---
title: [OR] [MBT] [E3] [CBS] [5] [MD] Map Dependency
description: [OR] [MBT] [E3] [CBS] [5] [MD] Map Dependency
image: https://blog.bcm-institute.org/hubfs/Metrobank%20PH%20Graphic%20Folder/Metrobank%20E3%20Morepost/Metrobank%20CBS%205/%5BOR%5D%20%5BMBT%5D%20%5BE3%5D%20%5BCBS%5D%20%5B5%5D%20%5BMD%5D%20Map%20Dependency.jpg
---
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###### Building Resilient Banking Operations: The Metrobank Operational Resilience Implementation Guide
![BB OR \[C\] 14](https://blog.bcm-institute.org/hs-fs/hubfs/BB%20OR%20%5BAi%20Gen%20Blog%20Photo%5D/OR%20Pictures%20A/BB%20OR%20Folder%20C/BB%20OR%20%5BC%5D%2014.jpg?width=2000&height=1333&name=BB%20OR%20%5BC%5D%2014.jpg "BB OR [C] 14")
# \[OR\] \[MBT\] \[E3\] \[CBS\] \[5\] \[MD\] Map Dependency
[](https://cta-redirect.hubspot.com/cta/redirect/3893111/87e7f49d-dbef-4f23-931f-4a1f511f70bf)
Mapping the dependencies for Metrobank’s CBS-5 Loan and Credit Services is crucial for understanding the interconnected components that contribute to its operational resilience.
Each sub-CBS, from retail loan origination to loan portfolio analytics, relies on a variety of internal and external resources, including people, processes, technologies, and third-party vendors.
By identifying these dependencies and their interactions, Metrobank can ensure that critical services are supported, risk is mitigated, and business continuity is maintained in the event of disruptions.
[](https://cta-redirect.hubspot.com/cta/redirect/3893111/677f466a-109d-4603-b6e8-82e42e2f6e0b)
[Moh Heng Goh](https://blog.bcm-institute.org/ebook-or/author/moh-heng-goh) Nov 25, 2025
###### Operational Resilience Certified Planner-Specialist-Expert
### [](https://cta-redirect.hubspot.com/cta/redirect/3893111/2196d2c2-e6e2-49b4-ba01-e7d03071dd00)
### [](https://cta-redirect.hubspot.com/cta/redirect/3893111/677f466a-109d-4603-b6e8-82e42e2f6e0b)**CBS-5 Loan and Credit Services**
[![\[OR\] \[MBT\] \[E3\] \[CBS\] \[5\] \[MD\] Map Dependency](https://no-cache.hubspot.com/cta/default/3893111/514399e6-d4bb-4f32-a768-9ffdb1268df0.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/514399e6-d4bb-4f32-a768-9ffdb1268df0)
Mapping the dependencies for Metrobank’s CBS-5 Loan and Credit Services is crucial for understanding the interconnected components that contribute to its operational resilience.
Each sub-CBS, from retail loan origination to loan portfolio analytics, relies on a variety of internal and external resources, including people, processes, technologies, and third-party vendors.
By identifying these dependencies and their interactions, Metrobank can ensure that critical services are supported, risk is mitigated, and business continuity is maintained in the event of disruptions.
This is the detailed dependency mapping table for CBS-5 Loan and Credit Services:
[![Banner \[Table\] \[OR\] \[E3\] Map Dependency](https://no-cache.hubspot.com/cta/default/3893111/8a44ad9d-681b-48ff-90b1-b994a1c12a64.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/8a44ad9d-681b-48ff-90b1-b994a1c12a64)
##### Table P2: Map Dependency for CBS-5
| Sub-CBS Code | Sub-CBS | Dependency Type | Dependency Detail | Connectivity |
| --- | --- | --- | --- | --- |
| 5.1 | Retail Loan Origination and Assessment | People | Loan officers, credit analysts | Direct interaction with customer data, assessment tools, and credit history |
| 5.2 | Corporate and Commercial Credit Underwriting | People | Underwriters, risk managers | Interaction with corporate financial data and risk assessment models |
| 5.3 | SME Financing and Credit Processing | Technology | Loan processing software, financial databases | Automated loan processing and decisioning systems |
| 5.4 | Credit Approval and Sanctioning | People, Process | Credit approvers, approval workflow system | Integration with loan origination systems and credit risk models |
| 5.5 | Loan Documentation and Contract Execution | People, Process | Legal team, document management system | Interaction with contract templates and regulatory compliance systems |
| 5.6 | Collateral Management and Security Registration | Technology, Third Party | Collateral management systems, legal registries | Integration with external legal and collateral security registration systems |
| 5.7 | Loan Disbursement and Account Setup | Process, Technology | Disbursement systems, account setup software | Interaction with banking systems for fund transfer and account creation |
| 5.8 | Loan Servicing and Customer Support | People, Technology | Customer service teams, CRM software | Integration with customer data management systems and loan servicing platforms |
| 5.9 | Credit Monitoring and Risk Review | People, Technology | Risk analysts, monitoring systems | Regular updates to credit risk models and loan performance indicators |
| 5.10 | Collections and Delinquency Management | People, Technology | Collection agents, CRM systems, automated reminders | Interaction with customer accounts, collections software, and payment systems |
| 5.11 | Regulatory Reporting and Compliance | People, Third Party | Compliance officers, external regulatory bodies | Data sharing with regulators and automated reporting systems |
| 5.12 | Loan Portfolio Analytics and Strategy | Technology | Analytics platforms, data warehouses | Integration with performance tracking and strategic decision-making tools |
[![Banner \[Summing\] \[OR\] \[E3\] Map Dependency](https://no-cache.hubspot.com/cta/default/3893111/d9c4296b-54cd-48e0-ae66-b7f4a8a03ff7.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/d9c4296b-54cd-48e0-ae66-b7f4a8a03ff7)
In conclusion, the dependency mapping of CBS-5 Loan and Credit Services reveals the intricate web of connections that sustain the bank’s lending operations.
