register Now](https://no-cache.hubspot.com/cta/default/3893111/3530eccb-515d-401e-afc2-3469e26d7fbf.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/3530eccb-515d-401e-afc2-3469e26d7fbf) | [![BL-OR-3_Tell Me More](https://no-cache.hubspot.com/cta/default/3893111/fdd4fa9c-ed69-40c1-925f-4eb6a1c5c255.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/fdd4fa9c-ed69-40c1-925f-4eb6a1c5c255) | [![BL-OR-3_View Schedule](https://no-cache.hubspot.com/cta/default/3893111/77a34b84-0a6d-44f8-b8d6-6ab04cdf5edd.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/77a34b84-0a6d-44f8-b8d6-6ab04cdf5edd) |
| --- | --- | --- |
| [![BL-OR-5_Register Now](https://no-cache.hubspot.com/cta/default/3893111/6e5c0cda-39b9-4bbd-b3d4-4cf46a790b14.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/6e5c0cda-39b9-4bbd-b3d4-4cf46a790b14) | [![BL-OR-5_Tell Me More](https://no-cache.hubspot.com/cta/default/3893111/a68a08aa-36d3-4216-9551-202c9fde06ea.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/a68a08aa-36d3-4216-9551-202c9fde06ea) | [![ \[BL-OR\] \[3-4-5\] View Schedule](https://no-cache.hubspot.com/cta/default/3893111/d0d733a1-16c0-4b68-a26d-adbfd4fc6069.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/d0d733a1-16c0-4b68-a26d-adbfd4fc6069) |
| [![\[BL-OR\] \[3\] FAQ OR-300](https://no-cache.hubspot.com/cta/default/3893111/f20c71b4-f5e8-4aa5-8056-c374ca33a091.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/f20c71b4-f5e8-4aa5-8056-c374ca33a091) | If you have any questions, click to contact us.[![Email to Sales Team \[BCM Institute\]](https://no-cache.hubspot.com/cta/default/3893111/3c53daeb-2836-4843-b0e0-645baee2ab9e.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/3c53daeb-2836-4843-b0e0-645baee2ab9e) | [![FAQ BL-OR-5 OR-5000](https://no-cache.hubspot.com/cta/default/3893111/7f2718a4-ea80-4f84-a319-dc2d4df37a46.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/7f2718a4-ea80-4f84-a319-dc2d4df37a46) |
| [![OR Implementer Landing Page](https://no-cache.hubspot.com/cta/default/3893111/74b1e556-8cd2-4a74-8821-db1804534955.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/74b1e556-8cd2-4a74-8821-db1804534955) | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/f2bd8eb1-32d2-4732-9267-ea53223cf58f.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/f2bd8eb1-32d2-4732-9267-ea53223cf58f) | [![New call-to-action](https://no-cache.hubspot.com/cta/default/3893111/084e620a-46c5-419a-82ed-6a681d15c0b6.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/084e620a-46c5-419a-82ed-6a681d15c0b6) |

 

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