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Building Resilient Banking Operations: The Metrobank Operational Resilience Implementation Guide
BB OR eBook 3

[OR] [MBT] [E3] [CBS] [6] [ITo] Establish Impact Tolerances

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Establishing impact tolerances is a foundational requirement in operational resilience frameworks and serves as a critical mechanism to quantify the level of disruption Metrobank can absorb before causing intolerable harm to customers, financial market stability, or regulatory confidence.

For the Treasury and Capital Markets Operations business service, the implications of service disruption extend beyond institutional operations to potential systemic financial market disruption due to Metrobank’s role in liquidity management, market trading, and settlement activities.

Impact tolerances, therefore, must be set with particular rigour, reflecting strict timing requirements, data integrity expectations, and regulatory obligations across trading, settlement, risk management, and compliance activities.

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Moh Heng Goh
Operational Resilience Certified Planner-Specialist-Expert

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New call-to-actionCBS-6 Treasury and Capital Markets Operations

[OR] [MBT] [E3] [CBS] [6] [ITo] Establish Impact Tolerances

Establishing impact tolerances is a foundational requirement in operational resilience frameworks and serves as a critical mechanism to quantify the level of disruption Metrobank can absorb before causing intolerable harm to customers, financial market stability, or regulatory confidence.

For the Treasury and Capital Markets Operations business service, the implications of service disruption extend beyond institutional operations to potential systemic financial market disruption due to Metrobank’s role in liquidity management, market trading, and settlement activities.

Impact tolerances, therefore, must be set with particular rigour, reflecting strict timing requirements, data integrity expectations, and regulatory obligations across trading, settlement, risk management, and compliance activities.

The following table defines appropriate impact tolerance parameters for each Sub-CBS under CBS-6, taking into consideration expected operational performance under severe but plausible scenarios, in alignment with industry supervisory expectations.

Banner [Table] [OR] [E3] Establish Impact Tolerance

Table P4: Establish Impact Tolerance for CBS-6

Sub-CBS Code

Sub-CBS

Maximum Tolerable Downtime (MTD)

Maximum Tolerable Data Loss (MTDL)

Customer Impact

Regulatory Impact

Impact Type

Current Resilience Status

Action Required

6.1

Liquidity and Cash Management

≤ 2 hours

Zero data loss

Severe liquidity stress for institutional clients; payment delays

High regulatory scrutiny; potential liquidity breach reporting

Operational, Financial, Reputational

Adequate with manual fallback

Enhance automated intraday liquidity stress dashboards

6.2

Money Market Operations

≤ 4 hours

Zero data loss

Missed placements/withdrawals; liquidity inefficiencies

Potential breach of funding and liquidity ratios

Financial, Regulatory

Adequate

Strengthen early-warning liquidity triggers and alternate execution channels

6.3

FX Trading and Settlement

≤ 2 hours

Zero data loss

Delayed settlement; market exposure losses

Compliance and market integrity concern

Market, Regulatory

Strong

Review cross-border contingency settlement arrangements

6.4

Fixed Income and Securities Trading

≤ 4 hours

Zero data loss

Missed trades; price risk

Market accountability concerns

Market, Financial, Reputational

Adequate

Expand DR connectivity with trading platforms and custodians

6.5

Derivatives Trading and Risk Management

≤ 2 hours

Zero data loss

Counterparty risk build-up; valuation gaps

Regulatory concern on market stability

Market, Systemic Risk

Moderate

Accelerate intraday margin monitoring and backup valuation tools

6.6

Treasury Operations and Back-Office Support

≤ 8 hours

≤ 15 minutes

Settlement delay; reconciliation backlog

Post-trade compliance challenge

Operational, Regulatory

Adequate

Implement automated reconciliation failover tool

6.7

Collateral and Margin Management

≤ 2 hours

Zero data loss

Margin call failures; counterparty exposure escalation

Breach of collateral obligations

Counterparty, Regulatory

Moderate

Implement real-time collateral tracking redundancy

6.8

Treasury Risk Monitoring and Compliance

≤ 2 hours

Zero data loss

Inaccurate exposure monitoring; limit breaches

Regulatory compliance failure

Regulatory, Reputational

Adequate

Implement parallel real-time risk monitoring instance

6.9

Investment Portfolio Management

≤ 6 hours

≤ 15 minutes

Suboptimal execution timing; portfolio valuation risk

Risk management compliance issue

Financial, Strategic

Strong

Periodically test model fallback and DR execution

6.10

Market Data and Pricing Support

≤ 1 hour

Zero data loss

Incorrect pricing; valuation errors

Market integrity requirement

Market, Operational

Moderate

Strengthen vendor failover and latency monitoring

 
 
 Banner [Summing] [OR] [E3] Establish Impact Tolerance

Impact tolerances for Treasury and Capital Markets Operations must reflect high sensitivity to timing, accuracy, and regulatory obligations due to the systemic nature of the service.

The tolerances defined above provide quantified thresholds that Metrobank must maintain to safeguard customer interests, ensure market integrity, and uphold supervisory expectations.

Continued investment in automated failover mechanisms, real-time monitoring, and cross-platform redundancy will elevate resilience maturity.

Regular scenario testing, particularly across clearing, collateral management, liquidity stress, and market data outages, remains essential to validate that Metrobank remains within defined impact tolerances during severe but plausible disruptions.

 

Building Resilient Banking Operations: The Metrobank Operational Resilience Implementation Guide

eBook 3: Starting Your OR Implementation
CBS-6 Treasury and Capital Markets Operations
CBS-6 DP CBS-6 MD CBS-6 MPR CBS-6 ITo CBS-6 SuPS CBS-6 ST
[OR] [MBT] [E3] [CBS] [6] [DP] Treasury and Capital Markets Operations [OR] [MBT] [E3] [CBS] [6] [MD] Map Dependency [OR] [MBT] [E3] [CBS] [6] [MPR] Map Processes and Resources [OR] [MBT] [E3] [CBS] [6] [ITo] Establish Impact Tolerances [OR] [MBT] [E3] [CBS] [6] [SuPS] Identify Severe but Plausible Scenarios [OR] [MBT] [E3] [CBS] [6] [ST] Perform Scenario Testing

 

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