By identifying the key dependencies—whether related to technology, people, or external partners—Metrobank can proactively address potential vulnerabilities and ensure that critical services remain resilient.
This comprehensive understanding of interdependencies enhances operational risk management and supports the bank’s overall commitment to regulatory compliance and business continuity.
| Building Resilient Banking Operations: The Metrobank Operational Resilience Implementation Guide | | | | | |
| --- | --- | --- | --- | --- | --- |
| **eBook 3: Starting Your OR Implementation** | | | | | |
| **CBS-5 Loan and Credit Services** | | | | | |
| **CBS-5 DP** | **CBS-5 MD** | **CBS-5 MPR** | **CBS-5 ITo** | **CBS-5 SuPS** | **CBS-5 ST** |
| [![\[OR\] \[MBT\] \[E3\] \[CBS\] \[5\] \[DP\] Loan and Credit Services](https://no-cache.hubspot.com/cta/default/3893111/2354a2d7-c4a2-4c61-a0ec-1d12406770a7.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/2354a2d7-c4a2-4c61-a0ec-1d12406770a7) | [![\[OR\] \[MBT\] \[E3\] \[CBS\] \[5\] \[MD\] Map Dependency](https://no-cache.hubspot.com/cta/default/3893111/514399e6-d4bb-4f32-a768-9ffdb1268df0.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/514399e6-d4bb-4f32-a768-9ffdb1268df0) | [![\[OR\] \[MBT\] \[E3\] \[CBS\] \[5\] \[MPR\] Map Processes and Resources](https://no-cache.hubspot.com/cta/default/3893111/a910f80d-9706-4d89-9377-1c966c78054c.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/a910f80d-9706-4d89-9377-1c966c78054c) | [![\[OR\] \[MBT\] \[E3\] \[CBS\] \[5\] \[ITo\] Establish Impact Tolerances](https://no-cache.hubspot.com/cta/default/3893111/7a6969df-3e94-4fa3-bf8e-785daebc5716.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/7a6969df-3e94-4fa3-bf8e-785daebc5716) | [![\[OR\] \[MBT\] \[E3\] \[CBS\] \[5\] \[SuPS\] Identify Severe but Plausible Scenarios](https://no-cache.hubspot.com/cta/default/3893111/418868dc-1354-459d-b5d7-a5f852a60f0d.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/418868dc-1354-459d-b5d7-a5f852a60f0d) | [![\[OR\] \[MBT\] \[E3\] \[CBS\] \[5\] \[ST\] Perform Scenario Testing](https://no-cache.hubspot.com/cta/default/3893111/bcb334a6-8027-4feb-a42b-090587358386.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/bcb334a6-8027-4feb-a42b-090587358386) |
[](https://cta-redirect.hubspot.com/cta/redirect/3893111/084e620a-46c5-419a-82ed-6a681d15c0b6)Gain Competency: For organisations looking to accelerate their journey, BCM Institute’s training and certification programs, including the OR-5000 Operational Resilience Expert Implementer course, provide in-depth insights and practical toolkits for effectively embedding this model.
#### More Information About OR-5000 \[OR-5\] or OR-300 \[OR-3\]
To learn more about the course and schedule, click the buttons below for the OR-300 Operational Resilience Implementer course and the OR-5000 Operational Resilience Expert Implementer course.
| [](https://cta-redirect.hubspot.com/cta/redirect/3893111/3530eccb-515d-401e-afc2-3469e26d7fbf) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/fdd4fa9c-ed69-40c1-925f-4eb6a1c5c255) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/77a34b84-0a6d-44f8-b8d6-6ab04cdf5edd) |
| --- | --- | --- |
| [](https://cta-redirect.hubspot.com/cta/redirect/3893111/6e5c0cda-39b9-4bbd-b3d4-4cf46a790b14) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/a68a08aa-36d3-4216-9551-202c9fde06ea) | [![ \[BL-OR\] \[3-4-5\] View Schedule](https://no-cache.hubspot.com/cta/default/3893111/d0d733a1-16c0-4b68-a26d-adbfd4fc6069.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/d0d733a1-16c0-4b68-a26d-adbfd4fc6069) |
| [![\[BL-OR\] \[3\] FAQ OR-300](https://no-cache.hubspot.com/cta/default/3893111/f20c71b4-f5e8-4aa5-8056-c374ca33a091.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/f20c71b4-f5e8-4aa5-8056-c374ca33a091) | If you have any questions, click to contact us.[![Email to Sales Team \[BCM Institute\]](https://no-cache.hubspot.com/cta/default/3893111/3c53daeb-2836-4843-b0e0-645baee2ab9e.png)](https://cta-redirect.hubspot.com/cta/redirect/3893111/3c53daeb-2836-4843-b0e0-645baee2ab9e) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/7f2718a4-ea80-4f84-a319-dc2d4df37a46) |
| [](https://cta-redirect.hubspot.com/cta/redirect/3893111/74b1e556-8cd2-4a74-8821-db1804534955) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/f2bd8eb1-32d2-4732-9267-ea53223cf58f) | [](https://cta-redirect.hubspot.com/cta/redirect/3893111/084e620a-46c5-419a-82ed-6a681d15c0b6) |
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